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  1. Sticky: Poll: Very true :cool:

    Very true :cool:
  2. Replies
    3
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    1,623

    Yes Chino is correct, all countries not in APAC...

    Yes Chino is correct, all countries not in APAC region has to redeem through GeForce Experience. If you didn't get a promo code with you product, please contact your retailer and check to see if...
  3. Yes, through multiple reports of users who sent...

    Yes, through multiple reports of users who sent it back for the firmware update, this issue now resolved. If you confirmed that you do have this scan line issue then please contact local customer...
  4. Make sure you have the latest version of your...

    Make sure you have the latest version of your browser as it seems to be working fine for me on Firefox as well. As suggested by Bill you probably need to clear your cache and cookies.
  5. Replies
    40
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    19,017

    Thanks for providing your testing feedback, I'll...

    Thanks for providing your testing feedback, I'll collect all the feedback and provide back to them.
  6. Replies
    40
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    19,017

    I received a beta firmware from our software team...

    I received a beta firmware from our software team that's targeted to improve on this issue, please kindly download it at the link below:
    https://drive.google.com/open?id=0B8hXL86D6YHUWGZHVEFJTlFRbG8...
  7. Replies
    90
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    42,921

    You might need to contact technical support for a...

    You might need to contact technical support for a request like this or ask someone who owns this model can send these files to you.
  8. This version definitely doesn't fix the low...

    This version definitely doesn't fix the low battery issue because this version is mainly for Claymore and Gladius II
  9. Let me test on mine and I'll report back if I'm...

    Let me test on mine and I'll report back if I'm also having the same issue or not.
  10. I will update everyone once I receive any new...

    I will update everyone once I receive any new updates from our team.
  11. Replies
    709
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    390,505

    Which model do you have? GL502VS or GL502VSK? Can...

    Which model do you have? GL502VS or GL502VSK? Can you share the specs on your 230W adapter? Thanks.
  12. Replies
    148
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    66,850

    Our teams are still working together with Corsair...

    Our teams are still working together with Corsair on resolving the compatibility issues between both software.
  13. Replies
    125
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    86,988

    Locking this thread, please post all new issues...

    Locking this thread, please post all new issues to the thread below:
    https://rog.asus.com/forum/showthread.php?95851-AURA-V1-05-22-Report-all-isues-in-this-thread
  14. Replies
    148
    Views
    66,850

    AURA V1.05.22 [Report all issues in this thread]

    Aura version 1.05.22 is now available for download, you can download it at the link below:...
  15. Replies
    125
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    86,988

    Yes, it would likely just be a compatibility...

    Yes, it would likely just be a compatibility issue with your RGB strip
  16. Replies
    125
    Views
    86,988

    AURA sync doesn't work for notebooks you must...

    AURA sync doesn't work for notebooks you must have an AURA sync compatible motherboard or ROG GR8 II. To control AURA for your Claymore, please download the Armoury software for Claymore.
  17. Replies
    280
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    150,660

    I report this over to our audio team to see if...

    I report this over to our audio team to see if they can check what is causing the latency issue.
  18. Sticky: Poll: Maybe you can share the link to your work log ;)

    Maybe you can share the link to your work log ;)
  19. Can you guys try this version below? If it's...

    Can you guys try this version below? If it's related to fan control, this version might fix this problem as one confirmed report is that the fan control is working fine with this version:...
  20. Thread: AI Suite 3

    by Bahz
    Replies
    287
    Views
    411,573

    Apparently atkexComSvc.exe is related, I would...

    Apparently atkexComSvc.exe is related, I would recommend that you give this version a try to see if there's any difference.
  21. You're welcome :D

    You're welcome :D
  22. You can call Microsoft Activation and provide...

    You can call Microsoft Activation and provide them with the key and they should activate for you if the automatic activation doesn't work. Next time after it's activated as mentioned by idankinov,...
  23. Replies
    112
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    43,597

    Thanks for reporting this. Can anyone else...

    Thanks for reporting this.

    Can anyone else confirm if you have this problem with BIOS version 303?
  24. Replies
    112
    Views
    43,597

    BIOS 303 will be back on the support site soon.

    BIOS 303 will be back on the support site soon.
  25. The issue has been reported and is being looked...

    The issue has been reported and is being looked into, it appears it's a bug with the firmware that's causing this.
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