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  1. Replies
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    261

    That section is only for the resolution of RMAs...

    That section is only for the resolution of RMAs gone bad, sorry. Everything else gets moved. I'm not familiar with Elite Rewards. I'd like one of the beanies myself :)
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    Yes I've followed your support thread and I did...

    Yes I've followed your support thread and I did notice you posted there. However this is asking about calibration, not an RMA. That section's focus is pretty narrow, just trying to get satisfactory...
  3. Thread: GPU issue

    by xeromist
    Replies
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    701

    Well, I still don't understand the problem. I...

    Well, I still don't understand the problem. I know you have the old card installed right now. Any way you could take a picture of the new card installed with the part that is conflicting or causing...
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    *off topic discussion post(s) deleted* *just a...

    *off topic discussion post(s) deleted*
    *just a reminder that services inquiries is not a discussion area. Do not post in a thread unless you are the OP or a representative of ASUS, thanks*
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    550

    For a response from ASUS please contact customer...

    For a response from ASUS please contact customer support. The Service Inquiries section is only to resolve an existing RMA per the sticky rules. Thank you.
  6. *off topic discussion post(s) deleted* *just a...

    *off topic discussion post(s) deleted*
    *just a reminder that services inquiries is not a discussion area. Do not post in a thread unless you are the OP or a representative of ASUS, thanks*
  7. Thread: GPU issue

    by xeromist
    Replies
    24
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    701

    A motherboard change shouldn't be necessary since...

    A motherboard change shouldn't be necessary since the clearance issue is with the case.

    That said, it's not clear from your description where the clearance issue lies. You talk about brackets...
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    You could say that's what the product feedback...

    You could say that's what the product feedback section is about in general. Yes you can provide ideas for existing products but nothing prevents you from posting new concepts there (and many people...
  9. Have you run memtest on the memory modules?...

    Have you run memtest on the memory modules? Corrupted memory may have been what corrupted your RAID array and it would also cause issues with your install.

    If you just want to test a full Windows...
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    1,177,704

    Sticky: Just above your post (the first post on every new...

    Just above your post (the first post on every new page) there is a drop down named "Thread Tools". It will have an option to subscribe or unsubscribe from this thread. Again, if you need further...
  11. Not relevant to the need for a response, indeed...

    Not relevant to the need for a response, indeed not. Supposedly Kaspersky has been working with ASUS on this so ASUS should have some idea what is going on and it would be good to release an initial...
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    1,177,704

    Sticky: If you are getting subscription notifications for...

    If you are getting subscription notifications for a thread and wish to stop seeing them you can manage this in your Settings or you can visit the thread and click the Thread Tools drop down just...
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    Can't find anything yet. It will likely be posted...

    Can't find anything yet. It will likely be posted as a press release or perhaps as a support FAQ:
    https://www.asus.com/us/support/Information
  14. I wouldn't expect any acknowledgement here since...

    I wouldn't expect any acknowledgement here since this forum isn't an official communication channel. The Spectre response was posted on the news & press releases area of the ASUS website so keep an...
  15. Brian has moved on from ASUS but I'm sure he...

    Brian has moved on from ASUS but I'm sure he would be glad to know the winner was able to get this much use out of it.

    As for working on the machine, the first thing you could try is setting up...
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    Typically RMA is available anywhere in the region...

    Typically RMA is available anywhere in the region of purchase. Outside of that region you would be responsible for getting it back there.

    But I would contact ASUS support and ask if you can setup...
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    There is not a separate physical copy of the...

    There is not a separate physical copy of the factory image available. You can find all of the drivers and software on the ASUS website support pages. Installing those will allow you to make it like...
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    A power supply will only draw what is needed for...

    A power supply will only draw what is needed for the demand. Deliberately under-sizing it will not reduce demand. The machine will just pull more than the supply can handle and the supply will die,...
  19. If you suspect the power supply is flaky you...

    If you suspect the power supply is flaky you should replace it immediately. If it hasn't already it could damage other components.
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    197

    It's probably not a lack of capacity in the...

    It's probably not a lack of capacity in the inverter unless it's not really 400w. In a modern vehicle an accessory plug is going to be fused at 15A, maybe 20A. 15A*12V=180W and 20A*12V=240W. So 400W...
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    If you only have a single 12v outlet, I'm not...

    If you only have a single 12v outlet, I'm not sure there's much you can do. If you try to pull too much current through those wires they will overheat and melt.
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    Check your regional warranty terms. It should be...

    Check your regional warranty terms. It should be on the ASUS website for your region. In most regions the warranty states that ASUS will 'repair or replace at its discretion'.

    It usually works...
  23. According to Samsung the operating temp is up to...

    According to Samsung the operating temp is up to 70c. If it gets higher than that then I would definitely put a heat sink on it.
  24. It could be the PSU or it could be something else...

    It could be the PSU or it could be something else like the motherboard. You can test an ATX PSU by using a small bit of wire to connect two of the pins. If you get no response using the link below...
  25. Sorry, I wouldn't know. I use a USB hub plugged...

    Sorry, I wouldn't know. I use a USB hub plugged into the onboard USB ports.
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