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Type: Posts; User: wilsondenq

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  1. Replies
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    1,940

    Hi if possible , please follow this sop to...

    Hi

    if possible , please follow this sop to share us your logs https://drive.google.com/file/d/1xE_RvDAN1NWiLggW-jhoGhP--CwLGtXN/view?usp=sharing

    and please private message to me of your email,...
  2. Hi please refer to this sop to share us your...

    Hi

    please refer to this sop to share us your logs https://drive.google.com/file/d/1xE_RvDAN1NWiLggW-jhoGhP--CwLGtXN/view?usp=sharing

    and please private message to me with your email address.
    ...
  3. Replies
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    829

    1. Yes. (Administration > System > Enable reboot...

    1.
    Yes. (Administration > System > Enable reboot scheduler)
    2.
    reboot all AiMesh nodes
  4. Replies
    14
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    1,373

    Hi Please use feedback mail function in...

    Hi

    Please use feedback mail function in administration, we can check your logs, please also provide your email via private message, we can query your log from our server.

    Thanks.
  5. Hi Please use feedback mail function in...

    Hi

    Please use feedback mail function in administration, we can check your logs, please also provide your email via private message, we can query your log from our server.

    Thanks.
  6. Replies
    1
    Views
    418

    Hi Please use feedback mail function in...

    Hi

    Please use feedback mail function in administration, we can check your logs, please also provide your email via private message, we can query your log from our server.

    Thanks.
  7. Replies
    7
    Views
    3,403

    Hi Please use feedback mail function in...

    Hi

    Please use feedback mail function in administration, we can check your logs, please also provide your email via private message, we can query your log from our server.

    and btw, which lan...
  8. Replies
    2
    Views
    282

    Hi Please use feedback mail function in...

    Hi

    Please use feedback mail function in administration, we can check your logs, please also provide your email via private message, we can query your log from our server.

    Thanks.
  9. Replies
    3
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    762

    Hi Please remove the WRT router first, and...

    Hi

    Please remove the WRT router first, and use feedback mail function in administration, we can check your logs, please also provide your email via private message, we can query your log from our...
  10. Replies
    6
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    225

    Hi Please use the feedback function in...

    Hi

    Please use the feedback function in administration, we can check logs, and also provide your email to me in private message, we can query your feedback logs from our server.

    Thanks.
  11. not sure if your client card always attaches to...

    not sure if your client card always attaches to LAN 3
    just make

    1. disable client card eco mode or power saving mode
    2. swap to other LAN port
  12. If you enable 160MHz @5GHz -1 and disable 160MHz...

    If you enable 160MHz @5GHz -1 and disable 160MHz @5GHz-2 then 5G-1 will be faster than 5G-2
  13. Hi this is an current limitation, later we...

    Hi

    this is an current limitation, later we will make it controllable under app.
  14. if possible, setup a ping session on your lan...

    if possible, setup a ping session on your lan device, and see if the drop take place, and the ping session stop correspondingly.
  15. Replies
    32
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    5,085

    Hi all, we are sorry about this, however we...

    Hi all,

    we are sorry about this, however we dig into it and here is a new beta, if you have time please kindly try.
    GT-AX11000_9.0.0.4_384_9461-gae82e76_cferom_ubi.w.zip
    ...
  16. Hi this will be supported soon in Q3

    Hi

    this will be supported soon in Q3
  17. this might related to phone behavior, you can try...

    this might related to phone behavior, you can try to disable WiFi 6 to check
  18. Hi thanks, and need your email to query from...

    Hi

    thanks, and need your email to query from our feedback system, please private message me your email.
  19. Replies
    10
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    1,861

    Hi if issue still exist, please use feedback...

    Hi

    if issue still exist, please use feedback in our firmware, and share your email to me, we can grap your logs from our server to check what's going on.
  20. Replies
    1
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    227

    Hi it's a known issue, will be fixed on next...

    Hi

    it's a known issue, will be fixed on next release soon.
  21. Hi Sir, the log is too narrow to check, could...

    Hi Sir,

    the log is too narrow to check, could you kindly use feedback system in our firmware? it will bring us more.
    Thanks.
  22. Some devices will having issue for dynamic...

    Some devices will having issue for dynamic channels

    Try to set fix channel for all bands
    e.g.
    2.4GHz fix to CH6
    5GHz-1 fix to CH36
    5GH-2 fix to CH149

    give it a try.
  23. Replies
    1
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    310

    for 3, 4 currently there is no way to switch...

    for 3, 4 currently there is no way to switch backhaul to front haul, but you can use the backhaul for connection if want, go to: http://router.asus.com/Advanced_Wireless_Content.asp unhide the...
  24. Hi Could you kindly use feedback in web gui...

    Hi

    Could you kindly use feedback in web gui for RD team, let's check if its a defected HW, if you have done this, please PM message and share email to me, we can trace the log from server....
  25. Hi would like to have your log for RD side...

    Hi

    would like to have your log for RD side double check, could you kindly use feedback to provide additional info?
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