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  1. #381
    ROG Guru: Green Belt Array drop4205 PC Specs
    drop4205 PC Specs
    Laptop (Model)What are laptops
    MotherboardMaximus XI Formula
    ProcessorI9-9900K
    Memory (part number)Gskill Trident Z F4-3200C14-32GYZR
    Graphics Card #1Nvidia Reference RTX2080TI
    Graphics Card #2ha I wish
    Graphics Card #3ha I wish
    Graphics Card #4ha I wish
    Sound Cardha I wish
    MonitorMSI Oculux-NXG251R
    Storage #1Samsung970 EVO Plus 1T
    CPU CoolerHeatkiller
    CasePhantex Evolove X
    Power SupplySessonic Prime Titanium 850
    Keyboard ROG Strix Flare
    Mouse ROG Gladius II
    Headset Astro A40
    Mouse Pad Corsair
    Headset/Speakers Astro A40TR
    OS Windows 10 Home 64 Bit
    Accessory #1 Ek GPU Block
    Accessory #2 EK SE 360 Rad, EK PE 360 Rad
    Accessory #3 EK D5 Vario 140 Pump/Res
    drop4205's Avatar
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    Quote Originally Posted by dfaovred View Post
    No, you need to leave them installed or it won't work correctly.
    Thank you
    Maximus XI Formula, I9-9900k, Phantex Evolove X, Seasonic Titanium 850W, Custom loop PE360+SE360 Rad, G.Skill Trident Z F4-3200C14 32g, Nvidia Reference RTX 2080 TI, Samsung 970 EVO Plus 1Tb, ROG Strix Flare keyboard, ROG Gladius II

  2. #382
    ROG Member Array AguchoB PC Specs
    AguchoB PC Specs
    MotherboardAsus Strix Z270E Gaming
    ProcessorIntel Kabylake i7-7700
    Memory (part number)CORSAIR WHITE LED CMU16GX4M2C3200C16
    Graphics Card #1Asus Strix 1070GTX
    Sound CardAsus FX Supreme
    MonitorSamsung P2370
    Storage #1Kingston SSD v300 240gb
    Storage #2HHD 1TB Western Digital Black
    CPU CoolerEVGA CL120MM AIO WATER COOLER
    CaseCoolermaster CM 690 Ed. III
    Power SupplyTopower Nano 800w Plus 80 Bronce
    Keyboard Razer Ornata Chroma
    Mouse Razer Mamba Tournament Chroma
    Headset Coolermaster Master Pulse
    Mouse Pad Corsair MM300
    Headset/Speakers Edifier Xemal X750
    OS Windows 10 Pro X64
    Accessory #1 Wif/Bluetooth

    Join Date
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    Hello dear community, how are you?
    I commented that I had a bad experience with the latest version of Asus Aura Sync, which I understand is 1.07.55, because after installing this application, it did not start and I got an error message that said Asus Aura Crashing "you have stopped working", as a test I deleted the ssd disk of my pc and made the bios flash of an Asus Z270E Strix and then made a Clear CMOs before installing the operating system, even having done that process it still did not work, also I have noticed that in some cases the installation and deletion, aura sync or the RGB APP for the vga, causes the application to get corrupted and the red and blue color of the LEDs do not light up but if I keep clicking the save button they turn on , I reformatted the whole pc and installed the asus aura recommended on 1.06 and until now I had no problems, something I also did was just use the drivers proposed by the asus page for the z270e and for the 1070GTX.

    regards

    This are my system specs

    Motherboard: Asus Strix Z270E Gaming
    Processor: Intel Kabylake i7-7700
    Memory (part number): CORSAIR WHITE LED CMU16GX4M2C3200C16
    Graphics Card #1: Asus Strix 1070GTX
    Sound Card: Asus FX Supreme
    Monitor: Samsung P2370 HD
    Storage #1: Kingston SSD v300 240gb
    Storage #2: HHD 1TB Western Digital Black
    CPU Cooler: EVGA CL120MM AIO WATER COOLER
    Case: Coolermaster CM 690 Ed. III
    Power Supply: Topower Nano 800w Plus 80 Bronce
    Keyboard: Razer Ornata Chroma
    Mouse: Razer Mamba Tournament Chroma
    Headset: Coolermaster Master Pulse
    Mouse Pad: Corsair MM300
    Headset/Speakers: Edifier Xemal X750
    OS:Windows 10 Pro X64

  3. #383
    New ROGer Array
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    Hyper

    Did anyone tried with new aura, does hyperX rgb is working?

  4. #384
    ROG Guru: White Belt Array dfaovred PC Specs
    dfaovred PC Specs
    MotherboardASUS Rog Strix Z390-F Gaming
    ProcessorIntel i5 8600K
    Memory (part number)32GB HyperX Predator RGB DDR4 3200MHz
    Graphics Card #1ASUS Rog Strix 1070 OC
    Storage #1Samsung 970 EVO Plus 500GB M.2 NVMe
    Storage #2Samsung 860 EVO 2TB
    CPU CoolerNZXT Kraken X52
    CaseNZXT H440
    Power SupplyCorsair HX850
    Keyboard HyperX Alloy Elite RGB
    Mouse Logitech G403
    Headset HyperX Cloud II
    Mouse Pad HyperX
    Headset/Speakers Corsair SP2500
    OS Windows 10 (2004)
    dfaovred's Avatar
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    Quote Originally Posted by ivan5kovic View Post
    Did anyone tried with new aura, does hyperX rgb is working?
    I'm using 1.07.51 and my Predator RGB ram works fine in static mode. I haven't tried .55 as I've had no issues with .51

  5. #385
    ROG Junior Member Array
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    The files AacDisplaySetup.exe, AacOddSetup.exe, and AacVGASetup.exe are not in aac folder of 1.07.55.
    Are they missing or intended to be removed from 1.07.55?

  6. #386
    New ROGer Array
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    Quote Originally Posted by ivan5kovic View Post
    Did anyone tried with new aura, does hyperX rgb is working?
    Hi there
    It still works only in static mode. As far as I read Asus refuses to work on it and will never fix this so that the hyperx memory can sync properly and work in other modes despite:
    1. the TONS of customers using this product and requesting a fix
    2. HyperX ram being advertised as compatible with aura on Aura's official website

    This is very frustrating and I will definitely go for aorus(gigabyte) system next time. I advise you to do so too and save A LOT of money and nerves in the process as we all well know asus is way overpriced for the crappy quality software and customer service that they offer.

    Cheers

  7. #387
    ROG Enthusiast Array
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    Feb 2017
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    Crash on start up on windows 10 1903

  8. #388
    ROG Enthusiast Array
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    Quote Originally Posted by GeorgeZzzZz View Post
    Hi there
    It still works only in static mode. As far as I read Asus refuses to work on it and will never fix this so that the hyperx memory can sync properly and work in other modes despite:
    1. the TONS of customers using this product and requesting a fix
    2. HyperX ram being advertised as compatible with aura on Aura's official website

    This is very frustrating and I will definitely go for aorus(gigabyte) system next time. I advise you to do so too and save A LOT of money and nerves in the process as we all well know asus is way overpriced for the crappy quality software and customer service that they offer.

    Cheers
    I just have to agree...Asus is letting customers down in software department for a long time now. I cant have the nice ARGB effects i got when my system is off on the software...so many flaws, so many bugs...no new lightning effects, very bad ones, updates are an a s s to install...i gotta sa, as a ROG customer for a LOOOOONG time, i dont get why asus cant spend a fu cking penny to pay good software enginners and step up aura software...MSI next time, tired of being treated as s h i t. Been buying ROG since ever...no more asus. Bye.

  9. #389
    ROG Member Array nilsman PC Specs
    nilsman PC Specs
    Laptop (Model)Lenovo W541
    MotherboardASUS MAXIMUS V GENE
    ProcessorIntel Core i7 2600K
    Memory (part number)CMD8GX3M2A1866C9
    Graphics Card #1Asus Radeon R9 290
    Graphics Card #2Asus GeForce GTX 980 Ti
    Graphics Card #3ATI Radeon 9700 Pro 8X AGP
    Sound CardASUS Xonar U7
    MonitorPhilips BDM4065UC
    Storage #1Samsung 850 Pro
    CPU CoolerEK-Supremacy EVO
    CaseCorsair Obsidian 750D
    Power SupplyCorsair AX860i
    Keyboard Corsair Vengeance K70 MX Red
    Mouse Corsair Vengeance M65
    Headset Audio Technica ATH-M50
    Mouse Pad Corsair MM200
    Headset/Speakers Revel Concerta M12
    OS Windows 7
    Network RouterAsus RT-AC68U
    Accessory #1 Alphacool NexXxoS XT45 Full Copper 280mm X 2
    Accessory #2 Noctua NF-F12 industrialPPC-2000 PWM X 5
    Accessory #3 EK-DDC 3.2 PWM

    Join Date
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    Have just setup a new PC with a Maximus XI Extreme motherboard. Building the whole PC including seting up the watercooling loop and installing Windows took around 2 hours. But have now spent another 3 hours trying to get the Asus Aura + LiveDash software to work and it is still not working.

    Have tried the files that came with MB USB stick and obviouly the latest version:
    SW_AURA_WEB_W10_64_VER10757_20190416R.zip
    SW_LiveDash_WEB_W10_64_VER10502_20190412R.zip

    All files seem to install and uninstall without erros but when running them I first got some red error about Windows blocking the application. Now after a few uninstalls and reinstalls (with and without UAC disabled/as Admin) LiveDash will not even run and Aura crashes directly. Have also tried uninstalling all the seemingly unrelated stuff like "Galax" and "Patriot" e t c manually. Have updated BIOS and ME. Nothing helps so I guess I have to reinstall Windows 10. I found a ASUS PDF with a link to something called "Aura cleaner" on Google drive. But that link was no longer working. Even if it had been available, why would a company like ASUS host this on Google Drive?

    Here is some logs from latest run attempts:

    Application: LightingService.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: exception code c0000005, exception address 0021A314
    Stack:

    ---

    Faulting application name: LightingService.exe, version: 0.0.0.0, time stamp: 0x5cb42cd2
    Faulting module name: LightingService.exe, version: 0.0.0.0, time stamp: 0x5cb42cd2
    Exception code: 0xc0000005
    Fault offset: 0x0002a314
    Faulting process ID: 0x14f8
    Faulting application start time: 0x01d4f654e29ebc61
    Faulting application path: C:\Program Files (x86)\LightingService\LightingService.exe
    Faulting module path: C:\Program Files (x86)\LightingService\LightingService.exe
    Report ID: b62171ad-d797-4d9c-aec4-2d9be905cf53
    Faulting package full name:
    Faulting package-relative application ID:

    ---

    Application: LiveDash.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.NullReferenceException
    at LiveDash_UI.PopUpWindow..ctor(System.String, System.String, System.String)
    at LiveDash_UI.ParsingXML..ctor(System.String)
    at LiveDash_UI.ParsingXML.GetInstance()
    at LiveDash_UI.MainWindow.GetInstalledDeviceType()
    at LiveDash_UI.MainWindow..ctor()

    Exception Info: System.Reflection.TargetInvocationException
    at System.RuntimeTypeHandle.CreateInstance(System.Run timeType, Boolean, Boolean, Boolean ByRef, System.RuntimeMethodHandleInternal ByRef, Boolean ByRef)
    at System.RuntimeType.CreateInstanceSlow(Boolean, Boolean, Boolean, System.Threading.StackCrawlMark ByRef)
    at System.RuntimeType.CreateInstanceDefaultCtor(Boole an, Boolean, Boolean, System.Threading.StackCrawlMark ByRef)
    at System.Activator.CreateInstance(System.Type, Boolean)
    at System.RuntimeType.CreateInstanceImpl(System.Refle ction.BindingFlags, System.Reflection.Binder, System.Object[], System.Globalization.CultureInfo, System.Object[], System.Threading.StackCrawlMark ByRef)
    at System.Activator.CreateInstance(System.Type, System.Reflection.BindingFlags, System.Reflection.Binder, System.Object[], System.Globalization.CultureInfo, System.Object[])
    at System.Activator.CreateInstance(System.Type, System.Object[])
    at System.Xaml.Schema.SafeReflectionInvoker.CreateIns tanceCritical(System.Type, System.Object[])
    at System.Xaml.Schema.SafeReflectionInvoker.CreateIns tance(System.Type, System.Object[])
    at System.Xaml.Schema.XamlTypeInvoker.CreateInstance( System.Object[])
    at MS.Internal.Xaml.Runtime.ClrObjectRuntime.CreateIn stanceWithCtor(System.Xaml.XamlType, System.Object[])
    at MS.Internal.Xaml.Runtime.ClrObjectRuntime.CreateIn stance(System.Xaml.XamlType, System.Object[])
    at MS.Internal.Xaml.Runtime.PartialTrustTolerantRunti me.CreateInstance(System.Xaml.XamlType, System.Object[])
    at System.Xaml.XamlObjectWriter.Logic_CreateAndAssign ToParentStart(MS.Internal.Xaml.Context.ObjectWrite rContext)
    at System.Xaml.XamlObjectWriter.WriteStartMember(Syst em.Xaml.XamlMember)
    at System.Xaml.XamlWriter.WriteNode(System.Xaml.XamlR eader)
    at System.Windows.Markup.WpfXamlLoader.TransformNodes (System.Xaml.XamlReader, System.Xaml.XamlObjectWriter, Boolean, Boolean, Boolean, System.Xaml.IXamlLineInfo, System.Xaml.IXamlLineInfoConsumer, MS.Internal.Xaml.Context.XamlContextStack`1<System .Windows.Markup.WpfXamlFrame>, System.Windows.Markup.IStyleConnector)
    at System.Windows.Markup.WpfXamlLoader.Load(System.Xa ml.XamlReader, System.Xaml.IXamlObjectWriterFactory, Boolean, System.Object, System.Xaml.XamlObjectWriterSettings, System.Uri)
    at System.Windows.Markup.WpfXamlLoader.LoadBaml(Syste m.Xaml.XamlReader, Boolean, System.Object, System.Xaml.Permissions.XamlAccessLevel, System.Uri)
    at System.Windows.Markup.XamlReader.LoadBaml(System.I O.Stream, System.Windows.Markup.ParserContext, System.Object, Boolean)
    at System.Windows.Application.LoadBamlStreamWithSyncI nfo(System.IO.Stream, System.Windows.Markup.ParserContext)
    at System.Windows.Application.LoadComponent(System.Ur i, Boolean)
    at System.Windows.Application.DoStartup()
    at System.Windows.Application.<.ctor>b__1_0(System.Ob ject)
    at System.Windows.Threading.ExceptionWrapper.Internal RealCall(System.Delegate, System.Object, Int32)
    at System.Windows.Threading.ExceptionWrapper.TryCatch When(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
    at System.Windows.Threading.DispatcherOperation.Invok eImpl()
    at System.Windows.Threading.DispatcherOperation.Invok eInSecurityContext(System.Object)
    at System.Threading.ExecutionContext.RunInternal(Syst em.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
    at System.Threading.ExecutionContext.Run(System.Threa ding.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
    at System.Threading.ExecutionContext.Run(System.Threa ding.ExecutionContext, System.Threading.ContextCallback, System.Object)
    at MS.Internal.CulturePreservingExecutionContext.Run( MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)
    at System.Windows.Threading.DispatcherOperation.Invok e()
    at System.Windows.Threading.Dispatcher.ProcessQueue()
    at System.Windows.Threading.Dispatcher.WndProcHook(In tPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
    at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
    at MS.Win32.HwndSubclass.DispatcherCallbackOperation( System.Object)
    at System.Windows.Threading.ExceptionWrapper.Internal RealCall(System.Delegate, System.Object, Int32)
    at System.Windows.Threading.ExceptionWrapper.TryCatch When(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
    at System.Windows.Threading.Dispatcher.LegacyInvokeIm pl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
    at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
    at MS.Win32.UnsafeNativeMethods.DispatchMessage(Syste m.Windows.Interop.MSG ByRef)
    at System.Windows.Threading.Dispatcher.PushFrameImpl( System.Windows.Threading.DispatcherFrame)
    at System.Windows.Threading.Dispatcher.PushFrame(Syst em.Windows.Threading.DispatcherFrame)
    at System.Windows.Application.RunDispatcher(System.Ob ject)
    at System.Windows.Application.RunInternal(System.Wind ows.Window)
    at System.Windows.Application.Run(System.Windows.Wind ow)
    at LiveDash_UI.App.Main()

    ---

    Faulting application name: LiveDash.exe, version: 1.5.2.0, time stamp: 0x5ca17130
    Faulting module name: KERNELBASE.dll, version: 10.0.17763.1, time stamp: 0x30bd5043
    Exception code: 0xe0434352
    Fault offset: 0x0011aaf2
    Faulting process ID: 0x28c0
    Faulting application start time: 0x01d4f654e27cb624
    Faulting application path: C:\Program Files (x86)\ASUS\LiveDash\LiveDash.exe
    Faulting module path: C:\Windows\System32\KERNELBASE.dll
    Report ID: cd3f1178-62f7-465e-b88d-999403ed540e
    Faulting package full name:
    Faulting package-relative application ID:

    ----

    This software is a joke... Has it been developed by the customers at a daycare centre? If this happens on a totally fresh Windows install with nothing else installed I can only imagine how it will work down the line.

    Considering returning this board and getting a Gigabyte z390 board instead. Have another PC with a Gigabyte Z370 motherboard and installing the RGB software on that took like 3 minutes and worked straight away. It's shame as the Maximus XI Extreme hardware product seems pretty nice so far...

    PS. There also seems to be some nonsense going on with the sound drivers. They randomly prompt for restarts even though I have restarted more times than I can count.

  10. #390
    ROG Member Array Fanskap PC Specs
    Fanskap PC Specs
    MotherboardAsus Maximus X Hero Wifi
    ProcessorIntel Core i9 9900K
    Memory (part number)Corsair Dominator Platinum RGB 3600CL16 @4000CL17
    Graphics Card #1Asus Geforce RTX 2080Ti Strix OC
    MonitorACER XB270HU
    Storage #1Samsung 960 Pro 512GB, 960 Evo 500GB
    Storage #2Samsung EVO 850 1TB x2
    CPU CoolerCorsair H115i Platinum
    CasePhanteks Eclipse P600S TG
    Power SupplyCorsair AX1200i
    Keyboard Logitech G910 v2
    Mouse Logitech G903
    Headset Logitech G935
    Mouse Pad Logitech Powerplay
    OS Windows 10 Pro x64
    Network RouterAsus AC68U
    Accessory #1 Commander Pro W/ 6 HD RGB Fans
    Accessory #2 Lightning Node Pro W/ 4 RGB Strips
    Fanskap's Avatar
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    My Aura stopped working today. 1.07.55 just constantly crashed when i tried to launch it.

    I tried to reinstall but both 1.07.55 and 1.07.57 now gives the message "please connect an aura sync compatible device and hit the refresh button".
    Refresh ofcourse does nothing.

    The only version that works is 1.06.17. Every other version i have tried between 1.06.17 and 1.07.55/57 is blocked by windows and cant be launched.
    The certificate seems to be revoked and i could not get around that even with trying to install the certificate and disabling uac. Does anyone here know how to do that?

    As i said 1.06.17 works but the issue i have with 106.17 and older is that they can not control Aura on my RTX Strix card because its not detected so if i want to change anything with the Strix aura i have to also install the VGA aura and that software is very limited.

    This is not the first time Aura has stopped working but it is the first time a reinstall of aura has not solved it for me.

    I have followed the steps for a clean install. I even reset and updated bios on my Maximus X Hero.
    My windows install is 2 weeks old so i wont be reinstalling that any time soon just for this.

    Does anyone have any ideas how to fix the issues with detecting devices in 1.07.55 and 1.07.57? Im all out of ideas at this point.

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