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Did you send via retailer or direct to Asus?

Its probably not the fan but the same issue we all have, if you rest your finger on the shroud, does it go away?Â*

Sweet! Hope you get one soon, i'm a week or so into owning this one now, absolutely zero issues what so ever. It just works, thing is built like a barn doorÂ*

I can highly recommend it, it runs cooler, not as noisy, i've not seen the GPU hit 70deg yet (same aggressive fan curve, runs around 70% fan at 67deg(ish). Comes with a sag holder upper too :-).
...

Im honestly so happy to get a MSI Suprim X 3090 as a replacement, no issues what so ever, its cooler, runs quieter and can finally play games without worrying about some buzzing that all eventually...

They offered me a MSI Suprim X 3090, so far no issues what so ever, even runs about 8-10deg cooler under load in certain titles. Runs higher clocks because of it. :-)

I never got my original card back, Asus never received it, the middle man in the UK is probably doing something fishy and reselling them on, so they gave my retailer the refund for it, so my retailer...

I got the replacement today, and its completely messed up out of the box.

This is completely unacceptable, all the screws for the shroud are lose and falling out into the bag and box.

They have...

Hey guys,

Story with tl;dr, sent card back almost around 16th of January to retailer who deal with RMA for Asus, they sent it back to Asus, Asus offered them a refund for it (for unknown reasons...

Luckily i only have to deal with my superb retailer and not ASUS direct but I bid you good luck.

As you can see from my experience, not getting my card back, so card-less waiting retailer to send...

Hi all, here is the RMA process so far (its not good for the UK)

My retailer has confirmed ASUS cannot sort my card out so will be offering me a refund, or a new card when they get the next batch,...

Ah nice, i think because i'm UK, Brexit is causing grief with everything at the moment, so struggling to get stuff in and out.
If it reaches 30 days, my retailer will offer me a refund on it anyway,...

Just an update on my RMA, my card been with Asus since the 19th/20th Jan 2021, still no news or nothing back yet.

So far, my UK retailer collected on Friday (free of charge from me via DPD), they received it Monday, with confirmation. Yesterday (20th Jan) they have said they have sent back to Asus. Thats the...

Only solution is to RMA it, i've taken one for the team and will see how long it takes, according to Blake they are ready with replacements. Ive been down the route of brackets, which "helps" but...

My card was collected by my retailer on Friday, they have confirmed delivery of it back to them today, so will see how it goes, i'll keep informed. I think they will just send back to Asus now, will...

Also got message from Blake, rather confusing.

No point of sending back to retailer until they have excess stock (which won't happen for a long while yet), not really sure what to do, also, if...

The shroud very much moves more than most, but seems to be a free floating thing (to an extent), mine does not move side to side, but can compress on both ends (how i've managed to stop mostly stop...

I asked Blake on a DM, he confirmed the cards will have to be sent back, as like you, I am happy at just replacing it myself, I would be happy to open my card up to see what the issue is, but don't...

The official solution will be when eventually they reply to us about having to send the cards back in for the service and they will most likely replace the full shroud. What scares me about that is...

I messaged Blake, they will eventually want the cards back to sort it, which is fine.

I currently am happily gaming undervolted (but overclocked) with two GPU sag holders stopping the buzzing...

What country are you in? Im in the UK, by law the have to provide free returns and back n forth for faulty hardware, in absolutely no situation are the consumer required to pay for faulty returns.

I also just have a sag stand one end, and also a sag stand directly under the shroud where case PCI bracket is, this 90% resolves the issue for me, (stops the buzzing at the fan speeds I normally get...

Still waiting on Blake to tell us what will happen, if we need to send them back or get a kit to fix them ourselves.*

The last I heard from Blake was "We are going to send the parts for all...

What exactly is going to happen? Are you sending out a kit to us which will allow us to fix it with, or do you require us to send our cards back in eventually to get sorted? So basically recalling...

Same as what I found, Â*resonance, causes by heat + fans + material I would guess (requires 3 things for resonance to happen).Â*

Regarding your fix, probably can also be cured by wedging a piece...