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  1. Replies
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    441

    Hello sgrundy, So beside disabling Wifi, any...

    Hello sgrundy,
    So beside disabling Wifi, any other adjustment ? Did you disable bluetooth?
    Thank you.
  2. Hi there, Just to let you know that Fan control...

    Hi there,
    Just to let you know that Fan control on your model is under continuous improvement and development.
    Let's wait for the future Armoury Crate versions.
    And for other suggestion, I have...
  3. Hello Groove, Below information for your...

    Hello Groove,
    Below information for your reference.
    The Ram slot support up to 16GB.
    And for SSD, 1TB is the largest we have tested.
    Thank you.
  4. Replies
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    237

    Hi there, Thank you for sharing this feedback...

    Hi there,
    Thank you for sharing this feedback with us.
    For Windows 11 issue, please kindly please kindly refer to Microsoft website at this moment....
  5. Hi there, Can you help to try version 5601, then...

    Hi there,
    Can you help to try version 5601, then 5809 ?
    skip a few version, but not directly update the latest one.
    Thank you.
  6. Hi there, What is your BIOS version? And do you...

    Hi there,
    What is your BIOS version?
    And do you have any other device to cross check if it is showing the same issue?
    Thank you.
  7. Dear all, Please refer to below link...

    Dear all,
    Please refer to below link
    https://rog.asus.com/support/FAQ/1045950

    May you help to provide below information so I can consult more about it?
    1. complete model name of the motherboard...
  8. Replies
    1
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    376

    Hello there, Moved this thread to PC building...

    Hello there,
    Moved this thread to PC building related section for further discussion.

    You may consider to put the Samsung SSD above the Intel one.
    Thank you.
  9. Replies
    7
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    441

    Hi there, Let me consult more about this with...

    Hi there,
    Let me consult more about this with our technical support and get back to you.

    May I know your CPU, RAM, graphic card, power supply spec?
    And beside disabling Wifi, any other...
  10. Hi there, Please refer to below link...

    Hi there,
    Please refer to below link
    https://www.asus.com/us/support/FAQ/1044879/
    It has to be lower certain temperature and watt that the fan would stop.
    Please kindly help to check if your...
  11. Replies
    1
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    331

    Hello nikolo, Please kindly wait for more...

    Hello nikolo,
    Please kindly wait for more information to be released after verifying with Microsoft.
    Official Win11 will not be released until October and it will take a while for it to be...
  12. Hi there, Which model are you using? And can I...

    Hi there,
    Which model are you using?
    And can I have another picture with the whole "shutdown symbol"?
    The symbol is there all the time or it would disappear after a while or after reboot.
    Thank...
  13. Replies
    2
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    189

    Hello Ragnaraz690, Thank you for the feedback....

    Hello Ragnaraz690,
    Thank you for the feedback.
    It will be passed to related department.
  14. Hi there, This thread will be closed. Further...

    Hi there,
    This thread will be closed.
    Further discussion will be continued in the new thread in Service-related section.
    Thank you.
  15. Hi there, If you would like to check and repair...

    Hi there,
    If you would like to check and repair the hardware, please kindly send the device to our service center.
    Thank you.
  16. Dear all, This issue has been reported. I will...

    Dear all,
    This issue has been reported. I will share it here if anything is confirmed.
    May I have the exact model name you would like to query?
    ROG ZENITH II EXTREME or ROG ZENITH II EXTREME ALPHA...
  17. Replies
    1
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    442

    Hi there, May you help to follow below FAQ to...

    Hi there,
    May you help to follow below FAQ to set up dual WAN again?
    https://www.asus.com/support/FAQ/1011719/
    Thank you.
  18. Hello Mindrainer, Please PM me your RMA number...

    Hello Mindrainer,
    Please PM me your RMA number and product SN.
    Thank you so much.
  19. Hi there, Thank you for the update!

    Hi there,
    Thank you for the update!
  20. Hi there, It should be fine but we would not...

    Hi there,
    It should be fine but we would not recommend.
    Closing the lid would decrease the efficiency of heat radiation.
    Thank you.
  21. Hi there, Please kindly check if your BIOS has...

    Hi there,
    Please kindly check if your BIOS has been updated to the latest version.
    If so, please enter BIOS and load default setting again.
    And then set the battery mode again, use the laptop and...
  22. Hi there, Can you share the screenshot of the...

    Hi there,
    Can you share the screenshot of the Nvidia control center on your device?
    And which option or setting you would like to see?
    Thank you.
  23. Dear both, Since the optical-mechanical keyboard...

    Dear both,
    Since the optical-mechanical keyboard is triggered base on the mechanism of cutting off the signal of infrared, the strong sunlight will release high density of infrared that could affect...
  24. Hi there, Does update Asus MultiAntenna Service...

    Hi there,
    Does update Asus MultiAntenna Service to V3.1.3 help?
    https://rog.asus.com/laptops/rog-strix/2021-rog-strix-g17-series/helpdesk_download
    Thank you.
  25. Hello fluffy, Please kindly check if your BIOS...

    Hello fluffy,
    Please kindly check if your BIOS is up to date and load default setting again.
    And for sleep mode, have you checked the power options and the advanced power setting?
    Thank you.
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