gl502vmk keyboard stop working after Windows 10 update, version 1803 - solved?

[DropPacket]

SOLVED WITH THESE STEPS

Hi there!
Had the same issue. Go to device manager and right click on keyboard, press "update driver". Choose search drivers on this pc and then press choose from already installed drivers. There must be HID Keyboard Device, choose it instead of ASUS NUMPAD

THX to hadaryach

This really should be a Sticky, I've been looking for a solution to this issue for months. I've talked to Asus several times and they are not even aware of this solution, they always just say to rollback to the previous version of windows.

Brilliant! Great Stuff!

[karimcambridge]

Didn't work for me ;\

[Gtronquist]

Hi there!
Had the same issue. Go to device manager and right click on keyboard, press "update driver". Choose search drivers on this pc and then press choose from already installed drivers. There must be HID Keyboard Device, choose it instead of ASUS NUMPAD

Thanks,
It works perfect.

[PeterCruch]

Didn't work for me too
3 rd time it happens to me it's really boring because the pc does not work any more i have follow all instructions but nothing......
Please i need help ?

[karimcambridge]

Wow this was finally stickied.

Up to this day I can not get it fixed.

I got this laptop in January and then after april the keyboard has not been working ever since.. wow.

I tried EVERYTHING. The only thing that I haven't done yet is replaced the keyboard.

[musat1nicolae]

hi there!
Had the same issue. Go to device manager and right click on keyboard, press "update driver". Choose search drivers on this pc and then press choose from already installed drivers. There must be hid keyboard device, choose it instead of asus numpad

big thanks !

[karimcambridge]

Hi. I'm contemplating on buying a new keyboard, mine stopped working last april.

One thing I noticed tho, the lighting by the speaker and the ROG eye sign backlight is linked to the keyboard? Because I have no backlight but I assume those would be separate?

Just want to know this before I attempt to put in a new keyboard.

[wkbaxter]

Hi there!
Had the same issue. Go to device manager and right click on keyboard, press "update driver". Choose search drivers on this pc and then press choose from already installed drivers. There must be HID Keyboard Device, choose it instead of ASUS NUMPAD

This fix worked for me!! Thank you.

[gerZu]

I have the same problem, but it doesn't work for me, I tried everything, I don't know what to do

[DropPacket]

Now if we could find a way to permanently delete this asus driver! Each and every update have to change the driver, its getting old. Has to be a way to remove the asus driver once and for all!