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  1. #1
    ROG Junior Member Array
    Join Date
    Feb 2018

    GL703VM plagued with issues


    I bought a GL703VM from an online retailer (emag) in romania. This happened in February. It was dead on arrival. Sent it back forcfull refund. I decided to give asus another try and bought the same model from the same retailer. 40 days later one of the coolers started making loud weird noises, and if i say loud and weird imagine i know how this laptop sounds on full load. Sent it to warranty since romania has no official asus service or store, to an authorised service for warranty. Went there for 2 weeks and it was returned to me without anything being touched and according to the service paper - cooler and thermal paste were replaced. They were not. Laptop sounds the same. Sent it once again, i was told no defect was found. So no one is taking responsibility for the fact that i spent *1200 Eur on a device with problems. I have made a complaint with the romanian authorities but it will take a long time. How can i solve this? I am incredibly frustrated since i bought a laptop that is now 3 months old and already was in the service for 30 days. The service is called depanero, and they are known as being crap, but this is the warranty the *shop provided. Since the guy in the service tells me it is running at the right parameters although it is not, *I want a full reimbursment because this is preposterous. Thank you and maybe you can help*

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