Results 1 to 7 of 7
  1. #1
    ROG Member Array
    Join Date
    Jul 2014
    Reputation
    10
    Posts
    6

    Angry z370 Maximus X Hero Onboard Audio Issue

    Hello,

    So I've been having this issue with the Maximus X Hero, and I am on my third Maximus X Hero motherboard now and all three have had this issue.

    While streaming a youtube video, watching movies, playing games, etc. Almost anything that has audio, I get weird sounds every so often that is hard to explain. It makes like a skipping sound, as if the video/audio lagged for a second. I will include a clip that I recorded on my phone to hopefully give you an idea...

    I would VERY MUCH appreciate any help. I have tried everything I can think of. I have tried a fresh windows install using the audio driver Windows picks and installs. I've tried the most up to date audio driver from the Asus site. I originally had my Logitech 5.1 surround set plugged into the motherboard's back Analog outputs, but thinking maybe it would just be the analog outs, I switched to a 2.1 Sound bar with a digital fiber optic (s/pdif) connection, and it STILL does it. This is driving me insane. $300 motherboard, horrible audio. If I switch to my monitor's built-in speakers using my 1080 ti's DP audio, there is no issue whatsoever. Problem is, my monitor's speakers are awful, like you'd expect.

    I know I've seen another thread on here where someone said it was a known issue, but I keep my drivers and BIOS completely up to date and it's obviously still going. I read another thread where someone said Afterburner was causing some sort of pop sound in their speakers, but that issue sounded different and I haven't experienced that specifically. I am working on testing whether Afterburner could be the culprit for this as well though.

    Thanks for any help....

    Audio file - weird sound
    Last edited by cdurkinz; 05-21-2018 at 03:20 AM.

  2. #2
    Tech Marketing Manager HQ Array Raja@ASUS's Avatar
    Join Date
    Apr 2011
    Reputation
    164
    Posts
    7,454

    In Device manager, if you disable the NVIDIA display driver and then re-enable it again, does the issue persist?

  3. #3
    ROG Member Array
    Join Date
    Jul 2014
    Reputation
    10
    Posts
    6

    Do you mean the Nvidia High Definition Audio driver? Because disabling that doesn't help, forgot to list that I tried that. I can try the Display driver next.

  4. #4
    ROG Enthusiast Array ---SK--- PC Specs
    ---SK--- PC Specs
    MotherboardMaximus X Hero
    Processori5 - 8600K
    Memory (part number)16 GB Corsair 3600mhz
    Graphics Card #1GeForce 1070 Ti
    Sound CardOnboard
    Storage #1Samsung 970 Evo
    CPU CoolerNoctua NH-D15S
    Power SupplyCorsair 850W
    Headset/Speakers Sennheiser HD 555 / Logitech Z 5500
    OS Windows 10 1803
    Network RouterEdgeRouter X
    ---SK---'s Avatar
    Join Date
    May 2018
    Reputation
    10
    Posts
    27

    I am on my second motherboard. and i got the same issues little random cracles/ticks indeed like a skipping sound, in youtube video's and games voice chat, basically everywhere. IT seems like audio latancy problem something idk. but its time they start to take this seriously a friend of mine is already on his 4th motherboard. so its a real bug in the hard or software/driver and its time they take this seriously and do something about it. and let us know what they are working on.

    Its really annoying to buy an expensive motherboard with premium audio. and then experiencing nothing but problems, i feel like a beta tester.

    any updates @ raja ?
    Last edited by ---SK---; 05-21-2018 at 02:49 PM.

  5. #5
    Tech Marketing Manager HQ Array Raja@ASUS's Avatar
    Join Date
    Apr 2011
    Reputation
    164
    Posts
    7,454

    Quote Originally Posted by cdurkinz View Post
    Do you mean the Nvidia High Definition Audio driver? Because disabling that doesn't help, forgot to list that I tried that. I can try the Display driver next.

    It's the display driver that you need to reset. Right-click on the NVidia GPU, then disable, followed by re-enabling it.

  6. #6
    ROG Enthusiast Array Dave-G PC Specs
    Dave-G PC Specs
    MotherboardAsus Maximus X Hero
    ProcessorIntel Core-i9 9900K
    Memory (part number)Corsair Vengeance RGB DDR4-3600
    Graphics Card #1Nvidia RTX3080 FE
    Monitor3x Dell S2719DGF 27" 1440p 155Hz
    Storage #1Samsung 970 EVO 500GB NVMe
    Storage #2Western Digital Red 6TB EFRX
    CPU CoolerNoctua NH-D15S
    CaseLian Li PC-V2000A Plus
    Power SupplyEVGA SuperNOVA 750 G2
    Keyboard Logitech G810
    Mouse Logitech G502
    Headset Beyerdynamic DT990
    Mouse Pad Steelseries QCK
    Headset/Speakers Yamaha HS8
    OS Windows 10
    Dave-G's Avatar
    Join Date
    Apr 2018
    Reputation
    11
    Posts
    25

    Welcome to the club

  7. #7
    ROG Guru: White Belt Array SherardG PC Specs
    SherardG PC Specs
    Laptop (Model)ASUS ROG G752 & ASUS ROG G55VW
    MotherboardASUS ROG Maximus X Hero
    ProcessorIntel® Core™ i7-8700K
    Memory (part number)32 GB [G.Skill TZRGB] F4-3200C32Q-8GTZR x 4
    Graphics Card #1ROG-STRIX-GTX1080TI-O11G-GAMING
    MonitorASUS ROG PG248Q
    Storage #1Samsung 960 PRO MZ-V6P512 (512 GB)
    Storage #2WD2003FZEX
    CPU CoolerNZXT Kraken X62
    CaseNZXT Noctis 450 ROG
    Power SupplySeasonic PRIME 80+ Ti 750 SSR-750TD
    Keyboard Logitech G413 Carbon
    Mouse Logitech G502 Proteus Spectrum
    Headset Razer Kraken Pro V2 Black
    Mouse Pad Logitech G440
    OS Windows 10 10.0.16299
    Network RouterASUS RT-AC88U
    SherardG's Avatar
    Join Date
    Nov 2017
    Reputation
    10
    Posts
    101

    Due to NVidia display. Fixed this last year.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •