I'm actually very envy some country like US, or Canada. You can return for cash back. In my country, once you purchase they will ask you to fk off. Even the RMA center, they can't help AT ALL.
I really wish to return my GX501VI, That audio problem never fix and its VERY annoying!.
OP PLEASE return the device, Get your money back and buy MSI stealth or Gigabyte AERO 15X which is FAR more better than any asus laptop. Speaking from my deep heart, I feel you BRO.