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  1. #431
    ROG Guru: Orange Belt Array
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    Yes I'm also keeping v1.06.17 copy as this is the one I use. So, in case one wishes to install an older certificate driver/software, does he need to disable UAC or something?

  2. #432
    ROG Guru: Yellow Belt Array kshafe777 PC Specs
    kshafe777 PC Specs
    MotherboardMaximus XI Formula
    Processor9900k
    Memory (part number)Trident Z RGB 64 GB 3600 speed
    Graphics Card #1EVGA RTX 2080Ti FTW3 OC
    Graphics Card #2EVGA RTX 2080Ti FTW3 OC
    MonitorASUS PG27UQ
    Storage #1Samsung 970 EVO Plus M.2 1TB
    Storage #2Samsung 970 EVO Plus M.2 1TB
    CPU CoolerHeatkiller nickel
    CasePhanteks Enthoo Elite
    Power SupplyCorsair AX1200i
    Keyboard G.Skill KM780 RGB Cherry Mx
    Mouse Roccat LEADR
    Headset AKG K7XX
    Headset/Speakers Razer Nomo Pro
    OS 10 pro
    Network RouterRaptor
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    right now only the 1.06.17 is working. I am on the 0905 bios. 07.35 stopped working a couple of days ago... and only gives me a big red box saying that administrative only thing.. no way to run it cuz it's now blocked content somehow... and 07.37 just "stops working" and won't load. Asus has a real mess on their hands.
    "Better to try and Fail, then not try at all" ~ Michael Jordan
    favorite YouTuber - KDSTech - https://www.youtube.com/channel/UCz0...iWiBx3v6CNR3yw

  3. #433
    ROG Member Array nilsman PC Specs
    nilsman PC Specs
    Laptop (Model)Lenovo W541
    MotherboardASUS MAXIMUS V GENE
    ProcessorIntel Core i7 2600K
    Memory (part number)CMD8GX3M2A1866C9
    Graphics Card #1Asus Radeon R9 290
    Graphics Card #2Asus GeForce GTX 980 Ti
    Graphics Card #3ATI Radeon 9700 Pro 8X AGP
    Sound CardASUS Xonar U7
    MonitorPhilips BDM4065UC
    Storage #1Samsung 850 Pro
    CPU CoolerEK-Supremacy EVO
    CaseCorsair Obsidian 750D
    Power SupplyCorsair AX860i
    Keyboard Corsair Vengeance K70 MX Red
    Mouse Corsair Vengeance M65
    Headset Audio Technica ATH-M50
    Mouse Pad Corsair MM200
    Headset/Speakers Revel Concerta M12
    OS Windows 7
    Network RouterAsus RT-AC68U
    Accessory #1 Alphacool NexXxoS XT45 Full Copper 280mm X 2
    Accessory #2 Noctua NF-F12 industrialPPC-2000 PWM X 5
    Accessory #3 EK-DDC 3.2 PWM

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    Quote Originally Posted by nilsman View Post
    Have just setup a new PC with a Maximus XI Extreme motherboard. Building the whole PC including seting up the watercooling loop and installing Windows took around 2 hours. But have now spent another 3 hours trying to get the Asus Aura + LiveDash software to work and it is still not working.

    Have tried the files that came with MB USB stick and obviouly the latest version:
    SW_AURA_WEB_W10_64_VER10757_20190416R.zip
    SW_LiveDash_WEB_W10_64_VER10502_20190412R.zip

    All files seem to install and uninstall without erros but when running them I first got some red error about Windows blocking the application. Now after a few uninstalls and reinstalls (with and without UAC disabled/as Admin) LiveDash will not even run and Aura crashes directly. Have also tried uninstalling all the seemingly unrelated stuff like "Galax" and "Patriot" e t c manually. Have updated BIOS and ME. Nothing helps so I guess I have to reinstall Windows 10. I found a ASUS PDF with a link to something called "Aura cleaner" on Google drive. But that link was no longer working. Even if it had been available, why would a company like ASUS host this on Google Drive?

    Here is some logs from latest run attempts:

    Application: LightingService.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: exception code c0000005, exception address 0021A314
    Stack:

    ---

    Faulting application name: LightingService.exe, version: 0.0.0.0, time stamp: 0x5cb42cd2
    Faulting module name: LightingService.exe, version: 0.0.0.0, time stamp: 0x5cb42cd2
    Exception code: 0xc0000005
    Fault offset: 0x0002a314
    Faulting process ID: 0x14f8
    Faulting application start time: 0x01d4f654e29ebc61
    Faulting application path: C:\Program Files (x86)\LightingService\LightingService.exe
    Faulting module path: C:\Program Files (x86)\LightingService\LightingService.exe
    Report ID: b62171ad-d797-4d9c-aec4-2d9be905cf53
    Faulting package full name:
    Faulting package-relative application ID:

    ---

    Application: LiveDash.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.NullReferenceException
    at LiveDash_UI.PopUpWindow..ctor(System.String, System.String, System.String)
    at LiveDash_UI.ParsingXML..ctor(System.String)
    at LiveDash_UI.ParsingXML.GetInstance()
    at LiveDash_UI.MainWindow.GetInstalledDeviceType()
    at LiveDash_UI.MainWindow..ctor()

    Exception Info: System.Reflection.TargetInvocationException
    at System.RuntimeTypeHandle.CreateInstance(System.Run timeType, Boolean, Boolean, Boolean ByRef, System.RuntimeMethodHandleInternal ByRef, Boolean ByRef)
    at System.RuntimeType.CreateInstanceSlow(Boolean, Boolean, Boolean, System.Threading.StackCrawlMark ByRef)
    at System.RuntimeType.CreateInstanceDefaultCtor(Boole an, Boolean, Boolean, System.Threading.StackCrawlMark ByRef)
    at System.Activator.CreateInstance(System.Type, Boolean)
    at System.RuntimeType.CreateInstanceImpl(System.Refle ction.BindingFlags, System.Reflection.Binder, System.Object[], System.Globalization.CultureInfo, System.Object[], System.Threading.StackCrawlMark ByRef)
    at System.Activator.CreateInstance(System.Type, System.Reflection.BindingFlags, System.Reflection.Binder, System.Object[], System.Globalization.CultureInfo, System.Object[])
    at System.Activator.CreateInstance(System.Type, System.Object[])
    at System.Xaml.Schema.SafeReflectionInvoker.CreateIns tanceCritical(System.Type, System.Object[])
    at System.Xaml.Schema.SafeReflectionInvoker.CreateIns tance(System.Type, System.Object[])
    at System.Xaml.Schema.XamlTypeInvoker.CreateInstance( System.Object[])
    at MS.Internal.Xaml.Runtime.ClrObjectRuntime.CreateIn stanceWithCtor(System.Xaml.XamlType, System.Object[])
    at MS.Internal.Xaml.Runtime.ClrObjectRuntime.CreateIn stance(System.Xaml.XamlType, System.Object[])
    at MS.Internal.Xaml.Runtime.PartialTrustTolerantRunti me.CreateInstance(System.Xaml.XamlType, System.Object[])
    at System.Xaml.XamlObjectWriter.Logic_CreateAndAssign ToParentStart(MS.Internal.Xaml.Context.ObjectWrite rContext)
    at System.Xaml.XamlObjectWriter.WriteStartMember(Syst em.Xaml.XamlMember)
    at System.Xaml.XamlWriter.WriteNode(System.Xaml.XamlR eader)
    at System.Windows.Markup.WpfXamlLoader.TransformNodes (System.Xaml.XamlReader, System.Xaml.XamlObjectWriter, Boolean, Boolean, Boolean, System.Xaml.IXamlLineInfo, System.Xaml.IXamlLineInfoConsumer, MS.Internal.Xaml.Context.XamlContextStack`1<System .Windows.Markup.WpfXamlFrame>, System.Windows.Markup.IStyleConnector)
    at System.Windows.Markup.WpfXamlLoader.Load(System.Xa ml.XamlReader, System.Xaml.IXamlObjectWriterFactory, Boolean, System.Object, System.Xaml.XamlObjectWriterSettings, System.Uri)
    at System.Windows.Markup.WpfXamlLoader.LoadBaml(Syste m.Xaml.XamlReader, Boolean, System.Object, System.Xaml.Permissions.XamlAccessLevel, System.Uri)
    at System.Windows.Markup.XamlReader.LoadBaml(System.I O.Stream, System.Windows.Markup.ParserContext, System.Object, Boolean)
    at System.Windows.Application.LoadBamlStreamWithSyncI nfo(System.IO.Stream, System.Windows.Markup.ParserContext)
    at System.Windows.Application.LoadComponent(System.Ur i, Boolean)
    at System.Windows.Application.DoStartup()
    at System.Windows.Application.<.ctor>b__1_0(System.Ob ject)
    at System.Windows.Threading.ExceptionWrapper.Internal RealCall(System.Delegate, System.Object, Int32)
    at System.Windows.Threading.ExceptionWrapper.TryCatch When(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
    at System.Windows.Threading.DispatcherOperation.Invok eImpl()
    at System.Windows.Threading.DispatcherOperation.Invok eInSecurityContext(System.Object)
    at System.Threading.ExecutionContext.RunInternal(Syst em.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
    at System.Threading.ExecutionContext.Run(System.Threa ding.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
    at System.Threading.ExecutionContext.Run(System.Threa ding.ExecutionContext, System.Threading.ContextCallback, System.Object)
    at MS.Internal.CulturePreservingExecutionContext.Run( MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)
    at System.Windows.Threading.DispatcherOperation.Invok e()
    at System.Windows.Threading.Dispatcher.ProcessQueue()
    at System.Windows.Threading.Dispatcher.WndProcHook(In tPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
    at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
    at MS.Win32.HwndSubclass.DispatcherCallbackOperation( System.Object)
    at System.Windows.Threading.ExceptionWrapper.Internal RealCall(System.Delegate, System.Object, Int32)
    at System.Windows.Threading.ExceptionWrapper.TryCatch When(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
    at System.Windows.Threading.Dispatcher.LegacyInvokeIm pl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
    at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
    at MS.Win32.UnsafeNativeMethods.DispatchMessage(Syste m.Windows.Interop.MSG ByRef)
    at System.Windows.Threading.Dispatcher.PushFrameImpl( System.Windows.Threading.DispatcherFrame)
    at System.Windows.Threading.Dispatcher.PushFrame(Syst em.Windows.Threading.DispatcherFrame)
    at System.Windows.Application.RunDispatcher(System.Ob ject)
    at System.Windows.Application.RunInternal(System.Wind ows.Window)
    at System.Windows.Application.Run(System.Windows.Wind ow)
    at LiveDash_UI.App.Main()

    ---

    Faulting application name: LiveDash.exe, version: 1.5.2.0, time stamp: 0x5ca17130
    Faulting module name: KERNELBASE.dll, version: 10.0.17763.1, time stamp: 0x30bd5043
    Exception code: 0xe0434352
    Fault offset: 0x0011aaf2
    Faulting process ID: 0x28c0
    Faulting application start time: 0x01d4f654e27cb624
    Faulting application path: C:\Program Files (x86)\ASUS\LiveDash\LiveDash.exe
    Faulting module path: C:\Windows\System32\KERNELBASE.dll
    Report ID: cd3f1178-62f7-465e-b88d-999403ed540e
    Faulting package full name:
    Faulting package-relative application ID:

    ----

    This software is a joke... Has it been developed by the customers at a daycare centre? If this happens on a totally fresh Windows install with nothing else installed I can only imagine how it will work down the line.

    Considering returning this board and getting a Gigabyte z390 board instead. Have another PC with a Gigabyte Z370 motherboard and installing the RGB software on that took like 3 minutes and worked straight away. It's shame as the Maximus XI Extreme hardware product seems pretty nice so far...

    PS. There also seems to be some nonsense going on with the sound drivers. They randomly prompt for restarts even though I have restarted more times than I can count.
    Got it working now but question is for how long...

    Reinstalled Windows 10 and then only installed the following Asus software, in this order:

    1. SW_AURA_WEB_W10_64_VER10757_20190416R.zip
    2. SW_LiveDash_WEB_W10_64_VER10502_20190412R.zip
    3. AISuite3_4.zip

    So no Asus automatic download stuff and other Asus bloatware e t c. Strangely the AISuite version listed above cannot be found on the software download section for my motherboard? In fact there is no AISuite listed at all for this motherboard. And using the one that comes with the UBS stick creates an endless mess as these software seem to interact in some way. Managed to find this page https://www.asus.com/latest-software-update/ through Google and that is where I found a working AISuite version. Now I need to install my other non Asus software and hopefully it continues to work.

    Based on the feedback in this thread I'm still considering returning the board and going for Gigabyte instead. This seems to be a complete unprofessional mess from Asus. I'm not going to waste more time on something as basic as a software that makes a few RGBs and OLEDs light up correctly. I cannot understand why Asus have not implement some basic livedash and aura setting in the BIOS. As it stands now you can basically just turn aura on/off and do nothing with the livedash. And if the windows software that controls this does not work properly then I might as well get a board without those features and working software.

  4. #434
    New ROGer Array
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    Red face Rog aura core

    Can someone please help me. As you can see on the picture the app (AURA CORE) have violet color on the right side/num. pad. while in the laptops keyboard it is reddish. Same with other colors, it is different on the keyboard itself.(just on the right side tho)

  5. #435
    ROG Member Array
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    Great now my Aura SYNC and LiveDash are completely broken. I already tried to reinstall, cleared everything, but nothing is detected anymore. What a garbage software. I got a M11F, rgb strips and a 1080ti strix. None of them are detected. I got the latest drivers, software and bios. Congratulations Asus!!! Reinstall Windows is not a option for me.

  6. #436
    ROG Guru: Orange Belt Array Gofran PC Specs
    Gofran PC Specs
    MotherboardROG MAXIMUS XI FORMULA
    Processori9-9900K
    Memory (part number)F4-3200C14D-32gb
    Graphics Card #1Asus ROG STRIX GTX 1080 Ti
    MonitorDell 2417dg
    Storage #1970 evo 500gb
    Storage #2951 nvme 500gb
    CPU CoolerROG RYUO 240
    Power SupplyAsus RoG Thor 850W
    Keyboard Asus claymore
    Mouse Asus Spatha
    Mouse Pad Asus rog sheath
    OS Windows 10
    Accessory #1 Phanteks Evolv x

    Join Date
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    Quote Originally Posted by cajudoido View Post
    Great now my Aura SYNC and LiveDash are completely broken. I already tried to reinstall, cleared everything, but nothing is detected anymore. What a garbage software. I got a M11F, rgb strips and a 1080ti strix. None of them are detected. I got the latest drivers, software and bios. Congratulations Asus!!! Reinstall Windows is not a option for me.
    try to fully uninstall aura and live das with revouninstaller then shutdown pc fully remove also the power plug from psu wait 2 ot 5 min then put it back in and the try it again

  7. #437
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    Quote Originally Posted by Gofran View Post
    try to fully uninstall aura and live das with revouninstaller then shutdown pc fully remove also the power plug from psu wait 2 ot 5 min then put it back in and the try it again
    Thanks! I tried the revo and after check the option "show system components" I was able to uninstalled all Asus stuff. The Aura SYNC did returned to work, but not the LiveDash, still broken to me. The live dash only work the sensor information, not the gifs or images. I also fully shutdown the PC for more one hour.

  8. #438
    New ROGer Array
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    Apr 2019
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    No able to launch Aura Sync

    Hi guys, I have a new aura System. (Maximus XI Hero - with latest BIOS) At the first start of the software everything worked and all Aura components were recognized and could be controlled. But after i reboot *unfortunately the Aura sync software crashes when I start it. shut down take off psu wait a view minutes helped once but now "no responce" on start asus aura ( i am using thelatest version) now i don't have the possibility to make any settings. It seems that many users have problems with the software. Is there perhaps a solution to the problem or do we have to wait for a software update from Asus?

  9. #439
    ROG Member Array Fanskap PC Specs
    Fanskap PC Specs
    MotherboardAsus Maximus X Hero Wifi
    ProcessorIntel Core i9 9900K
    Memory (part number)Corsair Dominator Platinum RGB 3600CL16
    Graphics Card #1Asus Geforce RTX 2080Ti Strix OC
    MonitorACER XB270HU
    Storage #1Samsung 960 Pro 512GB, 960 Evo 500GB
    Storage #2Samsung EVO 850 1TB x2
    CPU CoolerCorsair H115i Platinum
    CasePhanteks Eclipse P600S TG
    Power SupplyCorsair AX1200i
    Keyboard Logitech G910 v2
    Mouse Logitech G903
    Headset Logitech G935
    Mouse Pad Logitech Powerplay
    OS Windows 10 Pro x64
    Network RouterAsus AC68U
    Accessory #1 Commander Pro W/ 6 HD RGB Fans
    Accessory #2 Lightning Node Pro W/ 4 RGB Strips
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    I managed to solve my aura issues. I did a complete uninstall with revo uninstaller and removed everything asus related.
    If you try this go in to the settings and check the box for system components so you can see everything.

    I then tried to install latest version but instead of launching and not detecting the aura devices like it did previously it would just crash instead and it was the same with 1.07.55.

    I installed 1.07.36. One of the recently blocked versions wich can still be launched in an elevated command prompt.
    My devices show up and i can control everything again.

    If you cant get 1.07.55 or 1.07.57 working and you want to try with 1.07.36 again this is what you can do to see if you can launch it .

    Create a text file (for example aura.txt) containing -> cd C:\Program Files (x86)\ASUS\AURA\
    start Aura.exe -> save file and rename it to aura.cmd -> right click and run as administrator.

    Why were these older versions blocked? Cant asus sign them with a new certificate if there were some security issues with the old ones?

  10. #440
    New ROGer Array
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    H370i with Ballistix RGB only one stick recognised by Aura

    Hi

    Previously Aura never found this Ballistix RAM at all - but updating to the latest download of Aura has resulted in one stick of a matched pair being recognised by Aura and the other stick being ignored and retaining its default colors.

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