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  1. #1
    New ROGer Array
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    Mar 2018
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    GL702VS laptop warranty question

    I was trying to open my ASUS ROG GL702VS laptop and was unable too. However, in the process of doing so, I managed to get a few scratches in the case and you can tell where I tried opening it if you look hard enough. However, I still have all of the screws and everything. Did I void my warranty by putting those scratches and pry marks in the laptop?

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    Last edited by Ninja-Lombax; 03-22-2018 at 03:28 AM.

  2. #2
    ASUS HQ Service Rep Array Bill@ASUS's Avatar
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    Dec 2015
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    Hello Ninja-Lombax
    I'm sorry but with the only picture you provided, I can not confirm whether your warranty is void or not
    Any physical damage that would void the warranty can not be examined or identified solely through online information
    Also, please read the note before posting in this section of the forum
    https://rog.asus.com/forum/showthrea...n-this-section

    Thank you

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