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  1. #1
    ROG Member Array
    Join Date
    Oct 2016
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    Sending in a PG with a scratch 9 months later still possible?

    Hello there,

    My monitor came when I purchased it with a scratch. After that, I was on a students-exchange for half a year and now I was thinking about whether it is possible to still get it swapped? I've own a lot of Asus products (X99 Deluxe II and Strix 1080 Ti right now for example) and usually don't complain but now that I see it again, I wonder whether my still eligible to have it swapped?

    Thanks in advance for all the help on this board.

    Michael

  2. #2
    ASUS HQ Service Rep Array Bill@ASUS's Avatar
    Join Date
    Dec 2015
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    Hello Melodist;
    It would be best if you contact your local dealer for information since policies may vary between countries.
    However, i don't think it can be swapped because 9 months has passed since your purchase. You can still send it for RMA, though.
    Thank you

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