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Gladius II Origin FW update error [Resolved]

Hopper64
Level 15

‎03-02-2018 11:58 AM - last edited on ‎03-06-2024 09:03 PM by Community Admin

Just checked for FW updates for the GII Origin in the 2.04.07 Armoury software and I get the following error:

72066

This should update to FW 0105 but nothing happens.
MZ790A Bios 2002, GSkill F5-8000J3848H16GX2-TZRK, 13900KS, EKWB D5 TBE 300, Seasonic Prime TX-1600 ATX 3.0, Asus Strix 4090 w/ Optimus block, Phanteks Enthoo Elite, Asus Claymore 2, Asus Gladius 3, Asus XG349C, Samsung 990, Windows 11 Pro
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17 REPLIES 17

Hopper64
Level 15

‎03-02-2018 04:39 PM

https://rog.asus.com/forum/showthread.php?100527-Armory-2-04-07-Fails-to-install-Firmware-Updates-fo...
MZ790A Bios 2002, GSkill F5-8000J3848H16GX2-TZRK, 13900KS, EKWB D5 TBE 300, Seasonic Prime TX-1600 ATX 3.0, Asus Strix 4090 w/ Optimus block, Phanteks Enthoo Elite, Asus Claymore 2, Asus Gladius 3, Asus XG349C, Samsung 990, Windows 11 Pro
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Skunkfoo
Level 7
In response to Hopper64

‎03-02-2018 04:46 PM

Glad i'm not the only one.

I tried running Windows 10 SFC via "sfc /scannow" and the dism.exe tool and no issues reported with my Windows DLLs.
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Skunkfoo
Level 7
In response to Skunkfoo

‎03-02-2018 04:48 PM

Just noticed that the first address of the error is different than mine but the SHELL32.DLL and the last address 92009200 are the same.
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Hopper64
Level 15

‎03-02-2018 05:47 PM

Guess it will take a few days to get it sorted.
MZ790A Bios 2002, GSkill F5-8000J3848H16GX2-TZRK, 13900KS, EKWB D5 TBE 300, Seasonic Prime TX-1600 ATX 3.0, Asus Strix 4090 w/ Optimus block, Phanteks Enthoo Elite, Asus Claymore 2, Asus Gladius 3, Asus XG349C, Samsung 990, Windows 11 Pro
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Raja
Level 13

‎03-04-2018 12:05 AM

Supply all relevant info such as os build used, mb, usb port etc. I'm assuming you've tried elevated privelages? If everything checks out, we can elevate for replication.
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Skunkfoo
Level 7
In response to Raja

‎03-08-2018 08:33 AM

Raja@ASUS wrote:
Supply all relevant info such as os build used, mb, usb port etc. I'm assuming you've tried elevated privelages? If everything checks out, we can elevate for replication.


I have tried with and without unblocking the download then running as admin. Both have the same result.

My Build:
OS: Windows 10 version 1709 build 16299.248
MOBO: ASUS ROG Rampage VI Extreme
Mouse: ASUS ROG Gladius II Mouse
Keyboard: ASUS ROG Claymore
RAM: G.Skill 64 GB RGB Trident Z 3733 @ 3600

Relevant Software:
ASUS Armory 2.04.07
ASUS Aura 1.05.38

Please let me know what I can do to help resolve this issue

72169

72170
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Skunkfoo
Level 7
In response to Skunkfoo

‎03-08-2018 08:36 AM

I forgot to list, I'm connected to the USB ports on the Mobo. I tried using the keybot port and tried not using the keybot port for the keyboard. all ports are 3.1 USB
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Hopper64
Level 15

‎03-04-2018 09:43 AM

I think I have all that in my spec list Raja except for the USB port. Can't remember which one I'm using at the moment. Elevated privileges? It's a pop up that came up on boot of the system. Not sure how to apply admin privileges to that.

Thanks for your help Raja. 🙂
MZ790A Bios 2002, GSkill F5-8000J3848H16GX2-TZRK, 13900KS, EKWB D5 TBE 300, Seasonic Prime TX-1600 ATX 3.0, Asus Strix 4090 w/ Optimus block, Phanteks Enthoo Elite, Asus Claymore 2, Asus Gladius 3, Asus XG349C, Samsung 990, Windows 11 Pro
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Raja
Level 13

‎03-04-2018 04:40 PM

I mean running the app in admin mode. The spec list doesn't show which os patch version the system is running.
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