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  1. #1
    ROG Member Array AZBruno PC Specs
    AZBruno PC Specs
    MotherboardZ270M-PLUS
    Processori5-7600
    MonitorAsus PB278Q
    Storage #1Samsung 960 EVO M.2 500GB
    Storage #2WDC Black 1TB
    CaseFractal Design Define Mini C
    Power SupplyEVGA 550-G2
    Network RouterAsus RT-AC88U

    Join Date
    Dec 2017
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    Trouble accessing Asus forums

    I can access this forum (rog.asus.com) just fine, but whenever I try to access any of the vip.asus.com forums I just get redirected to a page to email Asus support. It's the same whether I am logged in or not. This has been going on for a few days now.

    Is it just me or are others unable to access the forums? If it's working, can you post a link that works?

    Thanks.
    Asus Z270M-Plus

  2. #2
    ROG Guru: Brown Belt Array davemon50 PC Specs
    davemon50 PC Specs
    Laptop (Model)Asus G752VY-DH72 (17") and Asus G752VT-DH74 (17")
    MotherboardAsus ROG LGA2011-v3 Rampage V Edition 10, x99 EATX
    ProcessorIntel Core i7-6950X Extreme 10-core 25MB Cache 3.0 GHz
    Memory (part number)Corsair Vengeance LPX Red DDR4 DRAM 64GB-4x16 3333 (CMK64GX4M4B3333C16R)
    Graphics Card #1Sapphire Nitro Radeon R9 Fury 4GB HBM Backplate
    Graphics Card #2Sapphire Nitro Radeon R9 Fury 4GB HBM Backplate
    Sound CardAsus SupremeFX Hi-Fi Audio DAC
    Monitor(2) Dell UltraSharp U2515H 25-inch monitors
    Storage #1(3) SSD's - Samsung 960 1TB M.2, Intel 535 480G, Intel 510 250G
    Storage #2(3) HDD's - Western Digital Caviar Black 2TB 3.5-in SATA III 64MB Cache
    CPU CoolerCorsair Hydro Series H80
    CaseCorsair Obsidian Series 650D Black, ATX, Mid Tower
    Power SupplyCorsair Digital AXi-Series AX1200i (1200W) 80+ Platinum Rating
    Keyboard Logitech Wireless K360
    Mouse Logitech Wireless MX Anywhere 2
    Headset HyperX Cloud II
    OS Windows 10 Pro 64-Bit
    davemon50's Avatar
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    I never knew there was a such a thing, lol.

    Your link takes me to my Asus profile page.
    Davemon50

  3. #3
    ROG Guru: White Belt Array Erwin05 PC Specs
    Erwin05 PC Specs
    MotherboardAsus P8Z77-V DELUXE
    ProcessorIntel Ivy Bridge Core i7-3770K @ 3.50GHz
    Memory (part number)F3-1600C9D-16GXM
    Graphics Card #1ASUS ROG STRIX-GTX1070-8G-GAMING
    CPU CoolerCorsair H100i v2
    Power SupplyCorsair RM850
    OS Windows 10 Home x64 - v1909

    Join Date
    May 2015
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    10
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    108

    I have the same problem, it looks like that Asus has closed the old forums.

  4. #4
    ROG Member Array AZBruno PC Specs
    AZBruno PC Specs
    MotherboardZ270M-PLUS
    Processori5-7600
    MonitorAsus PB278Q
    Storage #1Samsung 960 EVO M.2 500GB
    Storage #2WDC Black 1TB
    CaseFractal Design Define Mini C
    Power SupplyEVGA 550-G2
    Network RouterAsus RT-AC88U

    Join Date
    Dec 2017
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    10
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    10

    Quote Originally Posted by Erwin05 View Post
    I have the same problem, it looks like that Asus has closed the old forums.
    Please tell me it ain't so!

    I like the forums because there it is so easy to ask questions about individual components (e.g. specific M/B, Router, etc.)

    I think I'll send a support message off to Asus and see what they say.
    Asus Z270M-Plus

  5. #5
    ROG Guru: Black Belt Array Korth PC Specs
    Korth PC Specs
    MotherboardASUS X99 R5E (BIOS2101/1902)
    ProcessorHaswell-EP E5-1680-3 SR20H/R2 (4.4GHz)
    Memory (part number)Vengeance LPX 4x8GB SS DDR4-3000 (CMK32GX4M4C3000C15)
    Graphics Card #1NVIDIA Quadro GP100GL/16GB, 16xPCIe3, NVLink1 (SLI-HB)
    Graphics Card #2NVIDIA Quadro GP100GL/16GB, 16xPCIe3, NVLink1 (SLI-HB)
    Sound CardJDS Labs O2+ODAC (RevB), USB2 UAC1
    MonitorASUS PG278Q
    Storage #1Samsung 850 PRO 512GB SSDs, 4xSATA3 RAID0
    Storage #2Comay BladeDrive E28 3200GB SSD, 8xPCIe2
    CPU CoolerRaijintek NEMESIS/TISIS, AS5, 2xNH-A14
    CaseObsidian 750D (original), 6xNH-A14
    Power SupplyZalman/FSP ZM1250 Platinum
    Headset Pilot P51 PTT *modded*
    OS Arch, Gentoo, Win7x64, Win10x64
    Network RouterActiontec T3200M VDSL2 Gateway
    Accessory #1 TP-Link AC1900 Archer T9E, 1xPCIe
    Accessory #2 ASUS/Infineon SLB9635 TPM (TT1.2/FW3.19)
    Accessory #3 ASUS OC Panel I (FW0501)
    Korth's Avatar
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    Forum maintenance notification (May 28, 2018)

    I expect the ASUS site(s) to be weird and buggy over the next day, backend servers randomly taking partial site functionality offline/online while ASUS makes something happen.

    You could try clearing your browser cache/cookies or using a different browser, as usual, to eliminate most common problems on your end.
    "All opinions are not equal. Some are a very great deal more robust, sophisticated and well supported in logic and argument than others." - Douglas Adams

    [/Korth]

  6. #6
    ROG 師傅 Array Arne Saknussemm PC Specs
    Arne Saknussemm PC Specs
    Laptop (Model)Laptop?...No way! (Model?...Jun Amaki...yes way!)
    MotherboardROG ZENITH EXTREME
    ProcessorTHREADRIPPER 1920X
    Memory (part number)F4-3200C14Q-32GVK
    Graphics Card #1GTX Titan X
    Graphics Card #2SLI is dead to me
    Graphics Card #3Tri SLI is even dead to Nvidia
    Graphics Card #4Quad SLI is dead to everybody especially my credit card
    Sound CardXonar Essence STX
    MonitorASUS ROG Swift PG279Q
    Storage #1Samsung 950 PRO
    Storage #22x OCZ VERTEX 3/2x WD Caviar Black 500GB / 2x WD RED 2TB
    CPU CoolerCustom Loop: Dual D5s, Dual Alphacool Monsta 480s, XSPC Raystorm Neo TR4, EK TitanX WaterBlock
    CaseNope!...Phobya Bench...let it all hang out man!
    Power SupplySeasonic SS-1200XP3
    Keyboard Logitech G810 or Fender Rhodes Electric Piano (MKI 73)
    Mouse G502 or Speedy Gonzalez...not Mickey...don't do Disney!
    Headset ...firmly on neck
    Mouse Pad Mouse don't got his own pad man...lives with me
    Headset/Speakers Edifier Spinnaker...or you mean the speakers in my head...man too many voices to name them all
    OS Win XP, 7, 8, 8.1 and Windows 10 Spyware Edition
    Network Router56k modem
    Accessory #1 Umm...nice tie?
    Accessory #2 Err...belt?
    Accessory #3 3 accessories?! I'm not a girl!!
    Arne Saknussemm's Avatar
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    Apr 2012
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    At least half the fun of the ASUS forums, is the weird and wonderful combinations and permutations and general hoop jumping you have to go through to sign-in, post etc.

  7. #7
    ROG Enthusiast Array Browni PC Specs
    Browni PC Specs
    MotherboardPrime X370-Pro
    ProcessorRyzen 7 1800X
    Graphics Card #1ROG-STRIX-RX580-T8G-GAMING
    Storage #1Samsung 960 M.2 NVMe 250GB
    Storage #2Samsung EVO 850 SSD 1TB
    Power SupplyCorsair RM650i
    Mouse ROG Spatha
    Headset/Speakers Logitech Z533
    Network RouterDSL-AC88U

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    Mar 2017
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    It's not just you!

    I have bookmarks for my gfx card, router & mobo which take me to that email page

  8. #8
    ROG Guru: Orange Belt Array Rob W. PC Specs
    Rob W. PC Specs
    MotherboardRog Asus Rampage vi extreme
    ProcessorIntel i9-7980x Oc 4.6ghz 24/7
    Memory (part number)64 gb GSkill 3600mhz (8x8) 15,15,15,35
    Graphics Card #1nvidia Titan V + ekwb custom loop
    Graphics Card #2nvidia RTX 2080Ti on air.
    Sound Cardonboard?
    MonitorIAsus PA329Q 4k 32"
    Storage #1samsung SSD 960 EVO 250 GB. M2 nvme
    Storage #2Samsung ssd 970 evo 500gb m2 nvme
    CPU CoolerEKwb custom loop
    CaseCorsair Obsidian 900
    Power SupplyCorsair HX1200i 1200w
    Keyboard Logitech G910 orion spark
    Mouse Logitech G502 Proteus core
    OS Win 10
    Network Routerbt infinity super fast.
    Accessory #1 Seagate Barracuda 2 TB HDD
    Accessory #2 Aqeuaro 6xt fan controller
    Accessory #3 Intel Optane 280gb

    Join Date
    Dec 2015
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    I ended up just following links, site got so fed up with me stalking it! so for an easy life it decided to let me in.

  9. #9
    New ROGer Array
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    May 2018
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    What do you mean 'they just let you in'?

    Are the VIP forums active again? If so whats the link?

    Thx,

  10. #10
    ROG Member Array AZBruno PC Specs
    AZBruno PC Specs
    MotherboardZ270M-PLUS
    Processori5-7600
    MonitorAsus PB278Q
    Storage #1Samsung 960 EVO M.2 500GB
    Storage #2WDC Black 1TB
    CaseFractal Design Define Mini C
    Power SupplyEVGA 550-G2
    Network RouterAsus RT-AC88U

    Join Date
    Dec 2017
    Reputation
    10
    Posts
    10

    I just heard back from Asus support on this issue and this is what they said:

    This email is in regard to the issue you reported about the ASUS VIP forum. Please note that your case was escalated to our engineering team and they stated:

    Can't find any links or mention of the ASUS VIP forum site currently on the ASUS pages, so if you can find any mention of it at this time, please let us know.
    From what we know about it the ASUS VIP forum site has not been active for a long time although some search sites may still pull up some links.
    Please confirm your product model and serial number to check if you are interested in a very old model or something newer which probably is not discussed on the ASUS VIP forum site.
    Have you been active on the site or checking it recently.

    Again, I apologize for the inconvenience caused.

    Best Regards,

    Candice H.


    I responded back with specific links and also a reference to this forum thread.
    Asus Z270M-Plus

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