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  1. thanks a lot, this gives me some hope that things...

    thanks a lot, this gives me some hope that things will be sorted out eventually.
  2. Sticky: 1. PC / Laptop ASUS ROG STRIX SCAR II (GL504GW)...

    1. PC / Laptop
    ASUS ROG STRIX SCAR II (GL504GW)

    2. Aura Sync products
    GL504GW Notebook, ROG Strix Flare Keyboard, ROG Gladius II Mouse

    3. 3rd-party peripheral, audio, or lighting software...
  3. According to Asus support page, GameVisual has...

    According to Asus support page, GameVisual has been integrated into Armoury Crate, however I cannot find the option in the software.

    I tried uninstalling the external GameVisual application and...
  4. GameVisual Not Showing in Armoury Crate

    According to Asus support page, GameVisual has been integrated into Armoury Crate, however I cannot find the option in the software.

    I tried uninstalling the external GameVisual application and...
  5. Replies
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    I updated to 306 and it disabled undervolting, no...

    I updated to 306 and it disabled undervolting, no other issues were observed. I then downgraded back to 305 since undervolting helps a lot in improving the overall performance.
  6. the issue came back today after a month :( it...

    the issue came back today after a month :( it seems if I keep the laptop connected to the power for a long time, even though its configured in balanced mode, the issue reappears
  7. Hi, refer to the attached screenshot, you can go...

    Hi, refer to the attached screenshot, you can go to Settings > Update & Security > Recovery then click "Get Started" under "Refresh this PC"

    Make sure you backup everything before performing the...
  8. ASUS has recently released BIOS version 306 for...

    ASUS has recently released BIOS version 306 for the SCAR II GL504GW. The update is not available on the ASUS driver website yet, however, you can update through device manager > firmware > system...
  9. To be frank, it's ridiculous that Asus is...

    To be frank, it's ridiculous that Asus is requesting you to send your own laptop for testing. They are the vendor! they are supposed to have test laptops and diagnostics tools to replicate the issue....
  10. so we basically came to a dead end :(

    so we basically came to a dead end :(
  11. Don't get your hopes up, Asus usually stops...

    Don't get your hopes up, Asus usually stops providing updates for their laptops after 1 year. I also came to know that Asus direct support was closed in my country and I will have to go through...
  12. it definitely seems to be something going on...

    it definitely seems to be something going on Windows the causes the battery to deplete to zero since I tried to boot to BIOS and the battery percentage remains the same, the moment I boot to Windows...
  13. I will try again tomorrow, but this time I will...

    I will try again tomorrow, but this time I will boot into the BIOS first to see if the battery percentage has changed or not.
  14. I am having the same issue on my GL504GW! The...

    I am having the same issue on my GL504GW! The latest BIOS version 305 from August 2019 :( I wish they would release a new version to fix this issue
  15. yes even if u do not click on update, it will...

    yes even if u do not click on update, it will update by itself after a while. I have tested this multiple times
  16. I dont, I only have strix flare keyboard and...

    I dont, I only have strix flare keyboard and gladius mouse connected to my scar 2 laptop
  17. Prevent Armoury Crate automatic updates?

    Is there any way I can prevent Armoury Crate to update the Aura service/LightingService automatically? Everytime I downgrade, it gets updated later by itself!

    There is a bug in the latest...
  18. thanks a lot for the update. version 2.5.7 has...

    thanks a lot for the update.

    version 2.5.7 has really fixed most of the issues and added a game library feature which is really great! Thank you ASUS!!

    However, there are still minor issues...
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    You can use the link below to download ROG Live...

    You can use the link below to download ROG Live Service, though I do not think its the latest version:

    https://dlcdnets.asus.com/pub/ASUS/GamingNB/GU502DU/ROGLiveServicePackage_W10_64_V10120.zip
  20. any idea when will the new version be released?

    any idea when will the new version be released?
  21. any idea when will the new armoury crate be...

    any idea when will the new armoury crate be released?

    I am eagerly waiting because there is just so many bugs in the latest version
  22. Side load an older Armoury Crate version?

    Is it possible to sideload an older version of Armoury Crate like v2.4.9 (.appx or .appxbundle) and remove v2.5.6? The latest version is full of bugs and it's not possible to choose an older version...
  23. I noticed recently its not only steam games, but...

    I noticed recently its not only steam games, but other applications as well. Also some work without any issues, its seems like something is preventing the profile to switch on certain...
  24. Yes, running armoury crate on my Scar II

    Yes, running armoury crate on my Scar II
  25. Armoury Crate 2.5.6 not switching profiles

    I have configured a gaming scenario profile with turbo fan settings and selected all my games so that when I load a game the turbo fan profile turns on automatically. Unfortunately, after the latest...
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