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Type: Posts; User: thomas_yiu@ROG

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  1. Hi Neikosr0x, I am confirming with my...

    Hi Neikosr0x,

    I am confirming with my engineers with the issue. Can you PM me with the feedback form, specifications and scrreenshot (hard drive read/write). More information the better. Thank you...
  2. Hello link626, Sorry, we don't have APE...

    Hello link626,
    Sorry, we don't have APE features for this model.
  3. did you reseat the 24pin/8pin and all SATA power?...

    did you reseat the 24pin/8pin and all SATA power?
    DId you try AX 860i again?
  4. Hello, Please update bios 3501. If the bios...

    Hello,
    Please update bios 3501.
    If the bios is updated, please go to BIOS -> Advanced -> AMD CBS -> Global C-state Control -> disabled;
    F10/ exit -save changes & reset
  5. Dear 74lobster, M.2_1 slot is only Intel® 11th...

    Dear 74lobster,

    M.2_1 slot is only Intel® 11th Core™ processors support PCIe 4.0 x4 mode. [see manual for details] M.2_1 will not work with 10th Gen Intel processor.

    I suggest installing...
  6. Did it work? Just wondering

    Did it work? Just wondering
  7. Hello Morph, I am sorry to hear you having...

    Hello Morph,


    I am sorry to hear you having issue with it. The memory is not in the Asus Memory QVL list. but in the Gskill memory compatible list.
    Please troubleshoot by turning off the...
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    Hello Gundam0081, The Thunderbolt requires...

    Hello Gundam0081,
    The Thunderbolt requires chipset drivers, please install chipset driver...
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    Hello Ashic, sorry to hear that. Please try...

    Hello Ashic, sorry to hear that. Please try reseating the GPU. Test GPU on all slots. Did you update latest firmware for Zotac 3060? Try another GPU. BIOS is latest updated for the Formula? Did...
  10. Hello , sorry to hear that. Did you install the...

    Hello , sorry to hear that. Did you install the standoff prior to installl the M.2? Does the ADATA have their own heatsink? I just wondering what is going on? Picture please?
    Thanks
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    HWmonitor or any hardware monitor software should...

    HWmonitor or any hardware monitor software should show the DRAM voltage.
    You can also use AMD Ryzen Master Utility. It shows DRAM Voltag as well.
  12. I advise to contact Western Digial SN850 for...

    I advise to contact Western Digial SN850 for thermal pad length because we do not know the thermla speciifcations of the SN850.
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    It depends on the RAM. Usually SPD 2133Mhz is...

    It depends on the RAM. Usually SPD 2133Mhz is 1.2V and 3200Mhz and higher 1.35V to 1.4V.
  14. Hello Zardoc, Could you please PM me of your...

    Hello Zardoc,

    Could you please PM me of your root issue? specifications? Steps you done. I really appreciate it.

    Thomas
  15. Hello, What CPU fan did you use? What...

    Hello,
    What CPU fan did you use? What specifications of the fan? The CPU fan curve depends on the processor's temperature, voltage and TDP. Different motherboard might be slightly different. What...
  16. Did the driver work? Just followup

    Did the driver work? Just followup
  17. Does the M.2 manufacturer have recommendation for...

    Does the M.2 manufacturer have recommendation for better thermal pad for the M.2 drives? We only have standard thermal pads. If you want higher performance thermal pads, you might 3rd party thermal...
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    1. The purpose of Intel GNA is to offload the CPU...

    1. The purpose of Intel GNA is to offload the CPU during some computations. It is Intel® Gaussian & Neural Accelerator
    2. The Intel Serial IO - the Serial IO driver is required if you plan to use...
  19. Hello Chrismog2_2 Can you please PM me, we...

    Hello Chrismog2_2

    Can you please PM me, we can have engineers internally take a look into it. Please provide steps you have taken after talking to L2 call case so I can update to latest...
  20. Hello PeterMac, I hope I can help! , Did you...

    Hello PeterMac,


    I hope I can help! , Did you try to update bios to 0820 - https://dlcdnets.asus.com/pub/ASUS/mb/BIOS/ROG-STRIX-B560-F-GAMING-WIFI-ASUS-0820.ZIP
    Thomas
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    Hello, Sorry to hear that. Please kindly...

    Hello,
    Sorry to hear that.

    Please kindly note : M.2_2 shares bandwidth with PCIEX16_1 and PCIEX16_2. When M.2_2 is enabled, PCIEX16_1 will run at x8 mode and PCIEX16_2 will run at x4 mode....
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    1,762

    Do you still have the issue with BSOD?

    Do you still have the issue with BSOD?
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    GNA means Gaussian and Neural Accelerator. For...

    GNA means Gaussian and Neural Accelerator.
    For example, when a person wants to transcript a TED talk , the person can use Speed recognition software (demo) that uses GNA (HW) or (SW) emulation. ...
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    We new FW will be available by the end of JUne.

    We new FW will be available by the end of JUne.
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    Hi, I confirm internally and this is the...

    Hi,

    I confirm internally and this is the sound of disconnection and reconnection *
    This will be improved in the next version of FW. Thanks
    Thomas
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