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05-11-2018 12:06 PM #1
Gofran PC Specs Motherboard ROG MAXIMUS XI FORMULA Processor i9-9900K Memory (part number) F4-3200C14D-32gb Graphics Card #1 Asus ROG STRIX GTX 1080 Ti Monitor Dell 2417dg Storage #1 970 evo 500gb Storage #2 951 nvme 500gb CPU Cooler ROG RYUO 240 Power Supply Asus RoG Thor 850W Keyboard Asus claymore Mouse Asus Spatha Mouse Pad Asus rog sheath OS Windows 10 Accessory #1 Phanteks Evolv x
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Gtx 1080ti asus strix repair fail second time
so send mine gpu for repair asus chech bv up on receiving first time it was all damaged and bent see first piture how i received it first time
https://drive.google.com/open?id=1nK..._7pXy8DPr2YEgu
and now after few weeks later i received damage on the other side please can sombody at asus what happend
https://drive.google.com/open?id=1nK..._7pXy8DPr2YEgu see second reapair picture how it looks like now
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05-11-2018 02:36 PM #2
Gofran PC Specs Motherboard ROG MAXIMUS XI FORMULA Processor i9-9900K Memory (part number) F4-3200C14D-32gb Graphics Card #1 Asus ROG STRIX GTX 1080 Ti Monitor Dell 2417dg Storage #1 970 evo 500gb Storage #2 951 nvme 500gb CPU Cooler ROG RYUO 240 Power Supply Asus RoG Thor 850W Keyboard Asus claymore Mouse Asus Spatha Mouse Pad Asus rog sheath OS Windows 10 Accessory #1 Phanteks Evolv x
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so this is how i received it when it first was under rma and they replace a fan because of mine issue
i told the shop in germany was not happy with result and i had to return it again so second time when received i open it again and checked for damage it seems they cleaned it a little and still some fins area are scratched that you can clearly see and i was little shocked when i saw this
so this second repair
this was first also but not repaird yet dont know why
Last edited by Gofran; 05-11-2018 at 08:03 PM.
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05-15-2018 07:58 AM #3
Gofran PC Specs Motherboard ROG MAXIMUS XI FORMULA Processor i9-9900K Memory (part number) F4-3200C14D-32gb Graphics Card #1 Asus ROG STRIX GTX 1080 Ti Monitor Dell 2417dg Storage #1 970 evo 500gb Storage #2 951 nvme 500gb CPU Cooler ROG RYUO 240 Power Supply Asus RoG Thor 850W Keyboard Asus claymore Mouse Asus Spatha Mouse Pad Asus rog sheath OS Windows 10 Accessory #1 Phanteks Evolv x
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Just wondering should i post this somewhere else ? Or is this area actualy nobody around
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05-17-2018 09:18 AM #4
Hello Gofan;
Thank you for your inquiry. We are still checking the photos you provided.
Regarding the physical damage you claimed, does this effect any performance and functionality of the card?
Thank you
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05-17-2018 06:05 PM #5
Gofran PC Specs Motherboard ROG MAXIMUS XI FORMULA Processor i9-9900K Memory (part number) F4-3200C14D-32gb Graphics Card #1 Asus ROG STRIX GTX 1080 Ti Monitor Dell 2417dg Storage #1 970 evo 500gb Storage #2 951 nvme 500gb CPU Cooler ROG RYUO 240 Power Supply Asus RoG Thor 850W Keyboard Asus claymore Mouse Asus Spatha Mouse Pad Asus rog sheath OS Windows 10 Accessory #1 Phanteks Evolv x
- Join Date
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Hello
thank you for responding
i did not use it because of the damage i put it back in the box its no show because i have a window and when looking in to case i now see a damaged gpu
and the bent fins that i showed on after first repair and got back on second repair also now is showing that its scratch damage trace after its been moved its difficult to take a picture of that
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05-17-2018 06:21 PM #6
Gofran PC Specs Motherboard ROG MAXIMUS XI FORMULA Processor i9-9900K Memory (part number) F4-3200C14D-32gb Graphics Card #1 Asus ROG STRIX GTX 1080 Ti Monitor Dell 2417dg Storage #1 970 evo 500gb Storage #2 951 nvme 500gb CPU Cooler ROG RYUO 240 Power Supply Asus RoG Thor 850W Keyboard Asus claymore Mouse Asus Spatha Mouse Pad Asus rog sheath OS Windows 10 Accessory #1 Phanteks Evolv x
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please see also 4 picture because that is one of the reason is why i am not using its because of all bent high profile where to put screws for holding gpu
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05-18-2018 03:14 AM #7
Hello
Can you please send me a PM with any of the following details that you do have available?
Product S/N:
Case ID#:
RMA#:
Also please pass me your contact details:
Full name:
Phone#:
Email:
I'll pass your case to related personnel and department for further investigation
Thank you
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05-23-2018 07:14 PM #8
Gofran PC Specs Motherboard ROG MAXIMUS XI FORMULA Processor i9-9900K Memory (part number) F4-3200C14D-32gb Graphics Card #1 Asus ROG STRIX GTX 1080 Ti Monitor Dell 2417dg Storage #1 970 evo 500gb Storage #2 951 nvme 500gb CPU Cooler ROG RYUO 240 Power Supply Asus RoG Thor 850W Keyboard Asus claymore Mouse Asus Spatha Mouse Pad Asus rog sheath OS Windows 10 Accessory #1 Phanteks Evolv x
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thank you for respond but i have shipped it back
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05-25-2018 03:39 AM #9
Hello Gofran;
Do you still have the mentioned information available?
It would be best if you can provide them to me so that we can easily track your product
Thank you
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05-29-2018 01:59 PM #10
Gofran PC Specs Motherboard ROG MAXIMUS XI FORMULA Processor i9-9900K Memory (part number) F4-3200C14D-32gb Graphics Card #1 Asus ROG STRIX GTX 1080 Ti Monitor Dell 2417dg Storage #1 970 evo 500gb Storage #2 951 nvme 500gb CPU Cooler ROG RYUO 240 Power Supply Asus RoG Thor 850W Keyboard Asus claymore Mouse Asus Spatha Mouse Pad Asus rog sheath OS Windows 10 Accessory #1 Phanteks Evolv x
- Join Date
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Did you receive mine pm