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03-24-2018 06:24 PM #1
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AI Suite 3 won't install (Win 10)
I finally built my new PC and had a fair deal of trouble setting it up. Asus has a weird way of handling drivers (such as starting both 32 and 64 but sonic studio using task scheduler and then again using normal startup 2 times each (for total of 6 times), all giving popups to confirm startup of those programs ), but I managed to work around most of them somehow.
Now the only problem I have left is AI studio setup (got the latest one) simply not starting. I tried starting AsusSetup.exe and Setup.exe (as administrator) Cursor changes to indicate some sort of loading a few times, but nothing beyond that happens. I tried launching AI Suite setup directly (rather than centralized setup) and it starts, but closes shortly.
I was wondering if anyone knows what to do with that. Are there some pre-requisites I need to install first?
EDIT: I've tried every version listed in download page now.
My setup:
Windows 10 pro
Motherboard: Asus Maximus X Hero
CPU: Intel i7-8700k
Graphics Card: None right now
(I assume the rest is irrelevant)Last edited by Jitsuryoku; 03-24-2018 at 07:05 PM.
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03-24-2018 08:07 PM #2
Code_Frenzy PC Specs Motherboard Maximus VIII Hero Alpha Processor i7-6700k Memory (part number) LPX 3000MHz DDR4 (CMK16GX4M2B3000C15) Graphics Card #1 Zotac GTX 980ti AMP! Storage #1 (OS) Samsung SM951 256GB NVMe Storage #2 (Data) SanDisk Ultra II 960GB SSD CPU Cooler XSPC Raystorm Pro with custom loop Case Phanteks Enthoo Luxe Power Supply Corsair 1200W (Hx1200i) OS Windows 10 Pro Accessory #1 XSPC Daul bay pump/res, EX420 + RX240 rads Accessory #2 ROG Front Base
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It wouldn't surprise me if you need to 'Unblock' the installer first.
Right click and select properties. In the general tab see if there is a button in the lower right hand corner of the window that says 'Unblock'.
Click it then try installing again. This is a known issue with loads of Asus installers.
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03-24-2018 09:06 PM #3
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03-25-2018 07:39 AM #4
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I checked and unblocked every executable I could find. (that doesn't help)
EDIT:
Okay, I feel stupid and angry at the same time... I unblocked the whole .zip file before extracting it and it did the trick.
I've spent over 4 hours jumping in hoops just trying to install various drivers/software for a so called "Premium product". I would think software developers of high-end products would AT LEAST mange to display appropriate error messages so people could debug those ****ty installers without poking in the dark for hours...
Thank you Code_Frenzy!Last edited by Jitsuryoku; 03-25-2018 at 08:11 AM.
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01-29-2019 05:01 PM #5
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01-29-2019 05:02 PM #6
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Does anyone have any more suggestions . Why is it so hard to install this software. Thanks in advance .
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01-29-2019 05:25 PM #7
panzlock PC Specs Laptop (Model) ASUS X553M, ASUS Zenpad 10 Z300M, ASUS X542BA-DH99 Motherboard ASUS P8Z68-V LX, ASUS Z170-A, ASUS ROG Strix B350-F Gaming Processor Intel i5-2500K, Intel i7-6700K, AMD Ryzen R7 1700 Memory (part number) 8GB Kingston 1333MhzDDR3 C9, 16GB G.Skill Aegis 3000Mhz DDR4 C16, 16GB G.Skill Trident Z 3200Mhz C16 Graphics Card #1 EVGA GTX 560Ti, ASUS ROG Strix GeForce GTX 1070 O8G OC, Sapphire Nitro+ RX Vega 56 Monitor 32" INSIGNIA 720p, 32" Samsung 1080p C32F391FWN, 32" ASUS 1440p VA32AQ Storage #1 Seagate 150GB 7200RPM, Samsung 850 EVO 250GB 2.5" 6Gb/s Solid State Drive (X2) Storage #2 Seagate 500GB 7200RPM, WD Blue 3TB - 5400 RPM SATA 6 Gb/s 64MB Cache 3.5 Inch CPU Cooler Deepcool GAMMAXX 300, Deepcool Lucifer V2, Wraith Spire Case Antec Sonata, Deepcool Dukase V1, Deepcool Dukase V3 Power Supply ATX 650, EVGA SuperNOVA 850 P2 (X2) Keyboard Logitech K220, MSI Interceptor DS4200 (X2) Mouse Microsoft 1850, Microsoft 4500, Gamdias Erebos LE, MSI DS 100, Redragon M601 Centrophorus Headset/Speakers Logitech Z313, Logitech Z506 (X2) OS Windows 10 Home X64, Windows 10 Pro X64 (X2)
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Try this Tom's Guide method if you haven't already: http://www.tomsguide.com/answers/id-....html#11439725
I'd like to deploy my troops in her country.
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01-29-2019 06:54 PM #8
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01-29-2019 08:10 PM #9
mdzcpa PC Specs Motherboard Maximus Hero XI Processor 9900k @ 5.1Ghz All Core 1.315v AVX -2 Memory (part number) Gskill GTZ 4133 C17 32GB (4x8GB) Graphics Card #1 ROG Strix 2080 TI OC Sound Card On Board Monitor ROG PG348Q Storage #1 Samsung 970 Pro M.2 512GB for OS & APPS Storage #2 Samsung 970 Pro M.2 1TB for GAMES CPU Cooler ROG Ryujin 360 Case Phanteks Evolv X Power Supply Seasonic Prime 1000W Titanium Keyboard Corsair K70 LUX RGB Mouse Corsair M65 RGB Headset Corsaur VOID Pro Mouse Pad Corsair MM300 Wide Desk Mat OS WIN 10 Pro Network Router Linksys VELOP Accessory #1 ROG 751JY Laptop for Moobile Gaming Accessory #2 Koolance EXC-800 Chiller Accessory #3 25+ years of overclocking
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On a fresh windows install this should be no problem.
First make sure you have downloaded the latest AI Suite 3 from your motherboard support page. Only use the one from your motherboard. For you that would be 3.00.13.
Unzip the file. Open the file and double click "Asus Setup" (not the other Setup). That should be it. No need to find and execute from the any other files.
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01-29-2019 10:17 PM #10
ThrashZone PC Specs Motherboard ASUS z490 maximus XII Apex 2nd x299 Rampage VI Apex Processor i9-10900k & i9-9940x Memory (part number) Trident-Z 3600c16 2nd Trident-Z 3600C16 both Samsung B-Dies Graphics Card #1 EVGA 1080ti FTW3 water block 2nd Titan Xp copper water block Monitor AOC G2460PG 24"G-Sync 144Hz & ASUS VG248QE 24" 144Hz Storage #1 2-Samsung 970 Evo Plus 500gb M.2 & 2.5" ssd's 850 pro's for os 850 evo for games Storage #2 2-LG Blu-Ray WH16NS40 CPU Cooler 2-240GTX with Heatkiller-4-Pro/ vrm water block Both&x299 2-280GTX 2-D5's before and after rads Case 2- Corsair 450D with second floors for 240GTX & 280GTX rads enclosed and filtered on top Power Supply EVGA 1000P2 2nd EVGA 1200P2 Keyboard Logitech G910 Orion Spectrum 2nd Logitech G710+ Mouse 2-Red dragon Perdition OS Win-7 & win-10 pro on both systems Win-7 everyday os Accessory #1 Optimus Foundation copper plexi 2nd Optimus SigV2 Accessory #2 ModmyMods clear coolant Accessory #3 ModMyMods 3/8-5/8" clear soft tubing/ MORA 360 Pro x2
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