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  1. #1
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    Question VI EXTREME; Random freezing

    I have a fairly new build with all basically brand new parts as listed below.
    Randomly, my mouse freezes for like 3-4 seconds, or while typing sometimes will do the same 3-4 second freeze.
    All lights in my build also appear to freeze for a brief moment then things go back to normal.

    Was wondering if anyone has any insight to what it could be. First thing i thought was ram or my m.2 which my OS is installed on. But i dont want to go replacing these parts if its not the reason why given they are pretty expensive..

    CPU temps are fine.
    m.2 seems to be fine according to SSD dashboard: https://www.screencast.com/t/SfpequqMK
    motherboard bios is up to date
    Last edited by RichardCharlesD; 04-04-2018 at 02:15 AM.
    AMD - Ryzen 7 1800X 3.6GHz 8-Core Processor
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  2. #2
    ROG Guru: Yellow Belt Array lightknightrr PC Specs
    lightknightrr PC Specs
    MotherboardAsus Crosshair VI Hero WiFi
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    Quote Originally Posted by RichardCharlesD View Post
    I have a fairly new build with all basically brand new parts as listed below.
    Randomly, my mouse freezes for like 3-4 seconds, or while typing sometimes will do the same 3-4 second freeze.
    All lights in my build also appear to freeze for a brief moment then things go back to normal.

    Was wondering if anyone has any insight to what it could be. First thing i thought was ram or my m.2 which my OS is installed on. But i dont want to go replacing these parts if its not the reason why given they are pretty expensive..

    CPU temps are fine.
    m.2 seems to be fine according to SSD dashboard: https://www.screencast.com/t/SfpequqMK
    motherboard bios is up to date
    Assuming that you're running the latest BIOS, and have downloaded the latest chipset drivers from the AMD website...is that the temperature of your SSD? Mine's 36C with the fan installed...additionally, what temperature is your RAM?

  3. #3
    ROG Guru: Brown Belt Array MrAgapiGC PC Specs
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    MotherboardAsus Maximus XI Code
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    Storage #2Kingston Savage 500GB
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    Keyboard Logitech G810
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    correct. i am helping a friend here.

  4. #4
    ROG Enthusiast Array Chrome_N PC Specs
    Chrome_N PC Specs
    MotherboardASUS Crosshair VI Extreme
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    Memory (part number)G.Skill F4-3200-8GTZKW
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    Storage #1Samsung SSD 960 Pro
    CPU CoolerCorsair Hydro H115i
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    I have a pretty similar setup here (Win10 x64)
    Get the latest board drivers directly from AMD (there's a thread in this forum)
    Are keyboard and mouse on a USB hub? If yes, try to connect them directly to the board connectors and/or try different USB connectors.
    {EDIT: also think of gfx card drivers and/or overclocking: I had random restarts (without bluescreen) because my Geforce 1070 was overclocked at 109% (this was a default!) - now at 104% it runs very smoothly]
    Last edited by Chrome_N; 04-14-2018 at 09:10 PM.

  5. #5
    ROG Guru: Yellow Belt Array
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    Quote Originally Posted by Chrome_N View Post
    I have a pretty similar setup here (Win10 x64)
    Get the latest board drivers directly from AMD (there's a thread in this forum)
    Are keyboard and mouse on a USB hub? If yes, try to connect them directly to the board connectors and/or try different USB connectors.
    {EDIT: also think of gfx card drivers and/or overclocking: I had random restarts (without bluescreen) because my Geforce 1070 was overclocked at 109% (this was a default!) - now at 104% it runs very smoothly]
    that sounds like a psu issue... tbh cheers!!!
    AsusCrosshairVIHero - 2700x@4.30Ghz~1.373v
    32Gb G.Skill RGB Trident 16gb3466Mhz + 16gb4266Mhz DDR4@3466mhz
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