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Type: Posts; User: Blake@ROG

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  1. Hello itsyaboirich, May you double check if your...

    Hello itsyaboirich,
    May you double check if your RGB headers are connected and you didn't turn of the lighting setting in BIOS?
    Thank you.
  2. Hello Trollalicous, Please kindly send your...

    Hello Trollalicous,
    Please kindly send your device to our service center for further examination.
    Thank you.
  3. Replies
    1
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    50

    Hello kokeqwer, Please kindly PM me your product...

    Hello kokeqwer,
    Please kindly PM me your product SN.
    And what was the issue that you send the device to service center?
    Thank you.
  4. Hello Sire 0, Please kindly send the device to...

    Hello Sire 0,
    Please kindly send the device to service center if the issue still persist.
    Thank you.
  5. Replies
    2
    Views
    134

    Hello SBAPKat, Please kindly PM me your SN or...

    Hello SBAPKat,
    Please kindly PM me your SN or RMA number.
    Also, may I have some picture or video record of the issue?
    When the laptop crash, was there any error message?
    Thank you.
  6. Replies
    1
    Views
    352

    Hello mattpunx90, How is the issue now? If the...

    Hello mattpunx90,
    How is the issue now?
    If the issue still persist, please PM me your SN.
    Thank you very much.
  7. Replies
    2
    Views
    270

    Dear both, Was there specific update or...

    Dear both,
    Was there specific update or modification before the issue occurred?
    Thank you.
  8. Hello run_sky, If you would like to do a CMOS...

    Hello run_sky,
    If you would like to do a CMOS reset, please long press the power button for 40 seconds.
    Thank you.
  9. Replies
    11
    Views
    1,806

    Hello PatBeau & ZoleeG, May I know if you have...

    Hello PatBeau & ZoleeG,
    May I know if you have updated BIOS? and your current BIOS version is ?
    Thank you.
  10. Replies
    5
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    245

    Hello corylee, Please PM me the product SN....

    Hello corylee,
    Please PM me the product SN.
    Also, may I know if your DisplayPort is working fine?
    Thank you.
  11. Replies
    3
    Views
    285

    Hello Ghaarp, May I have a video record of the...

    Hello Ghaarp,
    May I have a video record of the issue?
    Thank you.
  12. Replies
    1
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    271

    Hello Ghaarp, Sorry it's a bit...

    Hello Ghaarp,
    Sorry it's a bit confusing....where do you set these modes? "discrete mode" and "optimus mode"?
    How about the modes in Armoury Crate?
    Thank you.
  13. Replies
    1
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    204

    Hello Gabor, Does this issue only happen in...

    Hello Gabor,
    Does this issue only happen in DOTA2?
    May I have a video record of the issue?
    Please kindly check if your display driver is updated.
    Thank you.
  14. Replies
    6
    Views
    2,258

    Hello cabadam, How's the device now? If you...

    Hello cabadam,
    How's the device now?
    If you have taken the device to service, please kindly PM me the SN or RMA number so I can review and track the case.
    Thank you very much.
  15. Replies
    7
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    331

    Hello mattpunx90, May I have an audio or video...

    Hello mattpunx90,
    May I have an audio or video record of the issue?
    Thank you.
  16. Replies
    3
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    1,413

    Hello mbushnaq00, I'm not sure either. If there...

    Hello mbushnaq00,
    I'm not sure either. If there is a screenshot for it, would be clearer.
    I don't think it is an individual driver, it is very likely combined in other drivers or pack.
    If you can...
  17. Hello dandumitru, Please kindly grant the video...

    Hello dandumitru,
    Please kindly grant the video access to me.
    Thank you very much.
  18. Replies
    3
    Views
    165

    Dear all, Please refer to below notice from...

    Dear all,
    Please refer to below notice from Intel
    https://www.intel.com/content/www/us/en/support/articles/000055804/processors.html?wapkw=SA-00289
    We are following this on our BIOS setting....
  19. Hi MadMax, Is this what you are looking for?...

    Hi MadMax,
    Is this what you are looking for?
    https://rog.asus.com/motherboards/rog-strix/rog-strix-b460-i-gaming-model/helpdesk_download/
    Thank you.
  20. Hello real_dgw, Please kindly join our Zentalk...

    Hello real_dgw,
    Please kindly join our Zentalk phone community
    https://zentalk.asus.com/en/categories/rog3-ww
    and our moderators can better help you out.
    Thank you very much.
  21. Hello Riveryes, How the screen now? If the...

    Hello Riveryes,
    How the screen now?
    If the issue does not occur in Safe mode, it's very likely software or driver issue.
    Have you consider to reset the whole OS?
    Thank you.
  22. Replies
    2
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    280

    Hello PotaRotaTV, May I have some picture or...

    Hello PotaRotaTV,
    May I have some picture or video of the issue?
    Thank you.
  23. Replies
    3
    Views
    153

    Hello ar1376, Is this what you are looking for?...

    Hello ar1376,
    Is this what you are looking for?
    https://www.asus.com/supportonly/GL553VD/HelpDesk_download/
    Thank you.
  24. Replies
    1
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    147

    Hello phil6891, Thank you for your feedback. It...

    Hello phil6891,
    Thank you for your feedback.
    It has been reported to related department.
  25. Replies
    1
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    147

    Hello evolbeDLL, Which model do you have? Do...

    Hello evolbeDLL,
    Which model do you have?
    Do you mean Armoury Crate?
    Thank you.
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