I've owned this notebook for about six months, having replaced it once through Best Buy due to the GSOD issue.
Once I got the replacement, I immediately grabbed the 211 BIOS update, flashed it, and everything has been running pretty much normal, with no further issues. I also own Windows 7 Professional from my old gaming computer, so moved that over to the G73jh a couple months ago.
Over the past several days, small issues have been developing:
- Windows 7 'Restart' stalls at a black screen for approximately 30 seconds before restarting,
- Windows 7 'Shutdown' never does Shut down. Stalls at black screen until I manually hold the power button for 8 seconds (have left it overnight and it still hadn't shut down),
- I cannot access the BIOS. 'ESCAPE', F2, 'DELETE', and even clearing the BIOS with paperclip through hole in bottom have failed. Instead, 'ESCAPE' and 'F2' take me to a 'Windows 7 Boot Menu'. Removing both hard drives does not remedy this, as any of those buttons states a boot device is missing.
- Windows 7 loads fine. It appears to not have any issues at all, in fact.
- I've run tests on the HDD's, and all come out clear.
The BIOS menu simply doesn't appear. This last part started overnight last night.
I was told to take the notebook to Best Buy for service. The Gimp Squad employee told me to send my laptop in for service, and I won't get it back for 8-10 weeks.
8-10 weeks? Really? Is there any sort of expedited service I can pay for? 8-10 weeks seems like a long time to have to be forced to be without a computer, especially when I use it for work and for gaming (I sold my gaming PC to make room for this notebook).
Any suggestions or ideas?