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  1. #1
    ROG Enthusiast Array Gothmoth PC Specs
    Gothmoth PC Specs
    MotherboardAsus Strix B350-F Gaming & Crosshair 6 & 7 Hero
    Storage #1Samsung 970 Evo Plus NVMe M.2 SSD
    Power SupplyEVGA G2 750 & EVGA G2 850
    OS Windows 10 64Bit 1903

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    Asus Strix B350-F Gaming Driver Issue - Asmedia USB

    i have an asus strix B350-f gaming motherbord.

    i dowloaded this driver from the asus website:

    http://dlcdnet.asus.com/pub/ASUS/mb/...901.1521120474

    it´s on the strix B350-F gaming driver website:

    https://www.asus.com/Motherboards/RO...Desk_Download/

    it´s an asmedia USB 3.1 driver (WHQL mhm.... wonder why it does not work then ).

    but when i want to install it all i get is a message that no valid controller is found.

    __ASMedia_Installer.log:

    === Protokollierung beendet: 15.03.2018 14:46:11 ===
    MSI (c) (10:FC) [14:46:11:008]: Note: 1: 1708
    MSI (c) (10:FC) [14:46:11:009]: Transforming table Error.

    MSI (c) (10:FC) [14:46:11:012]: Transforming table Error.

    MSI (c) (10:FC) [14:46:11:012]: Produkt: Asmedia USB Host Controller Driver -- Installationsvorgang fehlgeschlagen.

    MSI (c) (10:FC) [14:46:11:013]: Das Produkt wurde durch Windows Installer installiert. Produktname: Asmedia USB Host Controller Driver. Produktversion: 1.16.50.1. Produktsprache: 1031. Hersteller: Asmedia Technology. Erfolg- bzw. Fehlerstatus der Installation: 1603.

    MSI (c) (10:FC) [14:46:11:013]: Grabbed execution mutex.
    MSI (c) (10:FC) [14:46:11:014]: Cleaning up uninstalled install packages, if any exist
    MSI (c) (10:FC) [14:46:11:014]: MainEngineThread is returning 1603
    === Verbose logging stopped: 15.03.2018 14:46:11 ===


    AsmXhciDriverInstaller.log:

    [2018/03/15-14:44:58.422]====Check Hardware start====
    [2018/03/15-14:44:58.428]NUM_OF_ASM2142 = 0
    [2018/03/15-14:44:58.429]NUM_OF_ASMXHCI = 0
    [2018/03/15-14:44:58.430]nUILevel = 5, szUILevel = 5
    [2018/03/15-14:45:07.915]The Asmedia USB Host Controller was not found.
    [2018/03/15-14:45:07.916]====Check Hardware End====
    [2018/03/15-14:45:58.414]====Check Hardware start====
    [2018/03/15-14:45:58.420]NUM_OF_ASM2142 = 0
    [2018/03/15-14:45:58.420]NUM_OF_ASMXHCI = 0
    [2018/03/15-14:45:58.422]nUILevel = 5, szUILevel = 5
    [2018/03/15-14:46:04.481]The Asmedia USB Host Controller was not found.
    [2018/03/15-14:46:04.483]====Check Hardware End====


    what´s the problem here?

    in the BIOS i have all USB ports enabled.
    Last edited by Gothmoth; 03-15-2018 at 02:42 PM.

  2. #2
    ROG Guru: Grand Master Array
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    Have you checked your Device Manager to see if you have any unknown devices? It none appears then you probably already have the drivers and don't need to install them.

  3. #3
    ROG Enthusiast Array Gothmoth PC Specs
    Gothmoth PC Specs
    MotherboardAsus Strix B350-F Gaming & Crosshair 6 & 7 Hero
    Storage #1Samsung 970 Evo Plus NVMe M.2 SSD
    Power SupplyEVGA G2 750 & EVGA G2 850
    OS Windows 10 64Bit 1903

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    no all fine.

    i want to update the driver. the ports are working and drivers are installed.

    but when asus releases new drivers i guess it has a reason and i want to use the latest.
    that older drivers are installed should not result in such an error message.
    Last edited by Gothmoth; 03-15-2018 at 07:16 PM.

  4. #4
    ROG Enthusiast Array CornFlakes PC Specs
    CornFlakes PC Specs
    MotherboardASUS ROG Strix B350F-Gaming
    ProcessorAMD Ryzen 1600X
    Graphics Card #1MSI GTX 1070Ti Gaming 8G
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    The drivers are just there for no reason. Because there are no ASMedia USB chips on the board. The Only ASMedia chips are ASM1480 and this is a 16 to 8 channel multiplexer / demultiplexer Switch for the PCIe lanes

  5. #5
    ROG Enthusiast Array Gothmoth PC Specs
    Gothmoth PC Specs
    MotherboardAsus Strix B350-F Gaming & Crosshair 6 & 7 Hero
    Storage #1Samsung 970 Evo Plus NVMe M.2 SSD
    Power SupplyEVGA G2 750 & EVGA G2 850
    OS Windows 10 64Bit 1903

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    Quote Originally Posted by CornFlakes View Post
    The drivers are just there for no reason. Because there are no ASMedia USB chips on the board. The Only ASMedia chips are ASM1480 and this is a 16 to 8 channel multiplexer / demultiplexer Switch for the PCIe lanes
    ???? WTF

    i have not checked that on the B350-F to be honest. i only know that the crosshair 6 hero (my main system) has an asmedia USB crontroller so i assumed the drivers are there for a reason.

    asus driver pages are a mess. :-(
    also the version numbering often drives me nuts (newer versions with a lower version number).
    Last edited by Gothmoth; 03-15-2018 at 08:18 PM.

  6. #6
    ROG Enthusiast Array CornFlakes PC Specs
    CornFlakes PC Specs
    MotherboardASUS ROG Strix B350F-Gaming
    ProcessorAMD Ryzen 1600X
    Graphics Card #1MSI GTX 1070Ti Gaming 8G
    Sound CardSupremeFX S1220A
    MonitorIiyama ProLite GB2488HSU-B1 144Hz
    Storage #1Samsung 970 Evo 250GB NVMe
    Storage #2Crucial MX500 1TB
    CPU CoolerEKL Alpenföhn Brocken 2
    CaseCorsair Obsidian 450D
    Power Supplybe quiet! Pure Power 9 CM 600W
    Keyboard Logitech G810
    Mouse Logitech G403 Prodigy Wireless
    Headset HyperX Cloud Silver Pro
    Mouse Pad Roccat Taito
    OS Windows 10 Pro 1809
    Network RouterFritzbox 7362SL
    Accessory #1 RaspberryPi 3 B+ Cluster of 10

    Join Date
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    The X370 Chipsets using an ASMedia USB Controller because they have more USB Ports. More than the build in from AMD can handle. The B350-F Using only the Build in AMD USB Controller what means that there are less USB Ports. Still enough for me tho

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