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cl-Adrian@ROG · 01-22-2021, 07:05 PM

My name is Adrian from the ASUS Customer Loyalty Team here at our North America Corporate Office. Please try clearing your CMOS. When migrating your driver was your system completely powered off? By...

cl-Adrian@ROG · 01-22-2021, 06:05 PM

My name is Adrian from the ASUS Customer Loyalty Team here at our North America Corporate Office. Please provide us the complete specification of your system along with the Part number of your DRAM...

cl-Adrian@ROG · 01-08-2021, 06:27 PM

My name is Adrian from the ASUS Customer Loyalty Team here at our North America Corporate Office. If you would allow, I would be more than glad to help provide a resolution to this case. Please PM or...

cl-Adrian@ROG · 11-30-2020, 07:12 PM

My name is Adrian from the ASUS Customer Loyalty Team here at our North America Corporate Office. If you would allow, I would be more than glad to help provide a resolution to this nightmare. Please...

cl-Adrian@ROG · 11-23-2020, 06:11 PM

Hi again,

I'm sorry to hear that you're still experiencing issues with your laptop after the RMA. Please reach back to me for further assistance

My email is cl-adrian@asus.com.:

cl-Adrian@ROG · 11-06-2020, 01:44 AM

My name is Adrian from the ASUS Customer Loyalty Team here at our North America Corporate Office. If you would allow, I would be more than glad to create the RMA for you. Please email me with the...

cl-Adrian@ROG · 11-05-2020, 01:42 AM

My name is Adrian from the ASUS Customer Loyalty Team here at our North America Corporate Office. Please email me with the below details so I can work with related personnel to get this straightened...

cl-Adrian@ROG · 10-26-2020, 10:42 PM

My name is Adrian from the ASUS Customer Loyalty Team here at our North America Corporate Office. I'd like to look into this issue. Please email me with the below details so I can work with related...

cl-Adrian@ROG · 10-12-2020, 06:00 PM

My name is Adrian from the ASUS Customer Loyalty Team here at our North America Corporate Office. If you would allow, I would be more than glad to help provide resolution to this case. Please email...

cl-Adrian@ROG · 08-27-2020, 12:31 AM

Hi dhercules84, If you'd like, I can help create the RMA for you, Please reach out to me via email. My email is cl-adrian@asus.com.:

cl-Adrian@ROG · 07-27-2020, 05:24 PM

My name is Adrian from the ASUS Customer Loyalty Team here at our North America Corporate Office. Please email me with the below details so I can work with related personnel to get this straightened...

cl-Adrian@ROG · 07-21-2020, 05:25 PM

My name is Adrian from the ASUS Customer Loyalty Team here at our North America Corporate Office. If you would allow, I would be more than glad to help provide resolution to this case. If your still...

cl-Adrian@ROG · 07-21-2020, 05:05 PM

Hi darkkinz,

My name is Adrian from the ASUS Customer Loyalty Team here at our North America Corporate Office. Please try running Windows Network Troubleshooter
- To access the network...

cl-Adrian@ROG · 07-07-2020, 05:00 PM

Thank you for bringing this to our attention. My name is Adrian from the ASUS Customer Loyalty Team here at our North America Corporate Office. If you'd like, it'll be my pleasure to help straighten...

cl-Adrian@ROG · 05-27-2020, 05:55 PM

My name is Adrian from the ASUS Customer Loyalty Team here at our North America Corporate Office. I've looked into your RMA, and noticed that a our repair team is waiting for your confirmation for...

cl-Adrian@ROG · 04-30-2020, 12:42 AM

My name is Adrian from the ASUS Customer Loyalty Team here at our North America Corporate Office. If you would allow, I would be more than glad to help provide resolution to this case. Please email...

cl-Adrian@ROG · 04-28-2020, 10:01 PM

Thank you for bringing this to my attention. My name is Adrian from the ASUS Customer Loyalty Team here at our North America Corporate Office.

Please try holding the power button for 10 seconds...

cl-Adrian@ROG · 03-10-2020, 05:14 PM

Hello,

It's unfortunate to hear about the issues you've encountered with HDR. The warning message can be disabled in the System Setup section of the OSD. If you're still experiencing issues,...

cl-Adrian@ROG · 03-10-2020, 05:00 PM

Sorry to hear about the issues you're having with HDR. The warning message can be disabled in the System Setup section of the OSD. Are you still having issues? I would like to gather more information...

cl-Adrian@ROG · 01-29-2020, 09:11 PM

My name is Adrian from the ASUS Customer Loyalty Team here at our North America Corporate Office. If you would allow, i would be more than glad to help provide resolution to this case. Please PM or...

cl-Adrian@ROG · 09-21-2019, 12:39 AM

My name is Adrian from the ASUS Customer Loyalty Team here at our North America Corporate Office. I see you've been in contact with an ASUS Employee. Has your situation been resolved? If you would...

cl-Adrian@ROG · 08-14-2019, 12:42 AM

My name is Adrian from the ASUS Customer Loyalty Team here at our North America Corporate Office. If you would allow, i would be more than glad to help provide resolution to this case. Please reach...

cl-Adrian@ROG · 08-14-2019, 12:09 AM

My name is Adrian from the ASUS Customer Loyalty Team here at our North America Corporate Office. If you would allow, i would be more than glad to help provide resolution to this case. Please email...

cl-Adrian@ROG · 05-09-2019, 07:57 PM

Hi Eldaya,

I'm sorry for the miscommunication, You can use the ROG Gaming Center to set your fans to Overboost to find the file please visit:...

cl-Adrian@ROG · 11-29-2018, 07:59 PM

That great to hear everything worked out for you,

Again for anyone emailing me, please be patient i'm working with everyone on this issue.

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