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  1. #21
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    Quote Originally Posted by crispi420 View Post
    SOLVED WITH THESE STEPS

    Hi there!
    Had the same issue. Go to device manager and right click on keyboard, press "update driver". Choose search drivers on this pc and then press choose from already installed drivers. There must be HID Keyboard Device, choose it instead of ASUS NUMPAD

    THX to hadaryach
    This really should be a Sticky, I've been looking for a solution to this issue for months. I've talked to Asus several times and they are not even aware of this solution, they always just say to rollback to the previous version of windows.

    Brilliant! Great Stuff!

  2. #22
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    Didn't work for me ;\

  3. #23
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    Thanks

    Quote Originally Posted by hadarych View Post
    Hi there!
    Had the same issue. Go to device manager and right click on keyboard, press "update driver". Choose search drivers on this pc and then press choose from already installed drivers. There must be HID Keyboard Device, choose it instead of ASUS NUMPAD

    Thanks,
    It works perfect.

  4. #24
    ROG Member Array PeterCruch PC Specs
    PeterCruch PC Specs
    Laptop (Model)ASUSPRO PX753VD-GC081R
    MotherboardROG STRIX GL753VD
    ProcessorIntel Core i7-7700HQ 2.8 GHz / 3.8 GHz (in turbo mode) 7th Generation Kaby Lake / Quad-Core
    Memory (part number)32768 MB DDR4 (2 x 16 GB)
    Graphics Card #1Intel(R) HD Graphics 630
    Graphics Card #2NVIDIA GeForce GTX 1050
    Sound CardRealtek(High Definition Audio)
    MonitorIntel (R) HD Graphics 630
    Storage #1237 Go
    Storage #2931 Go
    CPU CoolerICE AUDIO WIZARD
    Keyboard PIH
    Mouse logitech wireless
    Headset AKG,Philips and mores....
    Headset/Speakers 2 built-in stereo speakers
    OS Window 10 pro x 86 (64bits)
    PeterCruch's Avatar
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    Nov 2018
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    keyboard error impossible to use

    Didn't work for me too
    3 rd time it happens to me it's really boring because the pc does not work any more i have follow all instructions but nothing......
    Please i need help ?
    Last edited by PeterCruch; 12-03-2018 at 12:00 AM.

  5. #25
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    Wow this was finally stickied.

    Up to this day I can not get it fixed.

    I got this laptop in January and then after april the keyboard has not been working ever since.. wow.

    I tried EVERYTHING. The only thing that I haven't done yet is replaced the keyboard.

  6. #26
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    Quote Originally Posted by hadarych View Post
    hi there!
    Had the same issue. Go to device manager and right click on keyboard, press "update driver". Choose search drivers on this pc and then press choose from already installed drivers. There must be hid keyboard device, choose it instead of asus numpad
    big thanks !

  7. #27
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    Hi. I'm contemplating on buying a new keyboard, mine stopped working last april.

    One thing I noticed tho, the lighting by the speaker and the ROG eye sign backlight is linked to the keyboard? Because I have no backlight but I assume those would be separate?

    Just want to know this before I attempt to put in a new keyboard.

  8. #28
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    GL502VS Keyboard stopped working, exclamation point on Asus Nupad Icon in device mana

    Quote Originally Posted by hadarych View Post
    Hi there!
    Had the same issue. Go to device manager and right click on keyboard, press "update driver". Choose search drivers on this pc and then press choose from already installed drivers. There must be HID Keyboard Device, choose it instead of ASUS NUMPAD


    This fix worked for me!! Thank you.

  9. #29
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    I have the same problem, but it doesn't work for me, I tried everything, I don't know what to do

  10. #30
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    Now if we could find a way to permanently delete this asus driver! Each and every update have to change the driver, its getting old. Has to be a way to remove the asus driver once and for all!

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