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  1. Replies
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    150

    Hello Ragnaraz690, Thank you for the feedback....

    Hello Ragnaraz690,
    Thank you for the feedback.
    Please kindly understand that it would require long discussion and many testing to confirm if an option should be opened in BIOS.
    We will report to...
  2. Hi there, Let's discuss this issue together with...

    Hi there,
    Let's discuss this issue together with the reboot problem.
    Thank you.
  3. Hello chorong761, Then can I have the Armoury...

    Hello chorong761,
    Then can I have the Armoury Crate Service version?
    Is there any specific update before the issue occurred?
    Thank you.
  4. Hi Antonlo, So you have been to the service...

    Hi Antonlo,
    So you have been to the service center already?
    If you have a RMA number, please provide it to me through PM.
    Thank you very much.
  5. Hi there, Please give it a try to remove the...

    Hi there,
    Please give it a try to remove the wifi password.
    Thank you.
  6. Hello mimarsinan, Yes, my next step would be...

    Hello mimarsinan,
    Yes, my next step would be asking those logs from you too.
    I will leave it here and let our local team to review the log.
    Thank you.
  7. Replies
    139
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    15,976

    Dear all, I would like to double confirm if have...

    Dear all,
    I would like to double confirm if have updated below driver
    AMD_GFX_v27.20.22001.19001(For Win10 WHQL)...
  8. Replies
    1
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    150

    Hello Ragnaraz690, There is no confirmed date on...

    Hello Ragnaraz690,
    There is no confirmed date on this.
    Please stay tune with us.
    Thank you very much.
  9. Hi there, This post is closed due to...

    Hi there,
    This post is closed due to duplication.
    The discussion of this issue will be continued in below thread....
  10. Hi there, This post is closed due to...

    Hi there,
    This post is closed due to duplication.
    The discussion of this issue will be continued in below thread....
  11. Hi there, This post is closed due to...

    Hi there,
    This post is closed due to duplication.
    The discussion of this issue will be continued in below thread....
  12. Hi there, Can you describe more about " twitter...

    Hi there,
    Can you describe more about " twitter stopped playing"? Do you mean the video on Twitter can not be played?
    it is not processing, no sound or no image?

    only twitter is not working? how...
  13. Hello mimarsinan, have you tried to uninstall...

    Hello mimarsinan,
    have you tried to uninstall the myASUS app and then go to microsoft store to download and install the app again?
    Thank you.
  14. Hello wifisucks, There are quite a few things to...

    Hello wifisucks,
    There are quite a few things to check,
    What is your BIOS, wifi driver, and Asus MultiAntenna Service version?
    If you cancel the password of the wifi, does it make it easier to...
  15. Hi there, Does the issue only happen when AC...

    Hi there,
    Does the issue only happen when AC adapter connected?
    and if you unlock the laptop by other tool like password or PIN, does it happen?
    And what is your BIOS version?
    Thank you.
  16. Hi there, Can you help to clarify the current...

    Hi there,
    Can you help to clarify the current Armoury Crate APP, Armoury Crate service and Reflash Rate service version on your laptop?
    Thank you.
  17. Hello mimarsinan, May I double confirm with you...

    Hello mimarsinan,
    May I double confirm with you that if there is any error message on the home page of MyASUS?
    And the driver that fail to download from MyASUS, are you able to download them from...
  18. Replies
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    958

    Thank you all for the quick feedback.

    Thank you all for the quick feedback.
  19. Hello mimarsinan, You can check in device...

    Hello mimarsinan,
    You can check in device manager.
    Thank you.
  20. Hello mimarsinan, Thank you for sharing this...

    Hello mimarsinan,
    Thank you for sharing this feedback with us.
    We are sorry that our local team misunderstood the issue. Your case has been reviewed for future improvement on our service.

    For...
  21. Hi there, May I know the version of the MyASUS...

    Hi there,
    May I know the version of the MyASUS APP and ASUS System control Interface driver on your device?
    Is there any error message shown in the home page of MyASUS?
    Thank you.
  22. Hello mimarsinan, Thank you very much for...

    Hello mimarsinan,
    Thank you very much for sharing this with us.
    I have reviewed all your related posts and reported to related department.
    This post will be closed and kept for record.
  23. Replies
    13
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    958

    Dear all, Can you help to update Reflash rate...

    Dear all,
    Can you help to update Reflash rate service V2.1.0 from below link
    and see if the overdrive option will come back to work?...
  24. Replies
    13
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    958

    Thank you all for the quick reply. I have...

    Thank you all for the quick reply.
    I have reported to related department for further investigation.
  25. Replies
    139
    Views
    15,976

    Hello razaghi, I have sent you PM. Please kindly...

    Hello razaghi,
    I have sent you PM. Please kindly check.
    Thank you very much.
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