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  1. #1
    New ROGer Array
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    Question AI Suite 2/AI Suite 3

    Hi,

    I have a huge problem with the AI Suite 2 and the AI Suite 3.
    First of all, the required data:
    - Asus PRIME B350-PLUS (before: M5A97 EVO R2.0) with latest BIOS
    - Windows 10 Pro (Spring Creators Update)

    My Problem is, that I changed the Motherboard from M5A97 EVO R2.0 to PRIME B350-PLUS and I did not uninstall the AI Suite 2 right before the HW change.
    So now, I have the AI Suite 2 and the AI Suite 3 installed on my PC and I can not get rid of AI Suite 2 because the Uninstall Program states that it is not compatible with the Hardware.
    I tried just about everything: Uninstall Program, Cleaner from the Forum, CCleaner, deleting the folders on C: (which did not work)
    Right now, I have no idea what to do.
    Please help! :-)
    Thanks!!

  2. #2
    ROG Guru: Brown Belt Array davemon50 PC Specs
    davemon50 PC Specs
    Laptop (Model)Asus G752VY-DH72 (17") and Asus G752VT-DH74 (17")
    MotherboardAsus ROG LGA2011-v3 Rampage V Edition 10, x99 EATX
    ProcessorIntel Core i7-6950X Extreme 10-core 25MB Cache 3.0 GHz
    Memory (part number)Corsair Vengeance LPX Red DDR4 DRAM 64GB-4x16 3333 (CMK64GX4M4B3333C16R)
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    Graphics Card #2Sapphire Nitro Radeon R9 Fury 4GB HBM Backplate
    Sound CardAsus SupremeFX Hi-Fi Audio DAC
    Monitor(2) Dell UltraSharp U2515H 25-inch monitors
    Storage #1(3) SSD's - Samsung 960 1TB M.2, Intel 535 480G, Intel 510 250G
    Storage #2(3) HDD's - Western Digital Caviar Black 2TB 3.5-in SATA III 64MB Cache
    CPU CoolerCorsair Hydro Series H80
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    Power SupplyCorsair Digital AXi-Series AX1200i (1200W) 80+ Platinum Rating
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    OS Windows 10 Pro 64-Bit
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    There are a lot of similar threads like this online. For a couple folks with this issue, they were successful reinstalling the program and then uninstalling it. Are you able to do that on your new board? Do you still have the install file(s)? Or can download it from your board's site?
    Davemon50

  3. #3
    New ROGer Array
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    Quote Originally Posted by davemon50 View Post
    There are a lot of similar threads like this online. For a couple folks with this issue, they were successful reinstalling the program and then uninstalling it. Are you able to do that on your new board? Do you still have the install file(s)? Or can download it from your board's site?
    Hi davemon50,
    thank you very much for your reply.
    I searched the web and read a lot about this. I actually can install the AI Suite 3 but then Windows won't let me uninstall it. So AI Suite 2 and 3 are not working at the moment on Windows.
    Is there anything else I can try?
    Thanks!

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