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Type: Posts; User: carlotti

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    Keep an eye out for your battery discharge with...

    Keep an eye out for your battery discharge with the 502VS (VSK with the 7700HQ). It should drop to 90% and begin charging back up to 100%. I have a 502VSK and it is great but the battery refuses to...
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    That would be great for you for sure. It just...

    That would be great for you for sure. It just sucks since ASUS gaming laptops are pretty awesome. Just a note if you have to go that route. Any laptop that has the Max-Q series of video cards, you...
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    If they were to give you an option of getting a...

    If they were to give you an option of getting a new laptop or something, that would be awesome. Just know though that the 7th Gen GL502VS is experiencing the same issue for some people and as...
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    Good luck! I hope Out of Warranty isn't legalese...

    Good luck! I hope Out of Warranty isn't legalese for get wrecked in your case....
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    If you have the Kaby Lake 7700HQ, you should have...

    If you have the Kaby Lake 7700HQ, you should have a 230 or 240 brick. Can't remember but it should be one of the two. If you have a GL502VS with the 6th Gen Intel, the brick is too small. I am not...
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    Same, if it makes you feel better, I sent mine in...

    Same, if it makes you feel better, I sent mine in for RMA for the drain and noted that the power brick went bad. They just replaced the brick and called it a day even though the RMA stated both...
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    Is this even a thing? I mean, in all honesty,...

    Is this even a thing?

    I mean, in all honesty, if you bought the 502VSK, there is no better 15.6 laptop other than the ASUS Zephyrus 1080 Max-Q model. Unless people are trying to get their money...
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    The problems reported here are for the battery...

    The problems reported here are for the battery going past 90%. The laptop has been apparently designed to drop down to 90% but should start charging again at 90%, even give them 89% to be generous,...
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    Here is something you can do: Download MSI...

    Here is something you can do:

    Download MSI Afterburner or EVGA Precision OC. You want the RTSS server that comes with it. Next you want to download HWInfo that can be used with the RTSS. It should...
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    Unfortunately, the issue is still there. My...

    Unfortunately, the issue is still there. My motherboard was replaced and the issue did not go away. My main game that I play and that I have been using as an example is Ghost Recon Wildlands. It...
  11. It has been almost a week since I PM'd my S/N and...

    It has been almost a week since I PM'd my S/N and RMA# but have heard nothing back.
  12. I was hoping to get some kind of response before...

    I was hoping to get some kind of response before COB Friday before having to persue a different avenue of Support due to the time that has passed and lack of contact from ASUS representatives.
  13. Sticky: Which GPU?

    Which GPU?
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    GTX 1070 laptops in 15.6" missing?

    Is the 502 series with the gtx 1070 series out of stock or pulled from stock?

    I noticed that the only laptops to carry the GTX 1070 are the 752 or 702 per the ASUS product page. I still haven't...
  15. Been two weeks without a reply. Also sent...

    Been two weeks without a reply. Also sent Bill@ASUS a PM and havr not heard back. Would like to have this acknowledged please.
  16. Just wanted to follow up to see if any ASUS...

    Just wanted to follow up to see if any ASUS personnel has seen this post and if so, is it being reviewed?
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    Yes, it is still happening. Ghost recon is a...

    Yes, it is still happening. Ghost recon is a great game to test it on. As long as your laptop isnt throttling due to high heat, the game runs beautifully but the battery will drain.
  18. RMA returned with only half the problem fixed

    I sent in a GL 502-VSK for a bad power supply as well as a battery drain issue that sounds to be identical to the same issue that plagued the 6th gen models. They only replaced the power supply and...
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    If it is doing the same thing as the 6th gen, why...

    If it is doing the same thing as the 6th gen, why isn't there a course of action with the 7th gen? It may not be happening to others or they may not be noticing it but it is still a thing. I noticed...
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    Got my laptop back from repair last night. All...

    Got my laptop back from repair last night. All they did was replace the brick itself. Battery drain still present. After 3 hours of idling in Ghost Recon Wildlands, I am down to 85%. I am going to...
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    I tried that, but it won't loop long enough to...

    I tried that, but it won't loop long enough to experience the issue.

    With that said, thank you for the suggestion to contact Support. They sent me a shipping label as you mentioned. With that...
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    I have already created the RMA via the automated...

    I have already created the RMA via the automated service and will be sending it back this Saturday, hopefully. Feel kind of jaded when I have to pay for the shipping myself though. But them's the...
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    I don't really have a choice if the AC adapter...

    I don't really have a choice if the AC adapter isn't working.... How many others with the GL502VSK have reported this issue? Because it definitely is a thing.
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    I am having the same issue with the discharging....

    I am having the same issue with the discharging. I would be playing FFXIV for a long time and when I came out, I saw that I was way low. Discharge was still evident after latest BIOS, just not as...
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