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  1. #1
    New ROGer Array
    Join Date
    Mar 2018
    Reputation
    10
    Posts
    1

    RMA NIGHTMARE (Asus PG278Q)

    This has been one hell of a RMA nightmare.

    I sent back my first Asus Swift with a dead gsync module. What I got back was a battered display that was covered in more dead pixels than alive ones. After a week of calling support every single day I finally get a replacement. New battered box. Display does not turn on. This is going to be my third PG278Q display. Did I mention I own 5 of these displays? Honestly at my ends with this to the point I will probably never buy anything Asus again. Shame too.

    If anyone has any contacts or anything in terms of support on this matter please help. Before I flush my swift down my oversized toilet.

  2. #2
    ASUS HQ Service Rep Array Bill@ASUS's Avatar
    Join Date
    Dec 2015
    Reputation
    10
    Posts
    433

    Hello Sniperxls
    Can you please send me a PM with any of the following details that you do have available?

    Product S/N:
    Case ID#:
    RMA#:

    Also please pass me your contact details:
    Full name:
    Phone#:
    Email:

    I'll pass your case to related personnel and department for further investigation
    Thank you

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