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  1. #541
    ROG Junior Member Array kuzya_forever PC Specs
    kuzya_forever PC Specs
    MotherboardASUS ROG STRIX B350-F GAMING
    ProcessorRYZEN 1200
    Memory (part number)8GB RAM
    Graphics Card #1ASUS ROG STRIX GTX1050TI
    Keyboard ASUS TUF GAMING K7
    Mouse ASUS TUF GAMING M5

    Join Date
    Jan 2018
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    hi everyone! there's an issue with asus aura and my new tuf gaming m5 mouse. sometimes it (mouse) randomly stops working, but lighting still works and even stays in sync with other components. re-plugging the mouse cable helps, but this problem can happen again. also, if i use keyboard to open asus aura and press "refresh" button, mouse starts to work. i'm starting to get dissapointed in asus's products edit: it seems to be that "rainbow" mode causes this issue (atleast i didn't see this problem on any other modes). in addition to that, "rainbow" seems to be... slow at changing colors? i mean, colors change not that smooth on latest version as it was on older versions.
    Last edited by kuzya_forever; 08-05-2019 at 06:52 AM.

  2. #542
    ROG Enthusiast Array DarthLoloX PC Specs
    DarthLoloX PC Specs
    MotherboardAsus ROG Strix X570-E Gaming
    ProcessorAMD Ryzen 9 3900 X
    Memory (part number)G-Skill Trident Z RGB Series 3200 Mhz
    Graphics Card #1Asus ROG Matrix 2080 Ti
    Sound CardSupreme FX
    MonitorAsus ROG XG248Q
    Storage #1SSD M.2 NVMe Samsung 970 Evo Plus 1 GB
    Storage #2SSD M.2 NVMe Samsung 970 Evo PLus 1 GB
    CPU CoolerAsus ROG Ryujin 360
    CaseAsus Helios
    Power SupplyAsus Thor 1200 W
    Keyboard Asus ROG Claymore Core
    Mouse Asus ROG Gladius II Wireless
    Headset Asus ROG Strix Fusion Wireless
    Mouse Pad Asus ROG Sheath
    OS Windows 10 64-bit
    Accessory #1 Razer Tatarus V2
    Accessory #2 Razer Wolverine Ultimate
    Accessory #3 Razer Raiju Ultimate
    DarthLoloX's Avatar
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    Apr 2019
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    Quote Originally Posted by MrAgapiGC View Post
    Try and feed me back.

    1. Delete the file LastProfile.XML that is on C:\ProgramFile(x86)\LighttingService path.
    2. Go to Services and restart LightingServices. IF it is stop. Start and then right away restart.
    3. Restart the machine

    You can later IF you want power cycle as other has done. Take notes these will vary and some will or not work. I will take today another AMD motherboard and check these since not all have the same issues but most are like these. Do not force loading aura. just use it normal But works on 90% of the cases

    Attachment 81176
    Attachment 81177
    I finally get the file "LastProfile.XML" by testing another method as discribed from Member: "Hawaiitoast" today, but the poroblem still the same with the same message.

  3. #543
    New ROGer Array omerorge PC Specs
    omerorge PC Specs
    MotherboardAsus ROG Crosshair VII Hero
    ProcessorAMD Ryzen 5 3600
    Memory (part number)G.Skill Trident Z RGB DDR4 3200MHz CL16 - 16GB (2 x 8GB)
    Graphics Card #1Zotac Nvidia GTX 660
    MonitorSamsung 940BW
    Storage #1ADATA XPG SX8200 Pro NVMe - 256GB
    Storage #2Samsung 850 EVO SSD - 250GB
    CPU CoolerCooler Master ML240L RGB
    CaseCooler Master MasterBox MB511
    Power SupplySeasonic 620W 80+ Bronze S12II
    Keyboard Asus ROG Strix Flare
    Mouse Asus ROG Gladius II Origin
    Headset Corsair HS70 Wireless
    Mouse Pad Corsair MM300
    Headset/Speakers Technics SU-V620 - JBL infinity SM 155
    OS Windows 10 64 bit 1903
    Accessory #1 Monster Pusat Pro Wireless Gamepad
    Accessory #2 ASUS ROG Addressable 60CM LED
    Accessory #3 Aerocool AC120B

    Join Date
    Nov 2018
    Reputation
    10
    Posts
    8

    i use AMD X470 Crosshair VII Hero

    - AURA Sync - Recommended version [20/04/2018] : Yes, no problem. it's working
    --Version : 1.06.17 - it just works.

    - AURA Sync - Latest version [22/07/2019] : ERROR-Fail-Bug Not Working
    --Version : 1.07.71

  4. #544
    ROG Junior Member Array
    Join Date
    Apr 2015
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    10
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    1

    Quote Originally Posted by MrAgapiGC View Post
    Try and feed me back.

    1. Delete the file LastProfile.XML that is on C:\ProgramFile(x86)\LighttingService path.
    2. Go to Services and restart LightingServices. IF it is stop. Start and then right away restart.
    3. Restart the machine

    You can later IF you want power cycle as other has done. Take notes these will vary and some will or not work. I will take today another AMD motherboard and check these since not all have the same issues but most are like these. Do not force loading aura. just use it normal But works on 90% of the cases
    I'm on a ROG Strix X470-I and I've tried everything in this forum thread to no avail. I still get the "Aura Service" error on the newest version of Aura Sync.

  5. #545
    New ROGer Array
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    Jul 2019
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    How to fix VGA don't show in aura sync

    PC Spec
    Motherboard : Asus Strix Z270G Gaming
    VGA : Asus Strix ROG Vega 64

    VGA don't show in AURA Sync

    ----PC USe Lighting Control 1.06.17----

    Click image for larger version. 

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    Last edited by slowlife; 08-08-2019 at 03:49 PM.

  6. #546
    ROG Guru: Brown Belt Array MrAgapiGC PC Specs
    MrAgapiGC PC Specs
    MotherboardAsus Maximus XI Code
    Processor9900K
    Memory (part number)CMK32GX4M4B3600C18
    Graphics Card #1STRIX-GTX1080ti-O8G-GAMING
    MonitorAOC AGON AG2701QX (2)
    Storage #1Samsung 960 EVO 256GB
    Storage #2Kingston Savage 500GB
    CPU CoolerNzxt X74 360mm AIO
    CaseNzxt H700
    Power SupplyEVGA 850 G2
    Keyboard Logitech G810
    Mouse Asus Spartha
    Headset Hyper X Cloud Revolver S
    Mouse Pad Hyper X Fury S 900mx420mm
    Headset/Speakers Logitech Z337
    OS Windows 10 64btis
    Network RouterTpLink Archer C9
    Accessory #1 EKWB FANs all of them
    MrAgapiGC's Avatar
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    Nov 2011
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    Posts
    1,583

    Thanks for the feedback. I will check that again. since just now i use the fix on 2 machines and they are working. Now. please note, all the machines never use ccleanners or apps like that. i will coordinate another machine on the weekend.
    Learn, Play Enjoy!

  7. #547
    New ROGer Array Törgue PC Specs
    Törgue PC Specs
    MotherboardASUS ROG Strix B350-F Gaming
    ProcessorAMD Ryzen 5 1600X @ 4.0GHz
    Memory (part number)16GB HyperX Predator 2933MHz
    Graphics Card #1Sapphire Pulse Radeon RX 5700
    MonitorASUS MX27AQ & MX279H
    Storage #1Corsair MP300 M.2 NVMe 120GB (OS Drive)
    Storage #2Samsung 850 EVO 500GB SSD (Games) - Kingston A400 240GB SSD (Storage) - WD Blue 500GB HDD (Backup)
    CPU CoolerCorsair H60
    CaseAeroCool Quartz
    Power SupplyCorsair TX550M
    Keyboard Corsair K63
    Mouse Corsair Harpoon
    Mouse Pad Corsair MM200 Extended
    Headset/Speakers Creative GigaWorks T40 Series II
    OS Windows 10 Home
    Network RouterASUS DSL-AC52U (VDSL lines broken - Temporarily using TP-Link TL-MR6400 for 4G connection)
    Accessory #1 Arctic BioniX P120 CPU Radiator Fan
    Accessory #2 Arctic F12 PWM PST Case fans
    Törgue's Avatar
    Join Date
    Jun 2019
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    Quote Originally Posted by slowlife View Post
    PC Spec
    Motherboard : Asus Strix Z270G Gaming
    VGA : Asus Strix ROG Vega 64

    VGA don't show in AURA Sync

    ----PC USe Lighting Control 1.06.17----

    Click image for larger version. 

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ID:	81318
    Try downgrading your Radeon Software to version 19.6.3 (June 27).

    You can find the driver here: Link to AMD for download

  8. #548
    New ROGer Array
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    Jul 2019
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    Quote Originally Posted by Törgue View Post
    Try downgrading your Radeon Software to version 19.6.3 (June 27).

    You can find the driver here: Link to AMD for download
    I have already programmed as you suggested.
    Aura Sync is available.
    thank you.

    --Can we update the program?
    --Or that it should not.

    thank you.

  9. #549
    ROG Enthusiast Array DarthLoloX PC Specs
    DarthLoloX PC Specs
    MotherboardAsus ROG Strix X570-E Gaming
    ProcessorAMD Ryzen 9 3900 X
    Memory (part number)G-Skill Trident Z RGB Series 3200 Mhz
    Graphics Card #1Asus ROG Matrix 2080 Ti
    Sound CardSupreme FX
    MonitorAsus ROG XG248Q
    Storage #1SSD M.2 NVMe Samsung 970 Evo Plus 1 GB
    Storage #2SSD M.2 NVMe Samsung 970 Evo PLus 1 GB
    CPU CoolerAsus ROG Ryujin 360
    CaseAsus Helios
    Power SupplyAsus Thor 1200 W
    Keyboard Asus ROG Claymore Core
    Mouse Asus ROG Gladius II Wireless
    Headset Asus ROG Strix Fusion Wireless
    Mouse Pad Asus ROG Sheath
    OS Windows 10 64-bit
    Accessory #1 Razer Tatarus V2
    Accessory #2 Razer Wolverine Ultimate
    Accessory #3 Razer Raiju Ultimate
    DarthLoloX's Avatar
    Join Date
    Apr 2019
    Reputation
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    Posts
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    By the way, all my problems came after I updated the BIOS of my motherboard. Maybe related to bios, maybe not, hard to say.*

  10. #550
    ROG Guru: Orange Belt Array MoKiChU PC Specs
    MoKiChU PC Specs
    MotherboardASUS ROG Strix Z370-F Gaming
    ProcessorIntel Core i7-8700K
    Memory (part number)Corsair Vengeance RGB DDR4 2666MHz CL16 - 16GB (2 x 8GB)
    Graphics Card #1ASUS ROG Strix GTX 1080 Ti OC
    MonitorASUS ROG Strix XG35VQ
    Storage #1SSD Samsung 960 EVO 256GB
    Storage #2SSHD Seagate 2TB
    CPU CoolerCooler Master ML240L RGB
    CaseBitFenix Enso
    Power SupplyCorsair TX850M (850W)
    Keyboard Logitech G413
    Mouse Logitech G502
    Mouse Pad PECHAM MPad-XXL
    Headset/Speakers Logitech Z333
    OS Windows 10 64 bit 1909/19H2/18363.x
    MoKiChU's Avatar
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    Aug 2013
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    Hello everyone,

    New version of AURA RGB for Graphic Card has just been released :

    - AURA RGB for Graphic Card - Latest version [15/08/2019] :
    ----Version : 0.0.6.3
    ----Download : https://dlcdnets.asus.com/pub/ASUS/G...ver0.0.6.3.zip
    ----
    - AURA RGB now supports custom cards, including ROG STRIX 5700XT and ROG STRIX 5700.
    --------Install/Update process : - Launch "AURA RGB Lighting Control for Graphic card & XG-STATION verx.x.x.x.exe" (Right click > Run as administrator)

    Thread updated.

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