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  1. Hello lazyllama, Can you share some screenshot?...

    Hello lazyllama,
    Can you share some screenshot?
    If you don't want to make it public, you can PM me.
    And how did you uninstall Armoury Crate? by our uninstall tool?
    We do see that sometime...
  2. Hello lazyllama, Can you share more about how...

    Hello lazyllama,
    Can you share more about how you set up the VPN?
    Which app are you using?
    Can you share some screenshot of the setting and the error?
    Thank you.
  3. Replies
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    Hello Battleskar, The G703GX has no issue with...

    Hello Battleskar,
    The G703GX has no issue with the BIOS version.
    But GX and GXR is having different BIOS, I have asked the technical support to pay attention to see if BIOS really make the...
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    Hi there, For rebooting during games, please...

    Hi there,
    For rebooting during games, please double check if you have updated
    AMD_GFX_v27.20.22001.19001(For Win10 WHQL)...
  5. Replies
    2
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    137

    Hi there, Can you please open a new post about...

    Hi there,
    Can you please open a new post about your first question in the Hardware & Software support section?
    https://rog.asus.com/forum/forumdisplay.php?309
    We would like to discuss further...
  6. Replies
    3
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    177

    Hello dabigin, Please kindly send the whole...

    Hello dabigin,
    Please kindly send the whole laptop back to us if you need RMA.
    Sorry for the inconvenience caused.
    Thank you.
  7. Replies
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    Dear all, I'm sorry that we are still...

    Dear all,
    I'm sorry that we are still investigating this issue.
    If there is anything new, I will post it here.
    Thank you.
  8. Hello mimarsinan, Thank you for the log. Have...

    Hello mimarsinan,
    Thank you for the log.
    Have you updated the MyASUS app and ASUS system interface driver to the latest version as well?
    It has been a while since the last time we discuss about...
  9. Replies
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    Hello MyRyzenWorld, Finally something reasonable...

    Hello MyRyzenWorld,
    Finally something reasonable clear form you.
    You can still record log if you want to. Let us know how this vBIOS working on your laptop.
    I will collect the log one by one to...
  10. Hello David, Please uninstall this component...

    Hello David,
    Please uninstall this component firmware. Remember to check "Delete the driver software for this device"
    90301
    and then REBOOT the laptop.
    Then run windows update again.
    Let me know...
  11. Replies
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    Hello gooper, Please kindly PM me the product...

    Hello gooper,
    Please kindly PM me the product SN.
    It would be great if you still have the SN of the previous card as well.
    Thank you.
  12. Hello Thunderspell, Would you mind to record a...

    Hello Thunderspell,
    Would you mind to record a video of how you set up WOL
    and how it does not work?
    Thank you.
  13. Replies
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    Hello MyRyzenWorld. Seems like I need to explain...

    Hello MyRyzenWorld.
    Seems like I need to explain the whole thing again for you.

    You bought the product from US best buy, which product from this channel, only has US local warranty.
    We are not...
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    Dear all, Got it. Thank you for the information....

    Dear all,
    Got it. Thank you for the information.
    Can you each PM me your product SN?
    Let me consult more about it.
  15. Dear all, We are very sorry that ASUS GeForce...

    Dear all,
    We are very sorry that ASUS GeForce RTX3080 TUF - 10GB NON LHR is expected to be out of stock over a period of time.
    Please kindly contact the retailer to adjust the order. We are trying...
  16. Replies
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    Hi there, Have been waiting for the log from...

    Hi there,
    Have been waiting for the log from you.
    Thank you very much.
  17. Replies
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    15,973

    Hi there, Great! Thanks for clarification. G15...

    Hi there,
    Great! Thanks for clarification. G15 and Strix G15 is different though.
    I would like to double confirm if you have updated below driver
    AMD_GFX_v27.20.22001.19001(For Win10 WHQL) ?...
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    Hello Sven, Which installation option did you...

    Hello Sven,
    Which installation option did you try?
    and system does not boot means stuck at ASUS logo? can not enter desktop?
    or only black screen? does the power LED light up?
    Does long press...
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    Hi there, Please kindly open a new thread for...

    Hi there,
    Please kindly open a new thread for different model.
    Thank you very much.
  20. Hello mimarsinan, Please upload the file to...

    Hello mimarsinan,
    Please upload the file to google drive or other cloud.
    And share the link with me by PM.
    Thank you.
  21. Replies
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    Dear both, Just to share my experience with you....

    Dear both,
    Just to share my experience with you.
    I found a G703GX (sorry this is the only one I can find right away).
    It was on Win 10 1809, BIOS 304, clean OS from factory.
    What I did first is...
  22. Replies
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    163

    Hello mekanikku, Please help to check your PM...

    Hello mekanikku,
    Please help to check your PM inbox.
    Thank you very much.
  23. Hello Battleskar, Since the Official Win11 has...

    Hello Battleskar,
    Since the Official Win11 has been released.
    Please kindly reply in below thread....
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    [G703]Win11 Installation issue

    Dear all,
    This thread is for G703 Windows 11 official version installation issue only.
    If you have a different model, please open a new thread.
    If you are not using the official version, please...
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    Hello Ragnaraz690, Thank you for the feedback....

    Hello Ragnaraz690,
    Thank you for the feedback.
    Please kindly understand that it would require long discussion and many testing to confirm if an option should be opened in BIOS.
    We will report to...
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