Deleted

[MrAgapiGC]

After it boots up, go into services and restart the lighting service after it is booted up and see if it kicks in then. It sounds like the issue I am having too but after I reboot the lighting service everything else kicks in.

Let me try that today. since the app is there. and the lights sync. so i go where. task manager or services app? both have the service!

[MrAgapiGC]

After it boots up, go into services and restart the lighting service after it is booted up and see if it kicks in then. It sounds like the issue I am having too but after I reboot the lighting service everything else kicks in.

We try here nada. nop sorry friend. there has to be another way

As far is my concern app is faulty

[1mluer]

We try here nada. nop sorry friend. there has to be another way

As far is my concern app is faulty

Just passing on what works for me. There must be something common that is killing everyone. I have uninstalled completely (revo and cCleaner) about 7 different versions of all of the software. My issues seem to be around the lighting service not starting correctly at cold boot. Other people I think just have completely garbage installes and mismatched versions. I had a Frankenstein of old versions running earlier that would act totally differently than the latest install but I always had to restart the lighting service after a cold boot to get it to work. After that every restart works like there was never an issue until I shutdown the machine.

Some installations the lighting service would start almost immediately while other versions of the installation would start last or not at all. Just doing my best to help out.

[MrAgapiGC]

Just passing on what works for me. There must be something common that is killing everyone. I have uninstalled completely (revo and cCleaner) about 7 different versions of all of the software. My issues seem to be around the lighting service not starting correctly at cold boot. Other people I think just have completely garbage installes and mismatched versions. I had a Frankenstein of old versions running earlier that would act totally differently than the latest install but I always had to restart the lighting service after a cold boot to get it to work. After that every restart works like there was never an issue until I shutdown the machine.

Some installations the lighting service would start almost immediately while other versions of the installation would start last or not at all. Just doing my best to help out.

Try that also. cold boot. safe boot restart with and without fast boot. restart once i start from cold boot. with revo, ccleanner, clean install. I will try again clean install windows updates and then the apps. if load (then i will install the drivers)

if a light service is not working, then 1. fault app. 2 windows is faulty, 3 more than 1 million RMA (that will not happens) since the aura chip is damage, the aura chip has issues with drivers and or windows. or someone is doing a great job but on a computer. I am afraid to install my new NVME and all goes to hell or stop working. I can not have 3 system here to play DEV. just yesterday 10 clients denied asus for another board cause aura issues. That is not good.

I hope ASUS HQ is reading the long post and pages. I know they will not.

PLEASE FIX THE APP. (sorry is not you)

[Brighttail]

Asus I am opening up a new VR gaming arcade and have 24 machines and have planned to have each with an Asus motherboards and GPUs. I was planning to get 24 RGB lighting kits for the lighting solutions but after dealing with Aura in my own system for the couple of years and seeing how the software has gotten more and more unreliable, I can't justify the cost or take the chance that I will end up going through the nightmare I have in the last two months.

About 2 months ago Aura stopped working on my Asus Rampage 6 system. Over the last two months I have from time to time looked up a variety of answers and possible solutions and never could get the program to even load. When I said I tried everything, I truly believe I tried everything, even went as far as to reformat and do a full clean install. That worked until Windows updated for the first time on its own, after that...nothing. I have seen all the errors, the big red, "You don't have permissions", to "Aura has stopped working" to absolutely nothing happens.

Welp today I spent 7 hours in one last effort to see if I could get it working without needing to reinstall. I loaded up Revo and CCleaner. I uninstalled EVERYTHING Asus, including Live Dash, Armory and Suite3. I deleted it all and had not anything on my computer or in my registry that said anything Asus or Aura or ROG, ect. Still couldn't get a current version working. I was able to get a few of the older versions to load up. Boy did they load up fast! Lights and everything, only problem is if you wanted anything other than the default setting you were outta luck, but at least they worked. I poured through over 200+ pages on these forums to learn all the tricks others did to get it to work. Made sure all my programs and BIOS were updated, uninstalled any other program that might conflict, nothing seemed to work. Aura worked only with the older versions.

Finally approaching the 7th hour tried a new combination by going from an older version, changing my BIOS so I got the LED Firmware updating message, uninstalling that version, installing the newest, updating my BIOS to current to get the LED Firmware updating message again and Boom! It worked! I thought I had conquered it and I was happy. I even restarted multiple times to make sure I wasn't dreaming. Sure it took 20-30 seconds for Aura to load up but it did!

Well that was 4 hours ago and now I went to Aura to turn off the lights for bed and sure enough, nothing. Back to square one and having this software do the exact same thing it has pretty much always done. A whole day wasted. In the end I had to uninstall and reinstall one of the previous versions just to turn off the lights.

The worst part is, I only want Aura for the motherboard lighting, case lighting and my 4 RGB strips. I use my mouse wirelessly so need to sync up. I don't have any RAM or GPU to light up. All I wanted was a little lighting for my case and Asus can't even give me that. I fully understand the need to continuously update Aura to keep up with all the RGB peripherals that have come to market but in doing so and trying to be one software that can do everything, it ends up not being able to do the one thing it was originally meant for, controlling the lights on the motherboard and a single RGB header. I have no idea why Asus can't go back to one of the earlier vanilla versions, lets call it Aura 1.5 and make it where it only does motherboards and onboard RGB headers. You get nothing else. If you want RAM, GPU, Fans and more you gotta install the 2.0 version. When Aura first came out it was simple and it worked.

Anyway I'm done. I shouldn't have to go through 24 steps of uninstalling all the separate services Asus Provides for 7 different manufacturers, uninstall the previous versions, run Revo and CCleaner, check for BIOS updates, run the Aura cleaner and sacrifice a chicken before I reinstall the next updated version and have it work for 4 hours. I'll keep the LED strips and the motherboard off unless I feel I need to see unicorn puke rainbow flashing and then I might turn it on long enough to realize why I have it turned off. The software is simply too unreliable for me to take that financial chance and certainly do not want to have to go through what I went through today 24 more times.

My purchases for these machines will be happening in the next month and I have to make some decisions. I have used Asus for 20 years and for the most part I am happy with most of the products on a personal level but now I'm dealing with a business. We want the bling and the aesthetic of glorious RGB to help enhance our atmosphere and I am going to look at other motherboard/GPU/Lighting solutions now to see if they can better serve our needs. I still may go with Asus for the motherboards and GPUs but find another lighting solution that doesn't include using any headers on the motherboard. I really would like an all in one, synced solution but I cannot trust Aura to do this anymore. I'm done trying to make it work.

[Gallus]

I'm done trying to make it work.

Dude I have been fighting Asus Aura Sync and Livedash for the last 18 months straight. The only thing I have managed to get stable is getting the default rainbow lighting on and then uninstalling all the software and services so that all the parts are in uniform rainbow unicorn puke, as you said.

My advice to you is to seriously consider Gigabyte's Aorus offerings. I have 2 RGBed Aorus boards and I can say without a doubt their software is 100x better and works flawlessly 99.999% of the time. I had one hick-up about 6 months after setting up one of the Aorus boards where I had to "fix it" by simply re-starting the RGB Fusion software. That's it.

I will personally never buy ASUS hardware again. Do yourself a favor and move on. Especially if it's for business computers for your arcade.

[SentineL_VDXi]

Someone knows where dr.dump put's the crashlogs? ASUS support never requested those to me...
they ask me to do an RMA saying faulty motherboard. which is bulls**t, it's their faulty software

[RAMChYLD]

Hi guys,

Since upgrading to AMD Radeon drivers 19.7.1 The Aura program is no longer capable of detecting the Aura Sync of my GPUs. This is happening with two rigs - One with three Strix RX 470s, and another with a Strix Vega 64. The Strix 470 machine would complain that the GPU is non-Aura and quit (motherboard is quite old and doesn't support Aura) while the Vega 64 machine can detect the motherboard Aura but not the GPU's. Is Asus working with AMD to fix this?

[Merc2k]

Hi There,

So, I'm an old school enthusiast who since getting married and having kids has put PC building behind him. Ryzen Gen2, was too much of an upgrade to ignore, so I decided to build a new Mid Range Box from scratch. RGB Lighting I figured was a bit of a gimmick, but it sure is pretty and since my new rig has got it, I figured I'd try any play around with it. Well, to say it has been a frustration would be a massive understatement. Here's my setup.

ROG Strix X570-E Gaming Mobo
Ryzen 3700X with Wraith Prism Cooler (Connected via USB)
ASUS Radeon RX580 ROG Strix OC 8GB GDDR5
Corsair 32GB Kit (2x16GB) DDR4 Dominator Platinum RGB C16 3200Mhz
a CoolerMaster Case with a bunch of RGB Fans

Running Aura 1.07.66.

When I first got Windows going, it was a beautiful sight. All the RGB lit up, I turned off the Rainbow and went with a static colour and life was amazing. It didn't take long before it all came unstuck though. I'm guessing some Windows updates or something changed something and Aura would no longer load. Would just crash on start. I looked over this treat, did an uninstall, and CCleaner. No good. I eventually managed to get Lighting_Control_1.06.17 to run, and now have control of the GFX Card again, but I'm unable to control the MB RGB or the RGB Headers that connect to the fans. Other than the GFX card, all the lights were off and weren't coming back.

A BIOS Update to Version 0804 turned the lights back on (with my static colour), but I've not been able to control them at all via the Aura Software.

Is there a way to get the older version of Aura to 'See' the new hardware or is it just a case of wait for a new BIOS version or version of Aura? I suspect the crashing of the latest versions is a bug in those versions and Windows. Likewise I assume the older (more stable) version of the software simply isn't "looking" for the new hardware since it is so new.

Any help would be greatly appreciated.

[sh000kz]

have you read the last few posts and sites? have you read this threads? .:

https://rog.asus.com/forum/showthrea...es-here/page25
https://rog.asus.com/forum/showthrea...es-(July-2019)
https://rog.asus.com/forum/showthrea...e-Dash-1-05-06

this is just a taste that asus arua is not working, no one with latest windows 10 builds are able to run aura 100%

asus is still sitting on there a**es and dont give a f*ck on customers, no statement, nothing
same like there soundcards bugy driver, same like there *gaming* router gt5300,ac11000, same like the other doozen product they handle like sh*t

if you do not have long breath, endurance and patience you should better leave asus