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  1. #1
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    Z370 X HERO - Can't find M.2. NVME drive in the BIOS boot options

    Hi,
    I've installed an Adata SX8000 M.2. PCIE drive in the second M.2 Socket (the screws are so damn tight on the first socket I can't get the ROG heat sink off).

    I'm running BIOS version 1301 with an I8700k, 16gb Team Xtreem RAM, 2x Crucial SSDs, 1 DVD optical drive, GTX 1080.

    From within windows I can find the drive, format it, write files to. However I cloned the drive with Asus clone and then again with Acronis true image but I cannot find it as an option for a boot drive in the BIOS. I can't even figure out how to do a clean install when the drive doesn't show in the BIOS.

    I have tried clearing the CMOS and disconnecting my other two SSD drives but the only boot option I get is my optical drive.

    I have enabled 4x support for M.2. in the BIOS

    I have tried CSM enabled & disabled and I have tried disabling legacy USB support.

    Any ideas?

  2. #2
    ROG Guru: Brown Belt Array NemesisChild PC Specs
    NemesisChild PC Specs
    MotherboardASUS Maximus X Hero (WI-FI AC)
    ProcessorIntel i7 8700K
    Memory (part number)G.Skill F4-3600C16D-16GTZR
    Graphics Card #1Nvidia GTX 1070 Ti FE
    Graphics Card #2Nvidia GTX 1070 Ti FE
    MonitorASUS ROG Swift PG278Q
    Storage #1Samsung 970 PRO 512GB NVMe M.2
    Storage #2WD Black 2TB 7200 RPM 64MB Cache
    CPU CoolerNZXT Kraken X42
    CaseCooler Master HAF 932 Advanced
    Power SupplyEVGA SuperNova 1200 P2
    Keyboard Logitech G910 Orion Spark
    Mouse Logitech G703 Wireless
    Headset Logitech G Pro
    Mouse Pad SteelSeries
    OS Windows 10 Home x64 (UEFI)
    Network RouterLinksys WRT1900AC
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    Have you looked into a possible firmware update for the Adata M.2 SSD?

    Do you have another M.2 drive to test in the bios?
    Intel i7 8700K@ 5.2GHz (Delidded)
    ASUS Maximus X Hero (Bios 1801)
    NZXT Kraken X42
    G.Skill TridentZ@ 4000MHz CL16 2x8GB
    SLI: 2x Nvidia GTX 1070 Ti FE@ 2025/2025MHz
    OS: Samsung 970 PRO 512GB NVMe M.2
    Storage: Samsung 960 EVO 500GB NVMe M.2
    Storage: 2x Samsung 850 EVO 500GB
    Storage: WD Black 7200 RPM 64MB Cache 2TB
    EVGA SuperNova 1200 P2
    Cooler Master HAF 932 Advanced

  3. #3
    ROG Guru: Orange Belt Array chevell65 PC Specs
    chevell65 PC Specs
    MotherboardROG Strix Z370-H, ROG Maximus VII Z97
    ProcessorIntel 4790K 4.6GHz, Intel i5 8400, Intel e8600 Wolfdale, Intel Q9650 Yorkfield, Intel E6750 Conroe
    Memory (part number)16GB G.Skill PC3600
    Graphics Card #1GTX 660 OC
    MonitorAsus 23"
    CaseCorsair clear case
    Power SupplyThermaltake
    Keyboard Logitech G15
    Mouse Logitech G9
    OS Windows 10 Pro
    Network RouterDLink DIR-655, Asus AC88
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    Are you trying to install Windows 10 to this drive or Windows 7 which requires some extra steps.

  4. #4
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    Quote Originally Posted by NemesisChild View Post
    Have you looked into a possible firmware update for the Adata M.2 SSD?

    Do you have another M.2 drive to test in the bios?
    Hi,
    here is an update for anyone in a similar situation:

    Yes I installed the latest firmware on the SX8000 drive. But despite that It wasn't even being detected by windows install media. Even though it was showing in windows disk manager! Unfortunately II don't have another M.2. I can test with.

    Cloning my current windows install onto the NVME failed multiple times with different tools. I think something to do with MBR type not being compatible with NVME drives.

    However:

    I eventually managed to get it working by using Windows disk management to format to GPT and then assigning it a drive letter. Then disconnected all my other drives, booted to a USB with Windows 10 install creation media on and putting a fresh install of windows 10 on.

    This was working fine and I was going about installing my programs and restoring my files when Windows 10 decided to hijack the computer for an automatic update..... when it was done I was back to square one - I couldn't boot as the drive was not being detected in the BIOS. Tried clearing cmos, using F8 to select boot device, attempting a repair with windows creation media... no luck.

    So at this point I think there are 3 possible issues:

    1) I have a faulty NVME drive.
    2) I have a faulty motherboard.
    3) Despite being on the QVL there is some kind of incompatibility or driver issue with SX8000, windows 10 and the ASUS bios.

    I'm returning the drive. I wasted hours trying to get this damn thing to work for what will be minimal speed gains anyway.

    I may REM the motherboard too because the number 1 M.2. slot heat shield has been screwed on so tightly I cannot get it off to access it.

    I'm going to get a regular sata cable SSD in replacement. M.2. is simply not worth the hassle. The internet is full of people having issues. I already added a second sata cabled SSD for game storage and it took literally seconds to get it up and running.

  5. #5
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    Quote Originally Posted by chevell65 View Post
    Are you trying to install Windows 10 to this drive or Windows 7 which requires some extra steps.
    Originally I was trying to clone the drive. Then I just wanted to get the damn thing to even register in the BIOS / windows environment. Finally I tried a clean install as above.

    None worked properly. I have never had such issues before. So much wasted time

  6. #6
    ROG Guru: Orange Belt Array chevell65 PC Specs
    chevell65 PC Specs
    MotherboardROG Strix Z370-H, ROG Maximus VII Z97
    ProcessorIntel 4790K 4.6GHz, Intel i5 8400, Intel e8600 Wolfdale, Intel Q9650 Yorkfield, Intel E6750 Conroe
    Memory (part number)16GB G.Skill PC3600
    Graphics Card #1GTX 660 OC
    MonitorAsus 23"
    CaseCorsair clear case
    Power SupplyThermaltake
    Keyboard Logitech G15
    Mouse Logitech G9
    OS Windows 10 Pro
    Network RouterDLink DIR-655, Asus AC88
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    Man that sucks, I know the feeling. I had an out dated harddrive that was wrecking havoc on my clean installs, the drive wasn't bad, it was just outdated so Windows wouldn't shut down or boot up after a clean install. As soon as that drive was removed it was all back to normal. Wasted the entire day trying to figure out which drive was the culprit.

  7. #7
    ROG Guru: Yellow Belt Array
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    Quote Originally Posted by daydreamer1 View Post
    Hi,
    here is an update for anyone in a similar situation:

    Yes I installed the latest firmware on the SX8000 drive. But despite that It wasn't even being detected by windows install media. Even though it was showing in windows disk manager! Unfortunately II don't have another M.2. I can test with.

    Cloning my current windows install onto the NVME failed multiple times with different tools. I think something to do with MBR type not being compatible with NVME drives.

    However:

    I eventually managed to get it working by using Windows disk management to format to GPT and then assigning it a drive letter. Then disconnected all my other drives, booted to a USB with Windows 10 install creation media on and putting a fresh install of windows 10 on.

    This was working fine and I was going about installing my programs and restoring my files when Windows 10 decided to hijack the computer for an automatic update..... when it was done I was back to square one - I couldn't boot as the drive was not being detected in the BIOS. Tried clearing cmos, using F8 to select boot device, attempting a repair with windows creation media... no luck.

    So at this point I think there are 3 possible issues:

    1) I have a faulty NVME drive.
    2) I have a faulty motherboard.
    3) Despite being on the QVL there is some kind of incompatibility or driver issue with SX8000, windows 10 and the ASUS bios.

    I'm returning the drive. I wasted hours trying to get this damn thing to work for what will be minimal speed gains anyway.

    I may REM the motherboard too because the number 1 M.2. slot heat shield has been screwed on so tightly I cannot get it off to access it.

    I'm going to get a regular sata cable SSD in replacement. M.2. is simply not worth the hassle. The internet is full of people having issues. I already added a second sata cabled SSD for game storage and it took literally seconds to get it up and running.
    I am sure nothing is wrong with your M.2 device. Problem is you are missing some important steps to get it to work. First of all in Bios you must confgure your BIOS boot settings to UEFI and secure Boot.
    Then you have to disable all other drives but M.2 before installing Windows. Remember this: UEFI in BIOS! Then after Windows 10 instal you have to download M.2 driver for you M.2 device....not Windows generic driver.

    You missed the last issue...nr.4. YOU!

    I have never had any issue with M.2 devices. You have to use some time to learn how to configure BIOS and set it up so your M.2 device works. When you configure your BOOT sequense in BIOS, your m.2 device must use Windows Boot Manager as boot option nr. 1

  8. #8
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    Quote Originally Posted by emsir View Post
    I am sure nothing is wrong with your M.2 device. Problem is you are missing some important steps to get it to work. First of all in Bios you must confgure your BIOS boot settings to UEFI and secure Boot.
    Then you have to disable all other drives but M.2 before installing Windows. Remember this: UEFI in BIOS! Then after Windows 10 instal you have to download M.2 driver for you M.2 device....not Windows generic driver.

    You missed the last issue...nr.4. YOU!

    I have never had any issue with M.2 devices. You have to use some time to learn how to configure BIOS and set it up so your M.2 device works. When you configure your BOOT sequense in BIOS, your m.2 device must use Windows Boot Manager as boot option nr. 1
    Of course it could be user error but ask yourself how I got windows up working (albeit briefly) if I couldn't manage basic steps required to get windows installed in the first place?

    You have never had issues, good for you. That doesn't mean other people haven't. Do a search... my issue is far from unique.

    I spent ages trying various bios settings, disabling and enabling stuff. Why do you think I was so damn exasperated with it all. I tried every recommended step and configuration as well as experimenting with anything half way likely. It simply would not work properly.

    My regular SATA SSD arrived from Amazon this morning. I installed the software and drivers, cloned my drive, changed the boot settings and it was all up and running in just over an hour.

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