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05-10-2018 08:21 PM #1
- Join Date
- Oct 2016
- Reputation
- 10
- Posts
- 16
Sending in a PG with a scratch 9 months later still possible?
Hello there,
My monitor came when I purchased it with a scratch. After that, I was on a students-exchange for half a year and now I was thinking about whether it is possible to still get it swapped? I've own a lot of Asus products (X99 Deluxe II and Strix 1080 Ti right now for example) and usually don't complain but now that I see it again, I wonder whether my still eligible to have it swapped?
Thanks in advance for all the help on this board.
Michael
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05-17-2018 08:17 AM #2
Hello Melodist;
It would be best if you contact your local dealer for information since policies may vary between countries.
However, i don't think it can be swapped because 9 months has passed since your purchase. You can still send it for RMA, though.
Thank you