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  1. Replies
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    Hi l0velave19, How often did it occurs? like...

    Hi l0velave19,
    How often did it occurs? like every 10 seconds?
    In addition to mouse, does keyboard or USB flash drives also constant disconnect?
    Have you updated to PD FW Version 005?
    Does it...
  2. Hi Icehunter, Sorry for late reply. The WHEA...

    Hi Icehunter,
    Sorry for late reply. The WHEA Error on ASUS motherboards is a Gen4 signal, M.2 SSD and related driver compatibility message, not a hardware design issue on the motherboard itself, and...
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    Hi Dark Emperor, Is the motherboard at you hand...

    Hi Dark Emperor,
    Is the motherboard at you hand or still in service center?
    May I double confirm you don't have pictures or videos of this part before you sent the motherboard to repair at second...
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    5,176

    Hi Shosiu, Do you have freezing issue at idle or...

    Hi Shosiu,
    Do you have freezing issue at idle or only during loading windows?
    Do you have the issue on bios 1620 with bios all default settings(no OC, no offset adjustment)?
    If you disable...
  5. Hi Megascrypt, Thank you for your information....

    Hi Megascrypt,
    Thank you for your information.
    We will consult our tech team more about it.
  6. Hi EarlZ088, If you would like to downgrade BIOS...

    Hi EarlZ088,
    If you would like to downgrade BIOS version, please try USB BIOS FlashBack.
    https://www.asus.com/support/FAQ/1038568/
    Thank you.
  7. Replies
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    35,237

    Hi all, The WHEA 17 Error on ASUS motherboards...

    Hi all,
    The WHEA 17 Error on ASUS motherboards is a Gen4 signal, M.2 SSD and related driver compatibility message, not a hardware design issue on the motherboard itself, and does not affect PCIE and...
  8. Hi Megascrypt, Thank you for your reply. Did...

    Hi Megascrypt,
    Thank you for your reply.
    Did you get BSOD or restart issue every time you ran R23 for only once on bios 4021?
    For CORSAIR ram, could you please help to take a photo like this, so...
  9. Hi Hedius, Thank you for your reply. Please...

    Hi Hedius,
    Thank you for your reply.
    Please share us the result with optimized defaults.
    If you have tried downgrading to 4006, did you have the same issue on it?
    Thank you.
  10. Hi Megascrypt, How often did you have the BSOD...

    Hi Megascrypt,
    How often did you have the BSOD or restart issue when running Cinebench R23 on bios 4201 with bios all default settings(no OC)? for example, run Cinebench R23 one hour a day, and it...
  11. Hi Megascrypt, Did you test 3 of CROSSHAIR VIII...

    Hi Megascrypt,
    Did you test 3 of CROSSHAIR VIII DARK HERO motherboards at the same time or test them one by one and with the some components(like CPU, RAM, graphics card, drive disks)?
    If reverted...
  12. Hi roiman, If you have concerns about it and...

    Hi roiman,
    If you have concerns about it and still in a guarantee period, please consult the retailer first.
    Thank you.
  13. Hi black_sb, Glad to see the booting issue is...

    Hi black_sb,
    Glad to see the booting issue is resolved.
    Not sure if you would like to create RAID. If you would like to, please refer to the following link....
  14. Hi ChrisL1971, We will consult our tech team...

    Hi ChrisL1971,
    We will consult our tech team about AGESA version 1.2.7.0. again.
    Thank you.
  15. Hi roiman, Please remove back I/O to see if...

    Hi roiman,
    Please remove back I/O to see if there is cmos battery in it.
    Thank you.
  16. Hi Hedius, Is your pc also auto restart and no...

    Hi Hedius,
    Is your pc also auto restart and no boot with qcode 00? Can you boot it again after press the reset button or have to switch PSU off and on?
    Could you please check if the issue still...
  17. Replies
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    Hi TrebleTA, The "switch off at wall" you...

    Hi TrebleTA,
    The "switch off at wall" you mentioned is to switch the master power on-off in your house or to unplug DSL-AX82U from wall socket?
    What were the time you saw DSL-AX82U not booting...
  18. Hi cuentaaaa12, It may up to game design and we...

    Hi cuentaaaa12,
    It may up to game design and we are not sure if the related design of the specific games is different between win10 and win11.
    Thank you.
  19. Hi black_sb, Do you mean the pc cannot boot to...

    Hi black_sb,
    Do you mean the pc cannot boot to windows and recognize drives in boot menu since first build?
    First, please backup your personal data and remove all HDD from your pc. Second, please...
  20. Replies
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    535

    Hi TrebleTA, wifi signal will affected by...

    Hi TrebleTA,
    wifi signal will affected by distance, environment interfere or client device's power saving function, so probably it is the causes for disconnecting for seconds and reconnecting.
    If...
  21. Hi all, Our tech team have checked it with...

    Hi all,
    Our tech team have checked it with Realtek, some specific games will make amplify level option disappeared or cannot be adjusted.
    The issue is caused by the games and cannot fixed from our...
  22. Hi all, Our tech team have checked it with...

    Hi all,
    Our tech team have checked it with Realtek, some specific games will make amplify level option disappeared or cannot be adjusted.
    The issue is caused by the games and cannot fixed from our...
  23. Hi joseph lai, Do you check it with bios all...

    Hi joseph lai,
    Do you check it with bios all default settings(no OC)?
    Does it only run at 4.5Ghz when run the specific apps or it always 4.5Ghz?
    Did CPU run 4.9Ghz on bios 1620 with bios all...
  24. Hi OVKrieg, The set of screws and nuts is...

    Hi OVKrieg,
    The set of screws and nuts is standard spec.
    If you have concerns when buy it from online or store, please check with the seller first to see if it is ASUS motherboard compatible....
  25. Hi black_sb, For boot menu, do you mean it...

    Hi black_sb,
    For boot menu, do you mean it booted to windows successfully but only boot in bios after one restart?
    Have you changed any settings or components before the restart?
    Please check the...
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