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  1. #1
    ROG Junior Member Array
    Join Date
    Mar 2018

    ROG STRIX B350-F USB Port Confusion/Wierdness

    Okay so first off just a rundown of my build:
    Motherboard: Asus - STRIX B350-F GAMING ATX AM4 Motherboard
    CPU: AMD - Ryzen 5 1600 3.2GHz 6-Core Processor
    Operating System: Microsoft - Windows 10 Home OEM 64-bit
    Memory: Crucial - Ballistix Tactical 8GB (1 x 8GB) DDR4-3000 Memory
    Storage: Western Digital - 1TB 2.5" 5400RPM Internal Hard Drive
    Video Card: EVGA - GeForce GTX 960 2GB SuperSC ACX 2.0+ Video Card
    Case: Phanteks - Enthoo Pro M Tempered Glass (Black/White) ATX Mid Tower Case
    Power Supply: Corsair - CX 600W 80+ Bronze Certified Semi-Modular ATX Power Supply

    Everything, with the exception of the PSU, GPU and OS, are brand new as of... about a week ago?

    Now I seem to be having some... confusion(?) about my USB ports. I have a USB Bluetooth dongle that I use for headsets right. Well everything was all fine and dandy until probably 2 days ago I starting having connectivity issues. Tried installing the driver for my dongle, nothing. Tried updating the Bluetooth drivers. Windows says they are all up to date, nothing to see here. Then after some other fidgeting with the Bluetooth settings I get an error saying to insert my USB Bluetooth Device into a USB 2.0 cause it's old and doesn't work in a 3.0. Honey, friend, brother... it was working just a few hours ago! In this same port no less! It's plugged into one of the black USB ports with the plain USB symbol not the SS or SS10. I was pretty darn sure the two black ones were the 2.0s. Now it works intermittently after reboot only to give me the same error after some time passes.

    So... am I crazy or is the dongle crazy? Do I even HAVE USB 2.0 slots??? Cause I found some conflicting evidence wail searching for a solution to suggest that maybe all my Ports are 3.0 and 3.1 because of the processor I chose?

    I AM getting a PCIe Wifi/Bluetooth combo board on Monday which should just bypass this whole issue but it would still be good to know if I even have USB 2.0 slots for future reference. >.>
    I do also have a USB input with two slots from the front panel of an OLD computer I am more than certain would be 2.0 I could hook up to the mobo. Problem with them is they are in a housing that wouldn't fit into my case so I'd have to figure that out. *shrugs*

    Any help would be greatly appreciated!
    Last edited by cloudyrei; 03-02-2018 at 07:01 PM. Reason: Typo

  2. #2
    ROG Enthusiast Array celab PC Specs
    celab PC Specs
    MotherboardStrix B350-F Gaming / BIOS 5008
    ProcessorRyzen 1600
    Memory (part number)FlareX - F4-3200C14D-16GFX
    Graphics Card #1Palit GameRock Premium 1080
    Sound CardOnboard
    MonitorAcer GF246
    Storage #1960EVO/250GB - NVMe driver 3.1
    Storage #2Crucial BX200 - 240GB
    CPU Coolerkraken x41 /no cam software
    Power SupplyThermaltake Toughpower Grand RGB 850W Gold
    Keyboard Logitech G105
    Mouse Razer DeathAdder Expert (cable), 1800dpi/1000Hz
    Headset -
    Mouse Pad Razer Goliathus Speed Edition
    Headset/Speakers Sennheiser HD 4.20s
    OS Win10 Pro 64bit/1903 - 18362.239
    Network RouterFibre Optic 100Mbit/synchron
    celab's Avatar
    Join Date
    Sep 2017

    i sometimes use a x2 usb port adapter and fit it to the rear next to the video card. you have 2x2 usb ports on the board where you can connect it to. how you fit your device into your chassis is up to you. just get a 5€ x2 usb adapter like it is shown in the manual and this is the end of your mounting worries ^^ what i would do is connect your bt devices in the front panel of your pc, not the back so you have a stright connection between your headset and the bt chip. remember, bt isnt designed for long distances and sometime you get problems when connected to the back of your pc. also connect it to a usb2 device not 3 or 3.1 this causes problems sometimes as well.

    hope this helps
    Orwell was an optimist

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