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Type: Posts; User: Bill@ASUS

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  1. Hello dale77 We are still investigating this...

    Hello dale77
    We are still investigating this case. Can you provide your contact details via private message?
    Full name:
    Phone#:
    Email:
    If you still have the case number, please kindly PM me as...
  2. Replies
    1
    Views
    715

    Hello Sniperxls Can you please send me a PM...

    Hello Sniperxls
    Can you please send me a PM with any of the following details that you do have available?

    Product S/N:
    Case ID#:
    RMA#:

    Also please pass me your contact details:
    Full name: ...
  3. Hello gthomas1018 Have you received your MB yet?...

    Hello gthomas1018
    Have you received your MB yet? Is the issue still persist?
    Can you please send me a PM with any of the following details that you do have available?

    Product S/N:
    Case ID#:...
  4. Hello guyz92 Can you please send me a PM with...

    Hello guyz92

    Can you please send me a PM with any of the following details that you do have available?

    Product S/N:
    Case ID#:
    RMA#:

    Also please pass me your contact details:
    Full name:
  5. Hello migsmigs I'm glad that everything worked...

    Hello migsmigs
    I'm glad that everything worked out for you.
    Thank you for using Asus and have a nice day :)
  6. Hello RyanBRZ Can you please send me a PM with...

    Hello RyanBRZ
    Can you please send me a PM with any of the following details that you do have available?

    Product S/N:
    Case ID#:
    RMA#:

    Also please pass me your contact details:
    Full name: ...
  7. Replies
    1
    Views
    599

    Hello Ninja-Lombax I'm sorry but with the only...

    Hello Ninja-Lombax
    I'm sorry but with the only picture you provided, I can not confirm whether your warranty is void or not
    Any physical damage that would void the warranty can not be examined or...
  8. Hello dale77 Can you provide more information...

    Hello dale77
    Can you provide more information on your inquiry?
    What's your original question and the answer our support provided?
    Thank you
  9. Replies
    2
    Views
    785

    Hello Can you please send me a PM with any of...

    Hello
    Can you please send me a PM with any of the following details that you do have available?

    Product S/N:
    Case ID#:
    RMA#:

    Also please pass me your contact details:
    Full name:
    Phone#:
  10. Hello Arthelm As Praz said, this is not the...

    Hello Arthelm
    As Praz said, this is not the appropriate section of the forum to post this issue
    Please post your issue in the designated section
    This post will be deleted within 48 hours, thank you
  11. Hello eriphyle I'm glad that your issue is...

    Hello eriphyle
    I'm glad that your issue is resolved
    I'm sorry for the experience you have gone through
    Wish you have a nice day :)
  12. Hello migsmigs Our local Team in the US should...

    Hello migsmigs
    Our local Team in the US should be in contact with you soon
    Thank you
  13. Replies
    3
    Views
    967

    Hello SreckoM Like MasterC said, warranty is...

    Hello SreckoM
    Like MasterC said, warranty is tied to the country it is purchased in. It's essential that you have your proof of purchase so we can verify the date and place of purchase. If you have...
  14. Hello all I'm sorry for the late reply We have...

    Hello all
    I'm sorry for the late reply
    We have already reported this issue to AMD
    Currently we are still working with AMD to resolve this
    New versions with fixes will be available on our...
  15. Hello eriphyle Can you please send me a PM with...

    Hello eriphyle
    Can you please send me a PM with any of the following details that you do have available?

    Product S/N:
    Case ID#:
    RMA#:

    Also please pass me your contact details:
    Full name: ...
  16. Hello Dzinks Can you please send me a PM with...

    Hello Dzinks
    Can you please send me a PM with any of the following details that you do have available?

    Product S/N:
    Case ID#:
    RMA#:

    Also please pass me your contact details:
    Full name: ...
  17. Replies
    3
    Views
    1,275

    Hello Deaerator "Sonic Radar is and onscreen...

    Hello Deaerator
    "Sonic Radar is and onscreen overlay that visually represents sound activities according to their positional location. It is designed as a gaming aid for pro/am gamers, those hard of...
  18. Hello migsmigs Can you please send me a PM with...

    Hello migsmigs
    Can you please send me a PM with any of the following details that you do have available?

    Product S/N:
    Case ID#:
    RMA#:

    Also please pass me your contact details:
    Full name: ...
  19. Replies
    14
    Views
    4,105

    Hello kathampy Our local personnel is working on...

    Hello kathampy
    Our local personnel is working on your case and should be in contact with you
    Thank you
  20. Replies
    18
    Views
    9,795

    Hello teshreve Your unit should be on its way...

    Hello teshreve
    Your unit should be on its way to you very soon
    I apologize for the long wait.
  21. Replies
    43
    Views
    14,378

    Hello Juanlo_ Our team has confirmed this bug...

    Hello Juanlo_

    Our team has confirmed this bug with Summit CPU and has reported this issue to AMD.
    Meanwhile, please use the CPU PCIE slot in order to use the USB card.
    Thank you for using Asus...
  22. Replies
    2
    Views
    1,991

    Hello tistou77 I'm sorry for the mistake. This...

    Hello tistou77
    I'm sorry for the mistake. This is due to internal server error. We have removed the driver from our website.
    Thank you for your feedback, and thank you for using Asus
    Have a nice...
  23. Hello AmxdPt Thank you all for your feedback...

    Hello AmxdPt
    Thank you all for your feedback
    we are working on this issue as we speak
    Thank you for using Asus and have a nice day
  24. Replies
    1
    Views
    813

    Hello beardofsocrates Can you please send me...

    Hello beardofsocrates

    Can you please send me a PM with any of the following details that you do have available?

    Product S/N:
    Case ID#:
    RMA#: USPCJ13047

    Also please pass me your contact...
  25. Replies
    18
    Views
    9,795

    Hello teshreve I'm sorry for the long wait The...

    Hello teshreve
    I'm sorry for the long wait
    The process is on-going and we'll ship out your unit as soon as possible
    Thank you for using Asus and have a nice day
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