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  1. Replies
    709
    Views
    388,076

    Hi, So after reading a few comments in here and...

    Hi,
    So after reading a few comments in here and catching up with the topic, I realize that the problem of discharging might not be that bad, more than that, with the new 230W charger I think that...
  2. Replies
    709
    Views
    388,076

    Hey guys.. A lot has been changed since I posted...

    Hey guys..
    A lot has been changed since I posted this topic..
    After a few months of sending the machine over and over to the Support center, they finally (about a month ago) managed to give me my...
  3. Replies
    8
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    4,071

    Did you try to shut it down and power back on?...

    Did you try to shut it down and power back on?
    It looks like your Shift button is stuck.
  4. Replies
    709
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    388,076

    So, I have finally going to get back my full...

    So, I have finally going to get back my full refund for the last gen GL502VS that I have got.
    Now, I don't know if I should buy the new kaby lake GL502VS, or add a little bit of money and choose one...
  5. Replies
    709
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    388,076

    In this case, should I get my money back and wait...

    In this case, should I get my money back and wait til I will be able to buy the new version with the 230W, or get a new machine but from the old version?
    Right now my machine is back in my local...
  6. Replies
    35
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    26,605

    I have got the same problem with my rig. I have...

    I have got the same problem with my rig.
    I have the option to return it, do you guys think that I should do it ?
  7. I have just posted an updated on the main thread...

    I have just posted an updated on the main thread that I have posted (Discharging while in charge post: https://rog.asus.com/forum/showthread.php?88742-GL502VS-Discharging-while-in-charge)
    You should...
  8. Replies
    709
    Views
    388,076

    Hey guys, After a lot of problems with my...

    Hey guys,
    After a lot of problems with my machine (backlight bleeding, discharging while in charge and even physical damage that the tech support did to my machine), I have finally managed to get my...
  9. Replies
    7
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    3,844

    So just got the machine back. They replaced the...

    So just got the machine back.
    They replaced the screen.
    I have not got the time yet to test it out.
    I will update if this issue has been solved.
  10. Replies
    709
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    388,076

    Just got my machine back. They told me that the...

    Just got my machine back.
    They told me that the charger is alright and didn't replace it.
    Should I resend it to them ?
  11. Replies
    709
    Views
    388,076

    Hey guys. So after posting this topic I have...

    Hey guys.
    So after posting this topic I have talked to the costumer service via this forum.
    They told me that I should go to my local service team and ask them to replace it "for a correct and...
  12. Replies
    7
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    3,844

    Have you already replaced it? I have the 1080p...

    Have you already replaced it?
    I have the 1080p version.
  13. Replies
    7
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    3,844

    Thank you for your quick answer. How does your...

    Thank you for your quick answer.
    How does your screen look? is it worse than mine?
    Your are right, at this price range the computer should be perfect.
  14. Replies
    7
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    3,844

    GL502VS Backlight bleeding.

    Hi guys,
    I have noticed that my brand new GL502VS got some backlight bleeding in the very high right corner of the screen and also a little bit in the left side.
    I took a picture of it in a dark...
  15. Replies
    709
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    388,076

    I would like to see the results of the tests....

    I would like to see the results of the tests.
    Thank you for your time and effort :)
  16. Replies
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    9,900

    Hi, I'm having the same issue. From what I read...

    Hi,
    I'm having the same issue.
    From what I read and saw in reviews these temperatures are quit high but still normal for a laptop that working in full power.

    Do you guys know what can we do to...
  17. Replies
    709
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    388,076

    Problem

    Hi,
    So I have still got this issue..
    The support team told me to talk to the local call center in my area, I will do that this week.
    I guess they will try to replace my adapter but I guess that it...
  18. Replies
    709
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    388,076

    Thank you! :) Waiting for your answer!

    Thank you! :)
    Waiting for your answer!
  19. Replies
    709
    Views
    388,076

    GL502VS Discharging while Plugged-in

    Hi,

    I have got the new GL502VS with the 1070 gtx in it.
    After reading a few topics in other forums I saw that some people complains about the battery - saying that it keeps discharging while...
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