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  1. #1
    New ROGer Array
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    GL753VD Gaming Center is not working properly

    Hi Guys,

    My laptop got some problems months ago when they released DirectX 12 and update windows, I had a windows adviser who took control of it and partially format it for get back to a previous version of directX so I lost my Gaming Center, I didn't notice before now as I didn't need to check my CPU and GPU temperature.

    I downloaded back the gaming center but it's not showing important informations

    The CPU and GPU are showing 0 as temperature and Memory and my rog key disappeared and other shortcuts disappeared too

    I contacted an adviser of Asus this morning and he was totally enable to help me.

    Do you have any clue?

    Thanks a lot

  2. #2
    ROG Guru: Yellow Belt Array Spirery1 PC Specs
    Spirery1 PC Specs
    MotherboardAsus Maximus iv/gen3
    Processori73770k
    Memory (part number)20gig 1600mhz
    Graphics Card #1gtx 1070 airboss x4
    Sound CardSoundBlaster Z
    Monitorsamsung Gsync 144 27inch/PG285Q swift
    Storage #1Samsung Evo 850 120GB
    Storage #2Toshiba 2TB
    CPU CoolerAIO Nepton 120XL
    CaseAsus CG 8480 Republic of Gamers tytan
    Power Supplycorsair 550
    Keyboard Logitech G410/G910
    Mouse Logitech G300
    Headset Creative Fatalty
    Mouse Pad Ichill Inno3D
    OS Win 8.1/10 Laptop
    Network RouterTP-Link AC1900 Dual Band Touch Screen
    Accessory #1 EVGA SC 17 4K GTX 1070
    Accessory #2 soundblaster omni/T6300
    Accessory #3 gladius mouse

    Join Date
    Nov 2015
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    Had the same on my g752vy uninstalled gaming center and turbo installed gaming center then updated turbo and both worked fine after that.

  3. #3
    New ROGer Array
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    I'm not sure of what you mean but I just downloaded a ATKPackage from the site and got back my temperature control

    The aura Core solved the problem of custom the color of my keyboard

    I still miss my ROG Key but it's already a big improvement

    (the asus assistance told me that my computer was showing 0 degree because my cooling pad refresh it... the cooling pad wasn't on )

  4. #4
    ROG Guru: White Belt Array mmohamed2's Avatar
    Join Date
    Jul 2017
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    same issue in my 553vd and i can't solve it also i have a problem of keyboard colors
    colors are wrong
    check this thread if you can help or provide me a link for asus tech support
    https://rog.asus.com/forum/showthrea...d-issue-gl553d

  5. #5
    New ROGer Array
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    Hi mmohamed2

    I just read your thread as I said my colors were ok with aura core installed so i don't have a clue for your problem myself

    For Asus support it's the official support on their site, I can't give you a link as I used the support of my main language and it's not English but I guess you can find easily.

    I still have problem with my ROG key shortcut.

  6. #6
    ROG Enthusiast Array
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    Quote Originally Posted by Ligeia View Post
    Hi mmohamed2

    I just read your thread as I said my colors were ok with aura core installed so i don't have a clue for your problem myself

    For Asus support it's the official support on their site, I can't give you a link as I used the support of my main language and it's not English but I guess you can find easily.

    I still have problem with my ROG key shortcut.
    So you DID install the ATKPackage? That is what fixed the shortcut key issue for me.

  7. #7
    New ROGer Array
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    yes it's installed but my ROG key doesn't show up on the game center and if I press the key on the keyboard it's not working

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