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  1. Hello there, I have sent you PM. Please kindly...

    Hello there,
    I have sent you PM.
    Please kindly check and reply, we can discuss further about this issue
    Thank you very much *
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    Hi there, Which BIOS version are you using now?...

    Hi there,
    Which BIOS version are you using now?
    And you also updated to Win11 and then it stuck as ASUS logo?
    Thank you.
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    Hi there, If you have sent the laptop to...

    Hi there,
    If you have sent the laptop to service, please share your RMA number or SN in the PM with me.
    Thank you.
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    Hi there, I was not informed of your RMA, so I...

    Hi there,
    I was not informed of your RMA, so I would need to check on your case again.
    So far I am monitoring the RMA cases I know one by one and all of them have not been completed yet.
    Thank you...
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    Dear all, We have a FAQ related to the fan...

    Dear all,
    We have a FAQ related to the fan start/stop mechanism for your reference.
    https://www.asus.com/support/FAQ/1044879/
    Thank you.
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    Hi there, those customer go to RMA themselves....

    Hi there,
    those customer go to RMA themselves.
    I really appreciate them since they provide the laptop to us to physically check on it.
    And we are doing new things.
    If any other customer are in...
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    Dear all, BIOS 309 has been released....

    Dear all,
    BIOS 309 has been released.
    https://rog.asus.com/laptops/rog-series/rog-g703-series/helpdesk_bios
    Please kindly update it for Win11 update.
    Thank you.
  8. Replies
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    Dear all, We have some cases now under RMA. It...

    Dear all,
    We have some cases now under RMA.
    It is expected that replacing the new motherboard is going to fix it.
    They are being carefully monitored.
    Thank you.
  9. Hello Ragnaraz690, Thank you for your feedback...

    Hello Ragnaraz690,
    Thank you for your feedback again.
    I'm sorry that so far there is no further information about the items you mentioned.
    So I could only ask you to stay tuned with our updates...
  10. Hello Gustav, Would you mind to take some...

    Hello Gustav,
    Would you mind to take some picture of the issue on your laptop ?
    Thank you.
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    Dear all, I'm glad to tell you that there will...

    Dear all,
    I'm glad to tell you that there will be a new BIOS for this issue.
    But it is still under testing.
    I will keep you updated.
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    Dear both, Thank you for the information...

    Dear both,
    Thank you for the information sharing.
    I myself really want this issue to be solved as well.
    I have reported them.
  13. Hi there, Just to clarify. You bought a laptop...

    Hi there,
    Just to clarify.
    You bought a laptop with no OS, you built your own OS and then you have software issue instead of hardware.
    Refund is not reasonable.
    We can continue the...
  14. Hi there, Thank you for your sharing. This...

    Hi there,
    Thank you for your sharing.
    This thread will be closed but stay here to keep record.
  15. Hi there, So only youtube having such issue? or...

    Hi there,
    So only youtube having such issue? or any action doing with the browser have such issue.
    Thank you.
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    Hello gooodorsage, We are still collecting...

    Hello gooodorsage,
    We are still collecting information and investigating it.
    We have many assumptions, like VIOS or Armoury Crate, but some user already proof that is not the cause.
    Very sorry to...
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    Hi there, This is actually quite an old model....

    Hi there,
    This is actually quite an old model.
    We have all the drivers on our support website.
    If it happen after you reset the laptop, please kindly check of you have install the ATK package and...
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    Dear all, Thank you for the information. I have...

    Dear all,
    Thank you for the information.
    I have reported them.
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    Dear all, Thank you all for the information....

    Dear all,
    Thank you all for the information.
    There has been quite some DM and new information coming to me these days.
    I will organize them and keep you updated.
  20. Hi there, Does it show the same temperature in...

    Hi there,
    Does it show the same temperature in Armoury Crate too?
    Does the laptop lag or has any symptom related to overheating?
    Thank you.
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    Hi Wicked_Jaycee, odicarboni &JWS-G@m3r , Can I...

    Hi Wicked_Jaycee, odicarboni &JWS-G@m3r ,
    Can I have your product SN ? Please send me pm.

    Dear all,
    May I know if all of you have replaced the original SSD with a new one?

    Thank you very much.
  22. Hi there, It seems high. How about in Armoury...

    Hi there,
    It seems high. How about in Armoury Crate?
    Does the fan speed up and lower the temperature after a while?
    Thank you.
  23. Hello lazyllama, Can you share some screenshot?...

    Hello lazyllama,
    Can you share some screenshot?
    If you don't want to make it public, you can PM me.
    And how did you uninstall Armoury Crate? by our uninstall tool?
    We do see that sometime...
  24. Hello lazyllama, Can you share more about how...

    Hello lazyllama,
    Can you share more about how you set up the VPN?
    Which app are you using?
    Can you share some screenshot of the setting and the error?
    Thank you.
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    Hello Battleskar, The G703GX has no issue with...

    Hello Battleskar,
    The G703GX has no issue with the BIOS version.
    But GX and GXR is having different BIOS, I have asked the technical support to pay attention to see if BIOS really make the...
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