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Really? They do have to replace the motherboard? No reprogramming can be done on the keyboard firmware before replacing the motherboard, sir?

So, myasus gave me a keyboard update firmware v2.4.8. It failed during installation and it messed up the keyboard and rgb. Both Keyboard and RGB doesnt have physical issue. Already contacted the...

Yes. I already try reupdating the bios and set it to default, the keyboard also do not work on the bios. I do have the logs on keyboard firmware update and yes it has some error, it seems it messed...

Good day! We have the same problem for G732LW. Updated from Myasus app kb firmware 2.4.8 and failed, results to messing up my keyboard and rgb. I think this is a firmware issue. I already filed for...

Hi There!

I'm Chidare! Been a fan of ROG since I was in Highschool. Just bought recently an ROG Strix Scar 17 laptop and its really good! Hope to see you all here :D