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  1. #1
    ROG Junior Member Array
    Join Date
    Mar 2018
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    Areion 10gbit problems

    Hello everyone,

    First time posting here. I had purchased a very nice ROG Zenith Extreme to work with my 1950X. Everything works great, except the 10gbit NIC.

    I have the NIC connected via a cat6 cable to an Asus 10gbit switch. The autodetect speed is 10gbit.

    The problem I am having is difficult to determine exactly as it is inconsistent. It makes it very difficult to fault test the NIC. A list of problems is perhaps easiest:

    1. Jumbo packets result is SUPER slow data transfers. 5KB/sec or less (link speed is 10gbit).
    2. Network shares don't work, sometimes, path not found errors.
    3. Playing any media file from a network share plays as though the data rate is 5KB/sec (see 1. above). The video will play, but at 1 frame a minute.
    4. Sometimes copying a file via the NIC works at full speed. Other times it is super slow.
    5. If I set the link speed to 1gbit the above problems mostly go away. But not always.
    6. Team speak software does not work with this NIC. For some reason TS can't find any server.

    I have been unable to test with repeatable results except for 10gbit speeds. I've tried everything I can think of and when the link speed is set to 10gbit things don't work.

    If I enable the build in Intel NIC ALL of these problems disappear.

    A few disclaimers here.
    I have 25+ years of working in the IT industry experience. I have tried everything I can think of.
    Yes I do want to be able to use 10gbit speeds.
    The NIC has a fan next to it, but not directly on it. I doubt it is overheating, but I can look into that.
    These problems existed with Windows firewall OFF and before I installed any antivirus software.
    I am using Windows 10 Pro 64bit.
    I have tried different cables.
    Latest drivers are installed as far as I can tell.

    It has been about 4 months and I am no closer to figuring this out. If I send this off for an RMA it will probably be returned to me as testing for the above problems will be difficult.

    Thus I was hoping people might have some experience with this hardware and have some suggestions that I may try. Any help would be appreciated!

    EDIT:
    I forgot to add that these problems present from various other PCs. A laptop connected via cable OR wifi and the other workstation with a different brand 10gbit NIC (which works perfectly).
    Last edited by Austerror; 03-27-2018 at 12:36 PM.

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