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  1. #11
    ROG Member Array crispi420's Avatar
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    Quote Originally Posted by hadarych View Post
    Hi there!
    Had the same issue. Go to device manager and right click on keyboard, press "update driver". Choose search drivers on this pc and then press choose from already installed drivers. There must be HID Keyboard Device, choose it instead of ASUS NUMPAD
    ahhahahahahhahahahahhahahahahhahahahahahhahahahaha hhahahahhaha THANK UUU!
    this worked... finally...
    thank u so much

  2. #12
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    Quote Originally Posted by hadarych View Post
    Hi there!
    Had the same issue. Go to device manager and right click on keyboard, press "update driver". Choose search drivers on this pc and then press choose from already installed drivers. There must be HID Keyboard Device, choose it instead of ASUS NUMPAD
    THX <3 It worked <3 <3 <3

  3. #13
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    Thanks Bro

    Quote Originally Posted by TRKORAY49 View Post
    THX <3 It worked <3 <3 <3


    Many thanks to these people who still help other dudes having wierd issues.


    Cheers

  4. #14
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    Wow I'm glad I found this. Tried the update a third time and with the advice here, got my keyboard back.
    THANK YOU!!!!!!!!!

  5. #15
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    Thank you !

    Quote Originally Posted by hadarych View Post
    Hi there!
    Had the same issue. Go to device manager and right click on keyboard, press "update driver". Choose search drivers on this pc and then press choose from already installed drivers. There must be HID Keyboard Device, choose it instead of ASUS NUMPAD
    Hello !

    Thank you very much for the fix... It worked perfectly on my ASUS FX502VM (close to GL502VM) !

    After the Windows 10 april update last night, my keyboard did not work any more...

    I just plugged an USB keyboard so i can use my laptop, googled the problem and found the fix here...

    Thanks to you i fixed the problem 1 minute after the Windows 10 update was ended !

    Now i can unplug the USB keyboard and use my laptop keyboard normally...

    Thank you for the help

    +++
    basthi
    Last edited by basthi; 05-17-2018 at 11:26 AM.

  6. #16
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    Quote Originally Posted by hadarych View Post
    Hi there!
    Had the same issue. Go to device manager and right click on keyboard, press "update driver". Choose search drivers on this pc and then press choose from already installed drivers. There must be HID Keyboard Device, choose it instead of ASUS NUMPAD
    I try to install Asus NUMPad driver and the windows exclamation error Try installing the driver and it tells me that it is not compatible with the OS system.

    I installed HID generic driver.

    Please asus !!!
    Last edited by Tri4C3; 05-18-2018 at 02:38 PM.

  7. #17
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    ASUS NUMBER PAD is the original drivers and the id hardware is HID_Device_System_Keyboard

  8. #18
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    I used Iobit Advanced SystemCare which fixed the keyboard issue for my GL502VM: https://www.iobit.com/nl/advancedsystemcarefree.php

  9. #19
    ROG Member Array crispi420's Avatar
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    SOLVED WITH THESE STEPS

    Hi there!
    Had the same issue. Go to device manager and right click on keyboard, press "update driver". Choose search drivers on this pc and then press choose from already installed drivers. There must be HID Keyboard Device, choose it instead of ASUS NUMPAD

    THX to hadaryach

  10. #20
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    Talking I have fixed it entirely .

    For me i fixed the problem by re-installing the ATK driver, i have find this driver on the official web site (here for the GL702VM and GL702VMK : https://www.asus.com/ca-fr/Laptops/R...Desk_Download/ )
    Now it's work with all the features.

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