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  1. Sticky: Example for reporting new issue (for reference...

    Example for reporting new issue (for reference only)

    1. The device page isn't loading within 0.3 seconds
    2. PC, custom build
    3. Aura Sync products - Matrix RTX 5090, Falchion III, Gladius V
    4....
  2. Thanks for the feedback!

    Thanks for the feedback!
  3. Glad to hear it's resolved.

    Glad to hear it's resolved.
  4. Sticky: Armoury crate v4.2.5.0 [report here if any issues]

    A new major update is being rolled out. There are several improvement and new features, many of the issues reported have also been fixed.

    Suggest to uninstall Aura Sync software if already...
  5. New updates and services are now available....

    New updates and services are now available.
    Release notes and a new thread will be made available soon.
    This thread is now closed.
    Several issues have been resolved, such as the FileOperator.exe...
  6. A few people have reported this issue and we are...

    A few people have reported this issue and we are working on a solution. Thanks, got your log.
  7. As we concluded previously after numerous tests...

    As we concluded previously after numerous tests and logs: your keyboard is faulty and needs to be sent back for repairs. Is there a new issue? If so, please report it.
  8. Sticky: Armoury Crate doesn't grant normal users System Admin permissions during installation

    The recent news pertaining to another peripherals company has prompted us to assure our users that Armoury Crate does not have the same vulnerability.

    Armoury Crate does not grant normal users...
  9. Replies
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    Hey Guys, If your MB isn't being detected, try...

    Hey Guys,

    If your MB isn't being detected, try to use our uninstaller (download link below) and install again.
    https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Uninstall_Tool.zip...
  10. Incredible work!

    Incredible work!
  11. For those with Corsair DRAM not showing up in...

    For those with Corsair DRAM not showing up in Armoury Crate, they have updated their UI with a new switch - please enable and try again.
    89645
  12. Please PM me 2 logs (record yourself changing the...

    Please PM me 2 logs (record yourself changing the setting before shutting down, another recording of the setting adjustment after reboot).
    Also asnwer questions from OP here, and attach that post...
  13. System specs?

    System specs?
  14. A few people have asked about running Armoury...

    A few people have asked about running Armoury Crate with SVM enabled:
    For the AMD platform, the dashboard tries to get CPU MSR in order to show CPU status, but the MSR is not in the Microsoft...
  15. We can confirm this issue. It will be fixed in...

    We can confirm this issue. It will be fixed in ROG Live Service v1.2.17.0 soon, the ETA for public release is 2-3 weeks.
  16. Can you also provide all the...

    Can you also provide all the SetupAsusServices_XXXXXX files under C:\ProgramData\ASUS\ALL? (upload to cloud and PM me the link, thanks)
  17. Do you guys have mouse FW version 13.01.31 and...

    Do you guys have mouse FW version 13.01.31 and dongle FW version 1.00.31? I can't seem to reproduce that issue.
    Battery shows 75%, and I tried changing the alert to 50% and 25%, no alert shows on...
  18. Got an update for those who had installation...

    Got an update for those who had installation issues. Should be resolved now after we released ROG Live Service v1.2.16.0. Please try again if you couldn't before.

    Avoid tinkering with the registry...
  19. Many more issues have ben resolved but they may...

    Many more issues have ben resolved but they may be applicable to specific systems or people, only those people are made aware privately. Please provide logs or further info first before commenting...
  20. Got an update for those who had installation...

    Got an update for those who had installation issues. Should be resolved now after we released ROG Live Service v1.2.16.0. Please try again if you couldn't before.
  21. Hey Guys, make sure to agree to cookies,...

    Hey Guys, make sure to agree to cookies, otherwise nothing will show.
  22. Just a heads-up: Those of you who have the ROG...

    Just a heads-up:
    Those of you who have the ROG Zephyrus M16 GU603 gaming laptop will receive an update - V4.1.6.2.
    89495

    It's a plugin specifically for GameVisual which isn't applicable to...
  23. Sorry for the confusion, that is just the version...

    Sorry for the confusion, that is just the version of the installer (both Armoury Crate and Aura Creator). Just download and install. Don't worry about it.
  24. As far as I know, this motherboard should be...

    As far as I know, this motherboard should be supported. I'll look into this for you. In the meantime, please record (go to the Aura Sync page and select devices) generate a log then send (cloud link)...
  25. Please read the original post and provide the...

    Please read the original post and provide the info requested then I can help you get it resolved, remember to record and generate a log. thanks.

    Your motherboard is supported by Armoury Crate.
    ...
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