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  1. Replies
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    2,864

    Hello Fusseldieb, Thank you so much for getting...

    Hello Fusseldieb,
    Thank you so much for getting back to me and providing the video.
    May I confirm your current BIOS version and audio driver version?
    Thank you.
  2. Replies
    86
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    15,856

    Hi there, Please kindly open a new post for...

    Hi there,
    Please kindly open a new post for better discussion.
    Thank you.
  3. Replies
    7
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    443

    Hello sgrundy, Thank you so much for the quick...

    Hello sgrundy,
    Thank you so much for the quick and positive feedback.
  4. Replies
    3
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    301

    Hi there, Do you have an external keyboard you...

    Hi there,
    Do you have an external keyboard you can cross check?
    And all keys are not responding? including the FN keys and numbers...?
    Please enter safe mode or BIOS to see if the keyboard is...
  5. Hello Alex, Can you help to record a video of...

    Hello Alex,
    Can you help to record a video of the whole process and issue?
    We have tried driver 1.0.2.8 and the PC can WOL from S5.
    Thank you.
  6. Hello Snowfly, Please kindly check your PM....

    Hello Snowfly,
    Please kindly check your PM.
    Thank you so much.
  7. Replies
    86
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    15,856

    Dear all, If you are having issue other than...

    Dear all,
    If you are having issue other than Z590 series sudden loud noise,
    please kindly help to open a new post or thread and specify the motherboard model
    so we can better locate the issue....
  8. Replies
    7
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    443

    Dear both, Please install below BIOS and let me...

    Dear both,
    Please install below BIOS and let me know if it work as expected after disabling Wifi
    https://drive.google.com/file/d/1HQjFiNFucW-ysjC2U9k8LE7oim0bfAUd/view?usp=sharing
    Thank you so...
  9. Hello Alex, Thank you for the information. I...

    Hello Alex,
    Thank you for the information.
    I have passed them to related department for further investigation.
  10. Replies
    7
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    443

    Hello sgrundy, So beside disabling Wifi, any...

    Hello sgrundy,
    So beside disabling Wifi, any other adjustment ? Did you disable bluetooth?
    Thank you.
  11. Hi there, Just to let you know that Fan control...

    Hi there,
    Just to let you know that Fan control on your model is under continuous improvement and development.
    Let's wait for the future Armoury Crate versions.
    And for other suggestion, I have...
  12. Hello Groove, Below information for your...

    Hello Groove,
    Below information for your reference.
    The Ram slot support up to 16GB.
    And for SSD, 1TB is the largest we have tested.
    Thank you.
  13. Replies
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    242

    Hi there, Thank you for sharing this feedback...

    Hi there,
    Thank you for sharing this feedback with us.
    For Windows 11 issue, please kindly please kindly refer to Microsoft website at this moment....
  14. Hi there, Can you help to try version 5601, then...

    Hi there,
    Can you help to try version 5601, then 5809 ?
    skip a few version, but not directly update the latest one.
    Thank you.
  15. Hi there, What is your BIOS version? And do you...

    Hi there,
    What is your BIOS version?
    And do you have any other device to cross check if it is showing the same issue?
    Thank you.
  16. Dear all, Please refer to below link...

    Dear all,
    Please refer to below link
    https://rog.asus.com/support/FAQ/1045950

    May you help to provide below information so I can consult more about it?
    1. complete model name of the motherboard...
  17. Replies
    1
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    380

    Hello there, Moved this thread to PC building...

    Hello there,
    Moved this thread to PC building related section for further discussion.

    You may consider to put the Samsung SSD above the Intel one.
    Thank you.
  18. Replies
    7
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    443

    Hi there, Let me consult more about this with...

    Hi there,
    Let me consult more about this with our technical support and get back to you.

    May I know your CPU, RAM, graphic card, power supply spec?
    And beside disabling Wifi, any other...
  19. Hi there, Please refer to below link...

    Hi there,
    Please refer to below link
    https://www.asus.com/us/support/FAQ/1044879/
    It has to be lower certain temperature and watt that the fan would stop.
    Please kindly help to check if your...
  20. Replies
    1
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    334

    Hello nikolo, Please kindly wait for more...

    Hello nikolo,
    Please kindly wait for more information to be released after verifying with Microsoft.
    Official Win11 will not be released until October and it will take a while for it to be...
  21. Hi there, Which model are you using? And can I...

    Hi there,
    Which model are you using?
    And can I have another picture with the whole "shutdown symbol"?
    The symbol is there all the time or it would disappear after a while or after reboot.
    Thank...
  22. Replies
    2
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    189

    Hello Ragnaraz690, Thank you for the feedback....

    Hello Ragnaraz690,
    Thank you for the feedback.
    It will be passed to related department.
  23. Hi there, This thread will be closed. Further...

    Hi there,
    This thread will be closed.
    Further discussion will be continued in the new thread in Service-related section.
    Thank you.
  24. Hi there, If you would like to check and repair...

    Hi there,
    If you would like to check and repair the hardware, please kindly send the device to our service center.
    Thank you.
  25. Dear all, This issue has been reported. I will...

    Dear all,
    This issue has been reported. I will share it here if anything is confirmed.
    May I have the exact model name you would like to query?
    ROG ZENITH II EXTREME or ROG ZENITH II EXTREME ALPHA...
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