Results 1 to 2 of 2
  1. #1
    New ROGer Array
    Join Date
    May 2018
    Reputation
    10
    Posts
    1

    STRIX z270f gaming

    Customer support is telling me to return the motherboard to the retailer but the retailer is now bankrupt and will only accept returns for 'non faulty goods returned within 30 days'.

    Asus 3 year warranty on motherboards applies 100% to the faulty motherboard I got.

    What do I do next ?

    The motherboard pwr_led comes on for a second and turns off and if I don't disconnect the PSU the transistors and chip next to the T_Sensor keep on heating up.

    Mobo SN: Cm046007-011

  2. #2
    ASUS HQ Service Rep Array Bill@ASUS's Avatar
    Join Date
    Dec 2015
    Reputation
    10
    Posts
    433

    Hello Leetrojan;
    Thank you for your inquiry. What's the name and the store that you purchased your MB from? When did you purchase the MB?
    Can you please send me a PM with any of the following details that you do have available?

    Product S/N:
    Case ID#:
    RMA#:

    Also please pass me your contact details:
    Full name:
    Phone#:
    Email:

    I'll pass your case to related personnel and department for further investigation
    Thank you

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •