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  1. #571
    ROG Enthusiast Array liakou PC Specs
    liakou PC Specs
    MotherboardCrosshair VII Hero X470
    ProcessorRyzen 3900x
    Memory (part number)G.Skill TridentZ Neo 32GB 3600C16
    Graphics Card #1ASUS ROG Strix Vega 64
    MonitorSamsung Odyssey G7 32
    Storage #1Samsung 960 Evo 250GB
    Storage #2Samsung 860 Evo 1TB+500GB
    CPU CoolerArctic Liquid Freezer II 360
    CaseCoolermaster H500M
    Power SupplyCorsair RMi 850
    Keyboard Logitech G915
    Mouse Logitech G PRO Wireless
    Headset Corsair VOID Pro
    Mouse Pad Logitech Powerplay
    Headset/Speakers Logitech G560
    OS Windows 10 Pro x64
    Network RouterZTE ZXHN H168N VDSL2 + ASUS RT-AC86U
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    Others cannot even get the latest version working on 1903 and have to live with 1.06 versions. In general whichever version works for anyone after installing and uninstalling, simply because ASUS software devs are incapable of producing or fixing something right. In particular their latest version offered doesn't even work with a fresh Windows installation in my case, I call that tragic. I wish you luck making this messed up piece of garbage software work again my friend!

  2. #572
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    Maximus XI GENE not shown in the latest version of AURA Sync software.
    Graphic drivers are updated, bios it on the latest version 1302 and AURA software is on 1.07.71. Tried 1.06.17 but I have the same problem.
    Settings in BIOS are all set as prescribed.
    Some known fix?

  3. #573
    ROG Member Array Yuji Saeki's Avatar
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    Exclamation

    I recently went full-on RGB but the ASUS Aura software constantly would crash, depending on certain peripherals.
    I've nailed down my crashes to AacMouseHal_x86.dll (1.0.0.15 used by 1.07.71) causing the issue by handing off incorrect data to HID.dll. The results from the HidD calls are not being checked or honored! You must do this!!! Your code makes assumptions in several places. (Using version 1.07.71.)

    lea ecx, dword ptr ss:[ebp-0x8]
    push ecx
    push eax
    call dword ptr ds:[<&HidD_GetPreparsedData>]
    push esi
    push dword ptr ss:[ebp-0x8]
    call dword ptr ds:[<&HidP_GetCaps>] <!-- CAN CAUSE ERROR HERE
    push dword ptr ss:[ebp-0x8]
    call dword ptr ds:[<&HidD_FreePreparsedData>] <!-- CAN CAUSE ERROR HERE

    And in another location:

    push ecx
    push eax
    call dword ptr ds:[<&HidD_GetPreparsedData>]
    test al, al
    je +0xF
    push esi
    push dword ptr ss:[ebp-0x8]
    call dword ptr ds:[<&HidP_GetCaps>] <!-- RETURN VALUE NOT CHECKED HERE EITHER
    push dword ptr ss:[ebp-0x8]
    call dword ptr ds:[<&HidD_FreePreparsedData>] <!-- CAN CAUSE ERROR HERE

    I patched my own DLL to check the return values. LightingService never crashes anymore. Consistently swapping between patched and unpatched versions of the DLL are conclusive. My patches succeed in fixing things, in short.

    Device being accessed: \\?\hid#vid_5543&pid_0047&mi_00&col01#8&2921918d&0 &0000#{4d1e55b2-f16f-11cf-88cb-001111000030}. This is a UC-Logic Drawing Monitor, with a Pen as well. (A branded XP-Pen 22HD). I have reported this device before as being a trigger for ASUS Aura crashes.

    I have also just walked through and confirmed HidD_GetPreparsedData returns 0 (FALSE, aka ERROR) for the Device I mentioned, but your code just uses it anyway assuming it 1. Your problem (the crashes) are your assumptions that those API calls always return true or success when in fact they don't for some devices. In other areas of your DLL, you do check the values. But not in these two routines. Why? ???

    ASUS doesn't allow uploads so if you're interested in testing, I can give you either a patch list or an actual DLL. (Rebuilt relocations table manually and added code to end of .text section.) Not for the faint of heart to trust, but you can do a byte-by-byte comparison.

    A quick look through most ASUS Aura DLLs show some more calls to HID stuff. Double-check your return values.
    Last edited by Yuji Saeki; 10-08-2019 at 08:46 PM.

  4. #574
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    Aura Sync will not open - made multiple attempts

    Hi MoKiChU,

    Just bought a Strix x570-i and finished my first build the other day. Been running into an issue with Aura sync not opening.

    First I was receiving a message when I would attempt to launch program that said "Aura sync is not available. Check to make sure Aura Sync was properly downloaded."
    I tried to delete it and re-download a few times with no success. Watched a few videos that walked me through potential fixes that also got me no where.

    Now am not getting any sort of message. When I try to open the program simply nothing happens.

    The one thing I have not done is a clean install. I wasnt sure if galax and viper had anything to do with aura sync or if I should even mess with it. Last thing I'm trying to do is make the issue worse.

    The steps you suggested above, would that work for a strix x570-i as well?

    Right now my board and ram after booting up sits on pink and its killing me. Any other color would honestly suffice. The odd part, I cant even control my G.skill ram through there lighting software because it seems to be synced with the motherboard.

    Any help for a noob would be great. Thank you.




    Quote Originally Posted by MoKiChU View Post
    Hello everyone,

    The goal of this thread is to post new versions of AURA Sync & AURA RGB.

    /!\ Only for Windows 10 64 bit /!\




    If you have a ROG AURA Sync motherboard
    &
    Other AURA Sync devices (graphics card included)


    - AURA Sync - Recommended version [20/04/2018] :
    ----Version : 1.06.17
    ----Download : https://dlcdnets.asus.com/pub/ASUS/m...ol_1.06.17.zip

    - AURA Sync - Latest version [22/07/2019] :
    ----Version : 1.07.71
    ----Download : https://dlcdnets.asus.com/pub/ASUS/m...ol_1.07.71.zip
    ----


    FIRST INSTALL


    --------Install process : - Launch "Setup.exe" (Right click > Run as administrator) > "Next" > "Next" > "Finish"
    ---------------------------------- The installer will ask you to restart your PC > "OK"
    ---------------------------------- Launch AURA via desktop AURA icon (Right click > Run as administrator)
    ---------------------------------- Hit the refresh icon (top right) to search all your AURA Sync devices


    UPDATE/CLEAN INSTALL


    --------Install/Update process : - Uninstall your current AURA apps in this order : 1) GALAX GAMER RGB and/or Patriot Viper RGB if it is/they are installed
    -----------------------------------------------------------------------------------------------------------------------2) AURA Service if it is installed ("Cancel" when an Explorer window opens)
    -----------------------------------------------------------------------------------------------------------------------3) AURA ("Yes" when the uninstaller asks to restart)
    ---------------------------------------------- Perform a cleanup of the registry with CCleaner Free Portable or others
    ---------------------------------------------- Launch "Setup.exe" (Right click > Run as administrator) > "Next" > "Next" > "Finish"
    ---------------------------------------------- The installer will ask you to restart your PC > "OK"
    ---------------------------------------------- Launch AURA via desktop AURA icon (Right click > Run as administrator)
    ---------------------------------------------- Hit the refresh icon (top right) to search all your AURA Sync devices




    If you just only have a ROG AURA Sync graphics card


    - AURA RGB for Graphic Card - Latest version [15/08/2019] :
    ----Version : 0.0.6.3
    ----Download : https://dlcdnets.asus.com/pub/ASUS/G...ver0.0.6.3.zip
    ----

    --------Install/Update process : - Launch "AURA RGB Lighting Control for Graphic card & XG-STATION verx.x.x.x.exe" (Right click > Run as administrator)

  5. #575
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    With the new WIndows 1909 update version 1.07.71 no longer works. 1.06.17 does function without any problems. Not sure where the logs are stored for crash errors.

  6. #576
    ROG Member Array Yuji Saeki's Avatar
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    To all: LightingService most likely has crashed for you. ASUS may say AURA is not available, or isn't installed, though it may very well be. It has some error-handling issues (1.07.71 and under, at least) so it crashes depending on certain device properties. I mentioned where some issues are to ASUS in various emails but they seem to be uninterested in actually fixing anything.

  7. #577
    New ROGer Array sonicice PC Specs
    sonicice PC Specs
    MotherboardCrosshair VIII Formula
    ProcessorRyzen 3900x
    Memory (part number)F4-3600C14Q-32GTZN
    Graphics Card #1ROG Strix 3090 OC White Edition
    Storage #1Corsair MP600 2TB
    CPU CoolerCoolermaster MASTERLIQUID ML360P Silver
    CaseLian-Li O11 Dynamic
    Power SupplySeasonic Prime 750 Titanium
    Mouse Razer Naga Pro
    Mouse Pad Razer Firefly v2

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    Quote Originally Posted by Yuji Saeki View Post
    To all: LightingService most likely has crashed for you. ASUS may say AURA is not available, or isn't installed, though it may very well be. It has some error-handling issues (1.07.71 and under, at least) so it crashes depending on certain device properties. I mentioned where some issues are to ASUS in various emails but they seem to be uninterested in actually fixing anything.
    Yeah I'm not sure when it happened, but I think it was with the latest Armory Crate update, everything under ProgramFiles(x86)\LightingService just disappeared and I haven't been able to get it back. My RGB has been doing its own thing for 2 weeks now since that update.

  8. #578
    ROG Member Array Yuji Saeki's Avatar
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    Quote Originally Posted by sonicice View Post
    Yeah I'm not sure when it happened, but I think it was with the latest Armory Crate update, everything under ProgramFiles(x86)\LightingService just disappeared and I haven't been able to get it back. My RGB has been doing its own thing for 2 weeks now since that update.
    Install it manually then? I did. I don't use Crate, I install all of my own drivers directly from manufacturers. I've been doing that since 2004 because I got sick and tired of stale drivers from vendors or features being ripped out or added that weren't standardized or using stable software/drivers...*cough*ASUS*cough*...

  9. #579
    ROG Enthusiast Array DMAN999 PC Specs
    DMAN999 PC Specs
    MotherboardROG Strix X470-F Gaming
    ProcessorAMD Ryzen 7 3700x
    Memory (part number)G.Skill Ripjaws V 16GB (F4-3600C16D-16GVKC) @ 3733 MHz
    Graphics Card #1MSI RTX 2060 Super Armor OC
    MonitorDell S2316M
    Storage #1Samsung 850 Evo 500 GB SSD
    Storage #2Crucial MX500 nvme m.2 SSD
    CPU CoolerArtic 33 Esports Edition
    CaseRosewill Challenger
    Power SupplyRosewill Photon 750
    Keyboard Cooler Master MK120 RGB
    Mouse Cooler Master MS120 RGB
    Mouse Pad SteelSeries QcK Gaming Surface
    OS Windows 10 x64
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    Just FYI,
    After updating to BIOS 2704 (and now 2801), Aura version 1.07.57 is working properly on my ROG Strix B450-F again.
    I was using version 1.06.95 because it was the only version that worked properly for me before with my 2600 and BIOS 1201.

  10. #580
    ROG Guru: Orange Belt Array 1mluer PC Specs
    1mluer PC Specs
    MotherboardMaximus XII Apex
    ProcessorI9-10900k
    Memory (part number)Gskill Trident Royal 4400
    Graphics Card #1ROG Matrix 2080 ti
    Sound Cardbuilt in
    MonitorASUS Swift PG348Q
    Storage #1Samsung 970 EVO Plus Raid
    Storage #2Samsung 970 EVO Plus Raid
    CPU CoolerRyujin 360
    CaseInWin 909 Silver
    Power SupplyROG Thor 1200p
    Keyboard ASUS ROG Claymore
    Mouse Logitech G900
    Mouse Pad ASUS ROG Baltheus
    Headset/Speakers Bose Computer Set with Sub
    OS Windows 10 Pro
    Network RouterNightHawk RAX200
    Accessory #1 TT Riing Plus
    Accessory #2 Blue Microphone

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    I moved to a pure Armory Crate environment and it seems to be working a little better than with 1.07.71
    InWin 909 Silver RGB build
    i9-10900k
    ROG Maximus XII Apex
    ROG Matrix 2080 ti
    Gskill Trident Royal 4400 16g

    Everything overclocked and love it.
    ROG Awesomeness !!!!

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