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  1. #461
    ROG Enthusiast Array SentineL_VDXi PC Specs
    SentineL_VDXi PC Specs
    Laptop (Model)Dell Precision M7510
    MotherboardMaximus X Formula
    ProcessorIntel i7 8086K @5Ghz
    Memory (part number)Corsair Domi. Plat. 4x8GB (CMD16GX4M2B3200C16)
    Graphics Card #1EVGA 2080 FTW3 Elite Gaming
    Sound CardSupreme FX S1220a
    MonitorDell S2409W
    Storage #1Samsung 970 Pro 512GB
    Storage #2Samsung 970 Pro 1TB
    CPU CoolerCorsair H150i Pro
    CaseCorsair Crystal 570X Mirror Black
    Power SupplyCorsair AX1200i
    Keyboard Corsair K95 Platinum
    Mouse Cyborg R.A.T. Pro X
    Headset Corsair VOID RGB
    Mouse Pad Razer Destructor 2
    Headset/Speakers Edifier R451
    OS Windows 10 Pro x64
    Network RouterASUS RT-AC88U
    Accessory #1 QNAP TS-251+
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    Quote Originally Posted by cajudoido View Post
    I had this problem too (with 1903 update), and after a LONG session of try and error I was able to make it work. Here's what I did:
    • First download RevoUninstaller, you can use the portable version
    • Launch the RevoUninstaller and go to options and check "show system components"
    • Uninstall all Asus Aura software components, including Kingtson, Galaxy, Patriot, Corsair aura related. For most of them there are two options, one with the blue box icon and the other with blue old computer icon, choose the blue older computer icon.
    • Uninstall the ENE software too
    • Uninstall the LiveDash
    • After uninstall all software, go to Windows services (type services on the taskbar) and check if Asus COM services still exists. If they do, stop them and kill the process on the task manager.
    • Run CMD as administrator and execute the following commands "sc delete asComSvc" and "sc delete asHmComSvc" (may not exist).
    • Delete these following folders if exists: "C:\Program Files (x86)\ASUS", "C:\Program Files (x86)\LightingService", "C:\Program Files (x86)\ENE", "C:\Program Files\ASUS", "C:\Program Files\ENE"
    • This step is optional, but I also ran the Ccleaner to clear registry.
    • Check if there are .xml files on root of C: drive. Open those files and check if they say Asus Aura (or something similar) at the top. If they do, delete them.
    • Restart the PC
    • Install Aura


    After all that I think you have a good chance to work =). I think the main issue for this problem rely on the Asus COM services and previous LightningService profiles that may cause Aura to not work properly.
    Maximus X Formula (BIOS 2003) here:
    This post from another thread helped me clean up my PC and make version 1.06.17 work (older ones doesn't).

    Also I must clarify that if I want to make use of this version without having the AuraSync Service issue again, I cannot install LiveDash (Which REALLY REALLY S*CKS).
    ASUS Products: Maximus X Formula - RT-AC87U/AC88U

  2. #462
    New ROGer Array Stanislav_+7 PC Specs
    Stanislav_+7 PC Specs
    MotherboardASUS ROG RAMPAGE V EDITION 10
    ProcessorI7-6900K
    Memory (part number)G.Skill F4-3200C14Q-32GTZ
    Graphics Card #1ASUS ROG STRIX-RTX2080-O8G-GAMING
    MonitorASUS MX34VQ
    Storage #1Samsung 970 Pro 1 Tb
    Storage #2WD1000DHTZ x 4 (disk space Windows)
    CPU CoolerNoctua NH-D15
    CaseCorsair Graphite 600T
    Power SupplyCorsair HX1000i
    Keyboard Logitech Wireless MK710
    Mouse Logitech Wireless M705
    Mouse Pad Cougar gaming mouse pad speed 2 XL
    OS Windows 10 Pro 64bit REV.1903
    Accessory #1 ASUS BW-16D1HT
    Accessory #2 ASUS BW-16D1HT
    Accessory #3 NZXT Aperture M
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    Kind time of day.
    At installation of any version of AURA asks to specify a way for AacSetup.msi - what is it?
    Any version of the program is started, but works only for MB. Does not see the video card (((.

  3. #463
    ROG Guru: Brown Belt Array MrAgapiGC PC Specs
    MrAgapiGC PC Specs
    MotherboardAsus Maximus XI Code
    Processor9900K
    Memory (part number)CMK32GX4M4B3600C18
    Graphics Card #1STRIX-GTX1080ti-O8G-GAMING
    MonitorAOC AGON AG2701QX (2)
    Storage #1Samsung 960 EVO 256GB
    Storage #2Kingston Savage 500GB
    CPU CoolerNzxt X74 360mm AIO
    CaseNzxt H700
    Power SupplyEVGA 850 G2
    Keyboard Logitech G810
    Mouse Asus Spartha
    Headset Hyper X Cloud Revolver S
    Mouse Pad Hyper X Fury S 900mx420mm
    Headset/Speakers Logitech Z337
    OS Windows 10 64btis
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    i got tired on the aura deparment. i can not duplicate my own on other machines with same specs. no idea why. I try all. A FIX IS A MOST at these point. i am afraid to get my new ssd on and lose livedash and aura works on my aura ecosystem.

    I have bein using the aura 1.07.66 sinde 14/06/2019 and no idea what is going on i have to make a fix of problems will rise
    Last edited by MrAgapiGC; 07-11-2019 at 11:49 PM.
    Learn, Play Enjoy!

  4. #464
    New ROGer Array Stanislav_+7 PC Specs
    Stanislav_+7 PC Specs
    MotherboardASUS ROG RAMPAGE V EDITION 10
    ProcessorI7-6900K
    Memory (part number)G.Skill F4-3200C14Q-32GTZ
    Graphics Card #1ASUS ROG STRIX-RTX2080-O8G-GAMING
    MonitorASUS MX34VQ
    Storage #1Samsung 970 Pro 1 Tb
    Storage #2WD1000DHTZ x 4 (disk space Windows)
    CPU CoolerNoctua NH-D15
    CaseCorsair Graphite 600T
    Power SupplyCorsair HX1000i
    Keyboard Logitech Wireless MK710
    Mouse Logitech Wireless M705
    Mouse Pad Cougar gaming mouse pad speed 2 XL
    OS Windows 10 Pro 64bit REV.1903
    Accessory #1 ASUS BW-16D1HT
    Accessory #2 ASUS BW-16D1HT
    Accessory #3 NZXT Aperture M
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    Kind day.
    At the AURA installation in the C:\Program Files\ASUS folder the program creates the Aac_**** (or Aac***). Lay out, please, the Aac folder for video cards. The AURA v.1.07.66 program (and all other versions) at me does not create this folder. As a result of AURA works, but sees only MB, does not see the video card. I will try to add manually this folder - perhaps AURA will earn at me completely. By result I will unsubscribe.
    Thanks in advance ))).

  5. #465
    New ROGer Array Stanislav_+7 PC Specs
    Stanislav_+7 PC Specs
    MotherboardASUS ROG RAMPAGE V EDITION 10
    ProcessorI7-6900K
    Memory (part number)G.Skill F4-3200C14Q-32GTZ
    Graphics Card #1ASUS ROG STRIX-RTX2080-O8G-GAMING
    MonitorASUS MX34VQ
    Storage #1Samsung 970 Pro 1 Tb
    Storage #2WD1000DHTZ x 4 (disk space Windows)
    CPU CoolerNoctua NH-D15
    CaseCorsair Graphite 600T
    Power SupplyCorsair HX1000i
    Keyboard Logitech Wireless MK710
    Mouse Logitech Wireless M705
    Mouse Pad Cougar gaming mouse pad speed 2 XL
    OS Windows 10 Pro 64bit REV.1903
    Accessory #1 ASUS BW-16D1HT
    Accessory #2 ASUS BW-16D1HT
    Accessory #3 NZXT Aperture M
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    The AURA program creates a lot of the AURA component programs, but does not create AURA for the video card - probably for me a problem in it.

  6. #466
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    Quote Originally Posted by MrAgapiGC View Post
    i got tired on the aura deparment. i can not duplicate my own on other machines with same specs. no idea why. I try all. A FIX IS A MOST at these point. i am afraid to get my new ssd on and lose livedash and aura works on my aura ecosystem.

    I have been using the aura 1.07.66 sinde 14/06/2019 and no idea what is going on i have to make a fix of problems will rise
    Same issue. Had the latest version just running fine for two week on my Asus GPU, when i notice my RGB had reset to default. Now I just receive the "AuraService is currently unavailable.." error on start just happened to be after the latest windows update.

    Having tried at least 20 different uninstall techniques I have given up.

    This really is frustrating that the app just doesn't work and Asus don't seem to acknowledge the issue.

  7. #467
    ROG Guru: Yellow Belt Array AnonGhost PC Specs
    AnonGhost PC Specs
    MotherboardASUS ROG STRIX Z370-E GAMING
    ProcessorINTEL CORE I5 - 8600K
    Memory (part number)Trident Z RGB DDR4-3600MHz CL18-22-22-42 1.35V 16GB
    Graphics Card #1ASUS STRIX-GTX970-DC2OC-4GD5
    MonitorTCL 4K HDR10 TV
    Storage #1WDC WDS256G1X0C
    Storage #2TOSHIBA DT01ACA050
    CPU CoolerThermaltake Floe Riing RGB 240 TT Premium Edition
    CaseTHERMALTAKE OVERSEER RX-I
    Power SupplyEVGA SuperNOVA 850 G2 850W 80+ GOLD
    Keyboard Corsair Strafe RGB
    OS WINDOWS 10 PRO VER 2004 (OS BUILD 19041.508

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    helo everyone
    someone please help me
    my asus ROG STRIX Z370E GAMING onboard RGB and also my rgb strip from Phanteks which is compatible with asus aura not working last 3 weeks
    i don't know why
    i try reinstal system,try to conect rgb strip on both conectors.try clear cmos.try reinstal asus aura ap many times and also try many ways from rog forum but anyway not lighting
    so someone please help me
    MB: ASUS ROG STRIX Z370E - GAMING
    CPU: INTEL CORE I5 - 8600K
    CPU COOLER: Thermaltake Floe Riing RGB 240 TT Premium Edition
    GPU: ASUS STRIX GEFORCE GTX 970 OC
    RAM: 16GB - 2x8GB G.SKILL Trident Z RGB DDR4-3600MHz CL18-22-22-42 1.35V
    16GB (2x8GB)
    PSU: EVGA SuperNOVA 850 G2 850W 80+ GOLD

  8. #468
    ROG Guru: Orange Belt Array 1mluer PC Specs
    1mluer PC Specs
    MotherboardMaximus XII Apex
    ProcessorI9-10900k
    Memory (part number)Gskill Trident Royal 4400
    Graphics Card #1ROG Matrix 2080 ti
    Sound Cardbuilt in
    MonitorASUS Swift PG348Q
    Storage #1Samsung 970 EVO Plus Raid
    Storage #2Samsung 970 EVO Plus Raid
    CPU CoolerRyujin 360
    CaseInWin 909 Silver
    Power SupplyROG Thor 1200p
    Keyboard ASUS ROG Claymore
    Mouse Logitech G900
    Mouse Pad ASUS ROG Baltheus
    Headset/Speakers Bose Computer Set with Sub
    OS Windows 10 Pro
    Network RouterNightHawk RAX200
    Accessory #1 TT Riing Plus
    Accessory #2 Blue Microphone

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    Quote Originally Posted by AnonGhost View Post
    helo everyone
    someone please help me
    my asus ROG STRIX Z370E GAMING onboard RGB and also my rgb strip from Phanteks which is compatible with asus aura not working last 3 weeks
    i don't know why
    i try reinstal system,try to conect rgb strip on both conectors.try clear cmos.try reinstal asus aura ap many times and also try many ways from rog forum but anyway not lighting
    so someone please help me
    After it boots up, go into services and restart the lighting service after it is booted up and see if it kicks in then. It sounds like the issue I am having too but after I reboot the lighting service everything else kicks in.
    InWin 909 Silver RGB build
    i9-10900k
    ROG Maximus XII Apex
    ROG Matrix 2080 ti
    Gskill Trident Royal 4400 16g

    Everything overclocked and love it.
    ROG Awesomeness !!!!

  9. #469
    ROG Guru: Brown Belt Array MrAgapiGC PC Specs
    MrAgapiGC PC Specs
    MotherboardAsus Maximus XI Code
    Processor9900K
    Memory (part number)CMK32GX4M4B3600C18
    Graphics Card #1STRIX-GTX1080ti-O8G-GAMING
    MonitorAOC AGON AG2701QX (2)
    Storage #1Samsung 960 EVO 256GB
    Storage #2Kingston Savage 500GB
    CPU CoolerNzxt X74 360mm AIO
    CaseNzxt H700
    Power SupplyEVGA 850 G2
    Keyboard Logitech G810
    Mouse Asus Spartha
    Headset Hyper X Cloud Revolver S
    Mouse Pad Hyper X Fury S 900mx420mm
    Headset/Speakers Logitech Z337
    OS Windows 10 64btis
    Network RouterTpLink Archer C9
    Accessory #1 EKWB FANs all of them
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    Quote Originally Posted by 1mluer View Post
    After it boots up, go into services and restart the lighting service after it is booted up and see if it kicks in then. It sounds like the issue I am having too but after I reboot the lighting service everything else kicks in.
    i try. on one of the computers light kick in on install. but the app does not open. I see the lights sync. I will try these today. but is not lightservice. the the app itself
    Learn, Play Enjoy!

  10. #470
    New ROGer Array Stanislav_+7 PC Specs
    Stanislav_+7 PC Specs
    MotherboardASUS ROG RAMPAGE V EDITION 10
    ProcessorI7-6900K
    Memory (part number)G.Skill F4-3200C14Q-32GTZ
    Graphics Card #1ASUS ROG STRIX-RTX2080-O8G-GAMING
    MonitorASUS MX34VQ
    Storage #1Samsung 970 Pro 1 Tb
    Storage #2WD1000DHTZ x 4 (disk space Windows)
    CPU CoolerNoctua NH-D15
    CaseCorsair Graphite 600T
    Power SupplyCorsair HX1000i
    Keyboard Logitech Wireless MK710
    Mouse Logitech Wireless M705
    Mouse Pad Cougar gaming mouse pad speed 2 XL
    OS Windows 10 Pro 64bit REV.1903
    Accessory #1 ASUS BW-16D1HT
    Accessory #2 ASUS BW-16D1HT
    Accessory #3 NZXT Aperture M
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    Kind day.
    At installation on the svezheustanovlenny original copy of OS with necessary drivers, signature PO ASUS
    and all relevant updates of Windows:
    PO ASUS of AURA is established in the truncated look, namely:
    At the AuraServiceSetup.exe installation the program serially installs programs for each accessory.
    At start of programs: AacGalaxSetup.exe, AacNBDTSetup.exe, AacOddSetup.exe, AacPatriotSetup.exe, AacVGASetup.exe
    the installer asks to specify a way to a package of the fitter of AacSetup.msi. Such package of the fitter in the program is absent,
    Respectively the ASUS AURA programs for these components are not installed.
    At start by the established AURA synchronization is defined only MB. Interests how to install the program
    ASUS AURA VGA Component for further definition of the video card in the ASUS AURA program.
    Thanks in advance for the answer.))))))))))))))

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