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Type: Posts; User: cljustin@ROG

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  1. Hi KidGixxer, Sorry to hear about your issues....

    Hi KidGixxer,

    Sorry to hear about your issues. Please contact me at cl-justin@asus.com so I can look into your case.

    Regards,

    Justin
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    Hi TigerFibel, I am sorry to hear about your...

    Hi TigerFibel,

    I am sorry to hear about your RMA horror story. I would like to have this situation resolved ASAP. Please contact me at cl-justin@asus.com at your earliest convenience with your RMA...
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    Have you tried this card on another PC, or...

    Have you tried this card on another PC, or remounting it (checking all power connections aren't loose)?

    If problems persist, you will have to send the card in for service since it can be a GPU...
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    Hi GunnyF, Overclocking a 9900k @ 5ghz all...

    Hi GunnyF,

    Overclocking a 9900k @ 5ghz all cores(?) stable and keeping the temperature in check is really dependent on Silicon Lottery. The 9900K is a hot chip. I strongly recommend you get a 360...
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    Hi Jesus, Sorry to hear about your RMA issues...

    Hi Jesus,

    Sorry to hear about your RMA issues and the inconvenience this has caused you. I am currently looking into your case. Please send me an email at cl-justin@asus.com at your earliest...
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    Hi Astyy, I would try a video card first...

    Hi Astyy,

    I would try a video card first before sending in your motherboard. If the repair center couldn't find any issues with your motherboard, it is worth a shot.
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    Have you updated your video card's drivers? Not...

    Have you updated your video card's drivers? Not sure what refresh rate you're playing on, but make sure you change that via your control panel. I.E. If you're using 144hz, make sure it's set to 144hz.
  8. Have you tried another PSU? That would be the...

    Have you tried another PSU? That would be the first culprit I'd check.
  9. Are you installing the latest version (22.0.0)?...

    Are you installing the latest version (22.0.0)? Also, try running it as Administrator.
  10. Hi Mobius97, Sorry to hear you're having...

    Hi Mobius97,

    Sorry to hear you're having issues with processing an RMA. I can help you with this getting this processed.

    Please email me at cl-justin@asus.com with the following information:
    ...
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    This monitor is VESA compatible, so you may want...

    This monitor is VESA compatible, so you may want to look into that.
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    Are you making sure to run Armoury Crate as...

    Are you making sure to run Armoury Crate as Administrator?
  13. You'll most likely have to do a BIOS update for...

    You'll most likely have to do a BIOS update for ZEN 3 in order to use it.
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    NVlink should work on that motherboard: ...

    NVlink should work on that motherboard:


    Supports NVIDIA® 2-Way SLI® Technology


    Source:
    https://www.asus.com/us/Motherboards/ROG-MAXIMUS-XI-CODE/
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    Are you speaking about thermal pads?

    Are you speaking about thermal pads?
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    What resolution/refresh rate are you playing on?...

    What resolution/refresh rate are you playing on? With the timing of new cards releasing, I would wait wait it out personally. 3070 would be a great upgrade for you coming from a 1660s.
  17. Hello JMHR, Is your BIOS up to date and have...

    Hello JMHR,


    Is your BIOS up to date and have you tried clearing CMOS? Also, have you made sure that all 4 sticks are working and none are defective?
  18. I am glad to hear that you've found a solution to...

    I am glad to hear that you've found a solution to your problem. Definitely something others can use in the future if they run across the same issue.
  19. I'm glad to hear that you've figured out your...

    I'm glad to hear that you've figured out your issue.
  20. I don't think it will work because the OSD is...

    I don't think it will work because the OSD is different. You can actually control the LED turning it on/off on the OSD menu. It's under "light in motion".
  21. Did you reenable Fast Boot after clearing CMOS?

    Did you reenable Fast Boot after clearing CMOS?
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    I'd watch one of the Der8auer's overclocking...

    I'd watch one of the Der8auer's overclocking guides. He has a guide with the Maximus XI, it should be the same concepts.
  23. You can still watercool this motherboard without...

    You can still watercool this motherboard without a monoblock or VRM block.
  24. Your idle temperatures are fine. Also, I...

    Your idle temperatures are fine. Also, I recommend you have 2 sticks of RAM so you can take advantage of dual channel.
  25. You shouldn't have issues, since it is backwards...

    You shouldn't have issues, since it is backwards compatible. However, keep in mind that you may experience bottlenecking.
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