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Type: Posts; User: cl-Adrian@ROG

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  1. Can you send us your full specifications. BIOS...

    Can you send us your full specifications.
    BIOS version:


    In your BIOS settings are your other settings reverting back? If so try swapping out your Disk-like battery attached on the motherboard.
  2. Please verify where your other drives are...

    Please verify where your other drives are connected,
    Try Clearing your CMOS.
    And update your BIOS to version 1002:
    ​https://www.asus.com/us/Motherboards/ROG-STRIX-Z370-E-GAMING/HelpDesk_BIOS/

    ...
  3. Try connecting your case fans directly to you...

    Try connecting your case fans directly to you motherboard (4-pin PWM/DC).

    Try updating and syncing your devies on Aura.

    Please PM or email me with the below details so I can work with related...
  4. My name is Adrian from the ASUS Customer Loyalty...

    My name is Adrian from the ASUS Customer Loyalty Team here at our North America Corporate Office. If you would allow, i would be more than glad to help provide resolution to this case. Please PM or...
  5. Sorry for the late reply. Can you send me your...

    Sorry for the late reply.

    Can you send me your serial number.
    Getting closer to the part number.
  6. Replies
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    Can you provide you specifications, and what...

    Can you provide you specifications, and what types of boot managers.

    you can try clearing CMOS, and formatting your drives.
  7. My name is Adrian from the ASUS Customer Loyalty...

    My name is Adrian from the ASUS Customer Loyalty Team here at our North America Corporate Office. If you would allow, i would be more than glad to help provide resolution to this case. Please PM or...
  8. No worries, You'll be the first i tell. If i...

    No worries, You'll be the first i tell. If i happen to get it.
  9. Hi Flipser, Sorry for the delay, but your only...

    Hi Flipser,

    Sorry for the delay, but your only option would to request the item through RMA.
  10. Replies
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    1,431

    Try using Asus Aura to turn it off:...

    Try using Asus Aura to turn it off:
    https://www.asus.com/campaign/aura/us/download.html
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    Hi morpwr, Try uninstalling your sound card...

    Hi morpwr,

    Try uninstalling your sound card driver and turning off your computer completely and reseating your card, and clearing your CMOS.
  12. Sorry for the late reply, but let me know how it...

    Sorry for the late reply, but let me know how it goes.
  13. Depending on which SSD your trying to cool. If...

    Depending on which SSD your trying to cool.

    If your cooling your M.2

    https://www.shapeways.com/shops/ASUS

    But if want the same bracket: I'm still looking for the part number for the item,...
  14. Replies
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    2,251

    Can you provide me your full specifications, and...

    Can you provide me your full specifications, and give me more details on when your experiencing your sluggish instants?
  15. My name is Adrian from the ASUS Customer Loyalty...

    My name is Adrian from the ASUS Customer Loyalty Team here at our North America Corporate Office. If you would allow, it would be more than glad to help provide resolution to this case. Please PM or...
  16. Replies
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    2,251

    Dear Beerlord, Personally, I would install...

    Dear Beerlord,


    Personally, I would install which ever is the newest version (more recent). Just solely for better optimizations. If any issues arise with the functionality of your motherboard,...
  17. No problem, but if you happen to run into heating...

    No problem, but if you happen to run into heating issue in a specified location make no hesitation to make adjustments.
  18. Hello Fipser, Here's a couple of links: ...

    Hello Fipser,


    Here's a couple of links:

    https://click.intel.com/m-2-standoff-2x-screws-per-order.html

    Other Links:
    ...
  19. Sorry for the delay mrvortep, Personally i...

    Sorry for the delay mrvortep,

    Personally i would place your fan right at:

    "1. The mounting hole at the top-left corner of the motherboard, right in the corner next to the I/O shield;"

    Just...
  20. Hi mrvortep, No worries, the marketed use for...

    Hi mrvortep,

    No worries, the marketed use for the bracket is to cool the VRMs, but from i've seen online others have used it to cool M.2 drives as well, or create better airflow behind the...
  21. My name is Adrian from the ASUS Customer Loyalty...

    My name is Adrian from the ASUS Customer Loyalty Team here at our North America Corporate Office. If you would allow, it would be more than glad to help provide resolution to this case. I've verified...
  22. My name is Adrian from the ASUS Customer Loyalty...

    My name is Adrian from the ASUS Customer Loyalty Team here at our North America Corporate Office. If you would allow, it would be more than glad to help provide resolution to this case. Please PM or...
  23. Hi gwwishart, I believe its hidden under...

    Hi gwwishart,

    I believe its hidden under "Utilities" you would have to hit "See All Downloads" and go to:

    Version 1.01.172016/06/138.27 MBytes*
    Front Base Driver:V1.01.17
    FW: V48 (included in...
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    Dear xxswakxx13, My name is Adrian from the...

    Dear xxswakxx13,

    My name is Adrian from the ASUS Customer Loyalty Team here at our North America Corporate Office. If you would allow, I would be more than glad to help look into this case for...
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    Dear Maghoumi, My name is Adrian from the ASUS...

    Dear Maghoumi,

    My name is Adrian from the ASUS Customer Loyalty Team here at our North America Corporate Office. If you would allow, II would be more than glad to help provide resolution to this...
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